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Sofitel Wanda Harbin

No.68 Ganshui Road, Xiangfang District, Hei Long Jiang, Harbin 150090, China
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Longta Tower
    0.9 km
  • 5 star hotel
  • Pool
Reviewed 3 days ago
poor service overall
First after arriving at the hotel, the staff at check in rudely... more
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447 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Reviewed 3 days ago NEW

First after arriving at the hotel, the staff at check in rudely told us there was no complimentary breakfast according to our order but there actually was one. And the next morning we tried the breakfast at the club lounge and most of the food is not fresh, and the staff did not even ask us to sign the bill,...

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Helpful?
Thank Jingya W
Sofitel_GM, Guest Experience Manager at Sofitel Wanda Harbin, responded to this review

Dear Jingya W, Greeting from Sofitel Wanda Harbin. Thank you to tell us your concern, I will pass your opinion to our team and share your comments to them. We will improve and make sure you will receive a different experience next time. Look forward to welcome you again. Best Regards, Guest Experience Manager Sofitel Harbin

Tel Aviv, Israel
Reviewed 1 week ago

i stayed in the hotel two nights. my room number was 1227. the internet has not worked properly, the door could be hardly opened. maintenance of hotel hallways, doors, rooms, bed covers and MANY more things is VERY POOR. Lobby is big shiny and impressive, big reach breakfast but without taste not a good value for money hotel staff was...

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Helpful?
Thank lapidot
Sofitel_GM, Guest Experience Manager at Sofitel Wanda Harbin, responded to this review

Dear lapidot, Greeting from Sofitel Wanda Harbin. Thank you to tell us your concern, I will pass your opinion to our team and share your comments to them. We will improve and make sure you will receive a different experience next time. Look forward to welcome you again. Best Regards, Guest Experience Manager Sofitel Wanda Harbin

Thailand
Reviewed 1 week ago

I stayed during the last week of December. In general, I would say it’s good hotel but considering it’s Sofitel…it’s below par. Club lounge – Good points are it’s quiet and cosy. I also tried the breakfast on 2nd floor. Understand that the club lounge offers fewer option on breakfast but at least there should be in good quality. I...

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Helpful?
Thank phontong
Sofitel_GM, Guest Experience Manager at Sofitel Wanda Harbin, responded to this review

Dear phontong, Greeting from Sofitel Wanda Harbin. Thank you for sharing your experience to us. I am really sorry for that. Maybe you can contact me via gem@sofitel-wanda-harbin.com to tell us the further information. Hopefully you will have a different experience next time. Best Regards, Guest Experience Manager Sofitel Wanda Harbin

Conwy County, United Kingdom
Reviewed 2 weeks ago via mobile

Thanks to Judy, Vera & Wendy for looking after us so well in the superb lounge at the Sofitel Harbin. Harbin is well worth a visit to experience the extremely cold weather and to see the fantastic ice sculptures which are located all over town. There is no subway or metro so be prepared to take taxis everywhere through heavy...

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Helpful?
Thank pets1234
Sofitel_GM, Guests Experience Manager at Sofitel Wanda Harbin, responded to this review

Dear Greeting from Sofitel Wanda Harbin. Thank you for your feedback which are really encourage us. I will share your comments to our team. For the winter, invite your friends and families come to Harbin enjoy nice life. Hopefully welcome you in nearly future. Best Regards, Guests Experience Manager Sofitel Wanda Harbin

Singapore, Singapore
Reviewed 2 weeks ago

How did we get there? About 40 rmb by metered taxi from Harbin West station. The Good: - Compared to Typical Chinese hotel, there is a no smoking policy at the lobby which is great! - Staff can speak basic English and it is easy to communicate with them in English. - Staff is helpful and polite. Room service is...

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Helpful?
Thank Lisa N
Sofitel_GM, Guest Experience Manager at Sofitel Wanda Harbin, responded to this review

Dear Lisa N, Greeting from Sofitel Wanda Harbin. Thank you for your feedback which are really encourage us. I will share your comments to our team. For the winter, invite your friends and families come to Harbin enjoy nice life. Hopefully welcome you in nearly future. Best Regards, Guest Experience Manager Sofitel Wanda Harbin

Melbourne
Reviewed 3 weeks ago via mobile

Despite many other options closer to tourist attractions we deliberately chose the Sofitel because of our previous positive experience in Bangkok. Problems started at check in. Usually separate check in at the lounge is provided and the receptionist provides information about the benefits of club access. Not so in Harbin. The lounge while beautifully decorated had chairs which were too...

