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Sofitel Harbin

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#2 of 1,108 Hotels in Harbin
Certificate of Excellence
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1 room 2 adults 0 children
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Sofitel Harbin
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462 Reviews from our TripAdvisor Community

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Showing 212: English reviews
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BETTENDORF
Reviewed 1 week ago

Great service and facilities make my staying really enjoyable. The friendly stuff always ready to help is priceless. At the lounge, the experience of Francis and Wendy together with willingness to serve from the just arrived Muse, Cara and Syble make the Sofitel experience really great. Also George always taking care of all the details and making sure I feel...

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Helpful?
Thank F M
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear F M, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Curitiba, PR
Reviewed 2 weeks ago

This hotel is one of the best hotels in Harbin, really good, but the staff is not well trained to deal with tourists that don´t speak chinese. The hotel, also, is far from everything, even from Harbin´s main attractions.

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Helpful?
Thank Adriana Z
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear Adriana Z, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Hong Kong, China
Reviewed 4 weeks ago via mobile

I really enjoyed my stay here. Hotel was great and the beds were awesome. Pretty quiet too. It was surely very nice coming in from the freezing weather to step into the sauna to warm up. My only frustration was the location as the hotel is far from the city centre and tourist areas, however the taxis are extremely cheap...

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Helpful?
Thank kelly b
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear kelly b, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Reviewed 4 weeks ago

our first time in harbin, though one travels extensively in CN this was a new experience and a bit of an adventure; Special thanks to Joseph at the concierge desk for helping us plan our daily local trips with local taxis and avoiding the over priced bog standard 'fancy' services ; Very helpful and Professional guy; everything good ..my only...

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Helpful?
Thank asie f
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear asie f, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Auckland Region, New Zealand
Reviewed 20 February 2017

A home away from home! Classic Sofitel elegance and style. Very well appointed rooms and very very reasonably priced. Excellent restaurant - caters for all tastes. Club Lounge outstanding - excellent range of food for breakfast. Staff attending the area were very helpful and always on hand. Very helpful staff, who arranged a driver for the day to see the...

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Helpful?
Thank Mike P
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear Mike P, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Main Beach, Australia
Reviewed 17 February 2017

We were lucky enough to have a few days in Harbin to see the Ice and Snow Festival and stayed in a Club Sofitel room. The club staff could not be more helpful, warm and very welcoming - a special mention must go to Wendy who always made us feel at home. Nothing was ever too much trouble. The concierge...

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Helpful?
Thank Mike H
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear Mike H, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

beijing
Reviewed 16 February 2017

Very nice hotel with helpful and attentive staff. We had a problem with our internet and they were were very diligent in fixing the problem. The concierge desk is very helpful and patient with western visitors. Made our stay very enjoyable.

Review collected in partnership with Accorhotels.com
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Thank Shari B
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear Shari B, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

UK
Reviewed 15 February 2017

Booked the Sofitel Wanda for two stays either side of a visit to China Snow Town (Shuangfeng Forest Farm ). The price was reasonable and my status with Accor Hotels was a big decision factor. Getting to the hotel by taxi from the airport (195 RMB fare) was easy and the horror stories I had read about taxis didn't cause...

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Helpful?
Thank mach2point0
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear mach2point0, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Shanghai
Reviewed 8 February 2017

When few years ago I started to visit Harbin for business purposes, I thought that this hotel had many areas to be improved. Then, a new General Manager arrived, and Mr. George Van Oosten chenged the approach radically. Starting from the restaurant, step by step everything improved; including the internet connection, which was not so good few years ago. The...

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Helpful?
Thank Fabrizio F
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear Fabrizio F, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Reviewed 5 February 2017

I've been staying in this hotel for several months due to business reasons. This is our company's contracted hotel so i have to stay here. But my experience here is not good. This is a 5 star hotel, but its internet service is even worse than a 2 star hotel. I change my room every time when i check in....

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Helpful?
Thank Nick W
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear Nick W, Greeting from Sofitel Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Ideally located in the heart of the city’s business district, Sofitel Wanda Harbin brings the latest trends in hotel design to Harbin and sets a new standard in combining classic French hospitality with Chinese culture. Providing easy access to Taiping airport, the convention centre and Zhongyang Dajie Pedestrian Street, the hotel is your gateway to the region. Featuring 322 rooms of pure indulgence and Club Sofitel executive floors, 3 inspired restaurants, state of the art conference facilities, spa, fitness centre and indoor heated pool, the hotel has everything you need and more. ... more   less 

Additional Information about Sofitel Harbin

Address: No.68 Ganshui Road, Xiangfang District, Hei Long Jiang, Harbin 150090, China
Region: China > Heilongjiang > Harbin
Price Range: RM425 - RM598 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Harbin 5*
Number of rooms: 322
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Agoda, Ctrip TA, Priceline and Jetsetter so you can book your Sofitel Harbin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Wanda Harbin Hotel Harbin
Accor Wanda Harbin
Harbin Sofitel
Hotel Style:
#1 Spa Hotel in Harbin
#2 Luxury Hotel in Harbin
#4 Best Value Hotel in Harbin
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Questions & Answers

Questions? Get answers from Sofitel Harbin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher is better for all round views”
 of 5 bubbles asief2014, 21 Feb 2017 | Read review
“We certainly didn't regret the club room and club access”
 of 5 bubbles MikeH213, 16 Feb 2017 | Read review
“Rooms overlooking the park and Dragon Tower (North side) have the better views.”
 of 5 bubbles mach2point0, 14 Feb 2017 | Read review
“Room at the club floor was too warm, but facilities at the non-club floor were cheap.”
 of 5 bubbles jingyaw2016, 21 Jan 2017 | Read review
“higher floors, non smoking”
 of 5 bubbles lisan279, 4 Jan 2017 | Read review
5 of 5