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Shangri-La's Sanya Resort & Spa Hainan

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Traveller (329)
Room & Suite (52)
Pool & Beach (15)
Overview
  • Excellent74%
  • Very good14%
  • Average6%
  • Poor3%
  • Terrible3%
Travellers talk about
“kon tiki”(8 reviews)
“haitang bay”(7 reviews)
“kids pool”(4 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
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Offers from Shangri-La's Sanya Resort & Spa Hainan
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Offers from Shangri-La's Sanya Resort & Spa Hainan
Special Offer: Book Direct and Save
Hotel deals
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Rooms
28 Aug29 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (362)
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Traveller rating
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All reviewskon tikihaitang baykids poolsanya resortcomfortable bedbreakfast buffetpool bara sea view roompublic beachluxury hotelspecial thanksf bfacilitiespoolschinesegmchina
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1 - 5 of 88 reviews
Reviewed 2 days ago

A pleasant stay that was almost perfect. The one thing I was disappointed by was how the restaurant rations certain seafood during the evening seafood buffet. If you are late to the buffet, the lobster, scallops and other good seafood are gone. I understand that...More

Thank George C
Response from RudolfAGimmi, 总经理 at Shangri-La's Sanya Resort & Spa HainanResponded today

Dear guest, Thank you very much for staying with Shangri-La's Sanya Resort & SPA, Hainan. We are always trying our best to delight our guests and make unforgetable memory. The elements of FUN, FEAST, FRIENDLY are what Shangri-La cares. Your comments have been passed to...More

Hotel's Favourite
Reviewed 22 October 2017

It's a beautiful and huge resort with a super tropical garden and lawn, there is a water land in this hotel, and it is the No.1 of the city. So if you want to carry your children to Sanya, the Shangri-La hotel is the best...More

Review collected in partnership with shangri-la.com
Thank rick_zheng
Response from TeikongC, 总经理 at Shangri-La's Sanya Resort & Spa HainanResponded 23 October 2017

Dear valued guest, thank you very much for staying with Shangri-La's Sanya Resort & SPA, Hainan. We are always trying our best to delight our guests and make unforgetable memory. The elements of FUN, FEAST, FRIENDLY are what Shangri-La cares. Your praise have been passed...More

Reviewed 4 days ago via mobile

三亞海棠灣香格里拉酒店的確是有國際水平的五星級酒店,保持香格里拉酒店的品牌,今次旅程,香格里拉酒店又再給我一次難忘的回憶。環境舒適,員工態度非常殷勤,態度熱誠。特別是禮賓部的職員fenny,更加給了我和我的家人極大的幫忙,甚至在休班時候還關懷我們,在此祝各位工作快樂、順利。 I would like to appreciate all the staffs in Shanghai-la Hotel, Haitang Bay, Sanya. So that I could experience a wonderful journey in Sanya. Especially Fenny in the department of concierge, she cared for us in every matter and offered help to us at...More

Thank Jessica M
Response from RudolfAGimmi, 总经理 at Shangri-La's Sanya Resort & Spa HainanResponded 3 days ago
Google Translation

尊敬的賓客,您好!感謝您選擇三亞香格里拉...More

Reviewed 3 weeks ago via mobile

Absolutely fantastic stay with the family for three nights in early July. Really can’t compliment the hotel more in terms of set up. Amazing facilities for kids and adults alike. Let’s start with the pool, firstly it’s a lovey setting, really nice layout with a...More

Thank Chejai
Response from RudolfAGimmi, 总经理 at Shangri-La's Sanya Resort & Spa HainanResponded 3 weeks ago

Dear Guest, Thank you for staying with Shangri-La's Sanya Resort & Spa, Hainan and leaving us the valuable comments. We're glad to read that in general, you spent a great holiday with us and enjoyed the service and facilities we provide. We will also consider...More

Reviewed 4 weeks ago via mobile

Returning to China and having the last ten days holidays we decided to spend ,5 days in hainan given we were interested to find out what's special about this so called forever tropical paradise of China. We stayed in this amazing hotel for a couple...More

6  Thank dralmorales
Response from RudolfAGimmi, General Manager at Shangri-La's Sanya Resort & Spa HainanResponded 3 weeks ago

Dear Guest, Thank you for staying with Shangri-La's Sanya Resort & Spa, Hainan and leaving us the valuable comments. We're glad to read that in general, you spent a great holiday with us and enjoyed the service and facilities we provide. We will also consider...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Adult pool
Details
Price range
US$84 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Sanya
#12 Spa Hotel in Sanya
#13 Luxury Hotel in Sanya
#13 On the Beach Hotel in Sanya
#53 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$84 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Sanya
#12 Spa Hotel in Sanya
#13 Luxury Hotel in Sanya
#13 On the Beach Hotel in Sanya
#53 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (329)
Room & Suite (52)
Pool & Beach (15)
Dining (12)
Family and Play Areas (12)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
krista24
20 October 2016|
Answer
Response from CristoAy | Reviewed this property |
It take 30mins ,if Cab around 140rmb! But I suggest you check the weather because always raining
1
Vote
Google Translation
monkey190369
25 April 2015|
Answer
Response from Expat_from_NL_in_KL | Reviewed this property |
There are at one side of the resort for a new development. Not inside the resort itself. Given the high level of construction activity most hotels would have this issue in Sanya. suggest taking a Seaview room. Then no... More
0
Votes
Room Tips
"If you're with kids I advise to have rooms in Coral wing first or second floor."
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"Take a sea view room on 6th or 7th floor, hang out at night in dragon fly bar."
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"make sure it is sea facing as there is a lot of construction the opposite direction"
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"Sea view room"
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