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Vienna Hotel Suzhou University Town

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Vienna Hotel Suzhou University Town
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53 Reviews from our TripAdvisor Community

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Showing 33: English reviews
New York City, New York
Reviewed 16 June 2016

Like many other reviewers, I had similar complaints in regards to the conditions of the room and the overall experience of staying here. My family and I stayed only 1 night (thank goodness) at this hotel as part of a packaged tour of China. I was prepared ahead of time by reviews of the non-functional AC. Unfortunately, that didn't do...

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Thank Garland Q
Reviewed 31 March 2016

i've been there in bussiness trip for 8 days.. i stay with my friend in a double bed room.. but sometimes we just get 1 towel .. the elevator are the big problem especially in the morning.. i took 10-15 min to get down to lobby..

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Thank Luth B
Chelsea, Canada
Reviewed 6 February 2016

This was a Howard Johnson until March 2015. It's now a Vienna Hotel and what a change!. It seems like the new administration is cutting corners as fast as they can. Poorly maintained and with less services. They don't open the restaurant anymore, only a buffet breakfast, mostly Chinese and of medium quality. The food varies from day to day,...

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Thank Rafael R
Mississauga, Canada
Reviewed 5 September 2015

just about average experience. Rooms are adequate and comfortable but it was not a 5 star experience. Breakfast area was busy and sometimes challenging to find a table. Breakfast was reasonable. Lobby was ugly, areas around elevator in each floor were ugly with some kind of black colour tarp kind of tiles. Not too appealing.

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Thank FamilyTravelsKP
Brisbane
Reviewed 4 September 2015

Unfortunately we were not at all impresssed with this hotel. It was not well maintained and could do with a refurb. The corridors reeked of smoke (even on what was supposedly a smoke free floor). As other reviews have pointed out, the AC was practically useless. The staff were not particularly friendly nor helpful. There was no facility to charge...

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Thank DeborahLBrisbane
Warragul, Australia
Reviewed 26 July 2015

We stayed here for one night on an SNA tour.Of all of the hotels we stayed in in China this was our least favourite.We had dinner at the restaurant and at just $29AU for all you can eat and drink from the buffet it seemed like great value,but the food was barely edible. The breakfast was much better.Rooms are ok,and...

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1Thank GippyTraveller
Vancouver, Canada
Reviewed 19 June 2015

The rooms and lobby are pleasantly appointed. The carpets are clean and the bathroom modern. To conserve energy the hotels rooms will not cool beneath 26C. Same issue with the large well appointed fitness center. The AC issue is OK if you know about it when you book, we were not impressed and rate this 3 out of 5. We...

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Thank Maestro
Melbourne, Australia
Reviewed 19 June 2015 via mobile

Beautiful hotel great location. But the rooms were very hot. Could not adjust the cooler so sleeping was quite hard is a hit and stuffy room. A shame because the hotel itself was lovely. Surrounded Ning facilities were good as well. Staff were friendly and attentive.

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Thank sprc1966
Sydney, Australia
Reviewed 19 May 2015

This hotel is a little tired. Travelled here with a group on 14day China tour. After other hotels it is a let down. No complaints about room however breakfast & dinner available is poor. Cutlery not clean & staff are slow & not well trained. Wifi in room is erratic. Shopping centre outside- but don't expect good quality & known...

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Thank r0ryB
Salem, Oregon
Reviewed 22 April 2015

First time to stay here and doubt i'll be back. Hotel is located in a small shopping area that can relatively noisy. Hotel itself is a bit older and probably needs an update. Price was cheap and room and morning breakfast was ok although Ive had much better in Suzhou. Also seems to be popular with tourist packages so can...

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1Thank cclark72

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Howard Johnson Wuzhong Business Club Hotel SuzhouSuzhou, a cultural center known for its industry, history and classical sceneries, is the perfect place for business and leisure traveler alike. Discover one of the newest International high-end business hotels in Suzhou, the Howard Johnson Wuzhong Business Club Hotel Suzhou, situated in the Wuzhong Economic Development area, close to commercial, entertainment areas and Tai Lake. The hotel offers a magnificent view of the city, easy access to Suzhou Industry Park and downtown district. With 290 well-appointed guestrooms and suites, including 3 club floors the hotel welcomes worldwide guests and makes them feel this is the home away from home. It also owns 1200 sqm banqueting/conference facilities accommodating up to 900 people, which is able to satisfy diverse needs of meeting organizers. 4 distinctive restaurants and lounges, featuring fresh ingredients and authentic Suzhou Style flavour, make diners get the maximum enjoyment of their taste buds and recharge themselves for a brand new day. On the 18th floor overlooking Wuzhong’s glorious skyline locates the Club Lounge, which includes a reading corner, a meeting room and internet cafe area, a perfect venue for your relaxation. Your Business, Fully Supported! We look forward to welcoming you to Howard Johnson Wuzhong Business Club Hotel Suzhou. ... more   less 

Additional Information about Vienna Hotel Suzhou University Town

Address: No.1109 Wuzhong Avenue, Wuzhong District, Suzhou 215006, China (Formerly Howard Johnson Wuzhong Business Club Hotel Suzhou)
Region: China > Jiangsu > Suzhou
Price Range: RM200 - RM271 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Vienna Hotel Suzhou University Town 4.5*
Number of rooms: 260
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Hotel Style:
#15 Spa Hotel in Suzhou
#53 Luxury Hotel in Suzhou
#76 Best Value Hotel in Suzhou
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Questions & Answers

Here's what travellers have asked, with answers from Vienna Hotel Suzhou University Town staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“give yourself extra time checking out because the elevators can be slow during busy times.”
 of 5 bubbles cclark72, 21 Apr 2015 | Read review
“Do not choose this place Not clean,smells smokey Buffet for breakfast was best part”
 of 5 bubbles Spencernewsock, 3 Nov 2014 | Read review
“There is construction work going on around the hotel. Ask for a room on the opposite side if possible.”
 of 5 bubbles Dream-It-Do-It-Oz, 18 Nov 2013 | Read review
“Executive suite is good”
 of 5 bubbles YanY383, 19 Apr 2013 | Read review
“Check out earlier to avoid crowds on elevator...”
 of 5 bubbles CEUS69, 11 Nov 2012 | Read review
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