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Helpful?
Thank JLinMelb
Sofitel_GM, Guest Experience Manager at Sofitel Wanda Harbin, responded to this review

Dear JLinMelb, Greeting from Sofitel Wanda Harbin. Thank you for sharing your experience to us. I am really sorry for that. Maybe you can contact me via gem@sofitel-wanda-harbin.com to tell us the further information. Hopefully you will have a different experience next time. Best Regards, Guest Experience Manager Sofitel Wanda Harbin

Shanghai, China
Reviewed 3 weeks ago via mobile

Stayed at hotel for 2 nights, hotel put rose petals in bed, wine and macaroons etc as I have said I was getting married in Harbin. Room was very nice, maybe bed aittle softer than I am used to but still good. Breakfast was very good and many choices. Club lounge is lovely and relaxing and nice staff. Will stay...

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Helpful?
Thank mrshann
Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear mrshann Greeting from Sofitel Wanda Harbin. Thank you for your feedback which are really encourage us. I will share your comments to our team. For the winter, invite your friends and families come to Harbin enjoy nice life. Hopefully welcome you in nearly future. Best Regards, General Manager Sofitel Wanda Harbin

Reviewed 4 weeks ago via mobile

Stay 2 night at this Hotel, the hotel surrounding with shopping center and restaurant, the customers service very nice, the room I booked is luxury sofitel club room... is a nice and big room... the bed is comfortable. The breakfast is no much choices of western food... too much chinese food i think. When we chek out is very fast...

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Helpful?
Thank Leo F
Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear Leo F, Greeting from Sofitel Wanda Harbin. Thank you for your feedback which are really encourage us.I will share your comments to our team . For the winter, invite your friends and families come to Harbin enjoy nice life. Hopefully welcome you in nearly future. Best Regards, General Manager Sofitel Wanda Harbin

Beijing, China
Reviewed 2 December 2016

Hotel staffs are very friendly and helpful. Food quality is very good and enjoyed. I like very much the well maintained Swimming pool. I stayed many times here and felt homely atmosphere. Will like to come back again. My best wishes to all the staffs. Keep it up please.

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Helpful?
Thank SaravananDhaunshkodi
Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear SaravananDhaunshkodi Greeting from Sofitel Wanda Harbin. Thank you for your feedback which are really encourage us. I will share your comments to our team. For the winter, invite your friends and families come to Harbin enjoy nice life. Hopefully welcome you in nearly future. Best Regards, General Manager Sofitel Wanda Harbin

Shanghai, China
Reviewed 30 November 2016

The hotel experience made my stay here much more enjoyable. Easy to get cabs in front and centrally located. Room and experience all exceeded expectation and will be back here for next biz trip. THe breakfast was extremely good and all staff spoke great ENglish which made it easy to plan my trip and stay

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Helpful?
Thank ferrarimichael342
Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear ferrarimichael342, Greeting from Sofitel Wanda Harbin. Thank you for your feedback which are really encourage us.I will share your comments to our team . For the winter, invite your friends and families come to Harbin enjoy nice life. Hopefully welcome you in nearly future. Best Regards, General Manager Sofitel Wanda Harbin

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Ideally located in the heart of the city’s business district, Sofitel Wanda Harbin brings the latest trends in hotel design to Harbin and sets a new standard in combining classic French hospitality with Chinese culture. Providing easy access to Taiping airport, the convention centre and Zhongyang Dajie Pedestrian Street, the hotel is your gateway to the region. Featuring 322 rooms of pure indulgence and Club Sofitel executive floors, 3 inspired restaurants, state of the art conference facilities, spa, fitness centre and indoor heated pool, the hotel has everything you need and more. ... more   less 

Additional Information about Sofitel Wanda Harbin

Address: No.68 Ganshui Road, Xiangfang District, Hei Long Jiang, Harbin 150090, China
Region: China > Heilongjiang > Harbin
Price Range: RM476 - RM1,037 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Wanda Harbin 5*
Number of rooms: 322
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Agoda, Ctrip TA, Travelocity and Jetsetter so you can book your Sofitel Wanda Harbin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Wanda Harbin Hotel Harbin
Accor Wanda Harbin
Sofitel Harbin
Harbin Sofitel
Hotel Style:
#1 Spa Hotel in Harbin
#2 Luxury Hotel in Harbin
#2 Best Value Hotel in Harbin
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Questions & Answers

Questions? Get answers from Sofitel Wanda Harbin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room at the club floor was too warm, but facilities at the non-club floor were cheap.”
 of 5 bubbles jingyaw2016, 21 Jan 2017 | Read review
“higher floors, non smoking”
 of 5 bubbles lisan279, 4 Jan 2017 | Read review
“Ask for a view of the park, otherwise you'll be looking into the windows of apartment buildings.”
 of 5 bubbles g12guy, 15 Nov 2016 | Read review
“In summer choose rooms on the North side to golf place.”
 of 5 bubbles janeluo88, 9 Sep 2016 | Read review
“Our room was 1821, which faces, other apartments. The other side faces a golf course.”
 of 5 bubbles GLLK54, 3 Aug 2016 | Read review
5 of 5