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New City Garden Hotel

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New City Garden Hotel
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162 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Reviewed 13 November 2016 via mobile

I only stayed one night in this hotel. I didn't get time to get a feel of it and the service at the hotel. The room was a decent size. The buffet was overpriced for what is offered. In general, it is an ok hotel.

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Thank Ridha K
Beijing, China
Reviewed 8 September 2016

Rooms in the new Building ok, but some Rooms have to be refurbished, because of the Quality of the Furniture. Opening Hours in the Gym have to be changed (6:30am until 11pm ). Better Solution is, to have it open 24 Hours or you can use your Room Card, to go in, whenever you want. Staff in the Gym not...

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Thank Oliver G
Reviewed 30 August 2016 via mobile

Travelled throughout China during the summer and stayed at more than 10 hotels and this one was the worst experience by far. Judging by some of the previous reviews, if you happen to be coming to Suzhou simply to visit a factory across the street, you may think this hotel is adequate. For any other reason and for those that...

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Thank Philip M
Reviewed 23 August 2016 via mobile

I had the opportunity to stay in this Hotel for 4 nights and it is very confortable. The room is huge and the bathroom too. The buffet had a huge variety of dishes. Typical feom China and from other countries. I came for bussiness and it is only to 10 minutos by taxi from the industrial area.

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Thank Martin B
Tarporley, United Kingdom
Reviewed 15 July 2016

Stayed here on business. If you stay in the tower the rums are excellent and in my opinion good value. My room was on the 15th floor. A large room the entrance and dressing area, good size bedroom with large bed and comfortable chairs. The bathroom was excellent with a Jacuzzi bath and walk in shower. Wait till you see...

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Thank ILStourton
Riyadh, Saudi Arabia
Reviewed 14 April 2016

Location - Can't say but surroundings were good. Hotel looks to be located in good area. Room - 9/10 Washroom: 9/10 Spacious, Well maintained Star rating - 4/7, Breakfast : 9/10, Lot of variety, Excellent staff. Wifi - 8/10, Slow connection in tower-2 Housekeeping - 9/10, Though language is problem but they try to understand each of your requirement. Staff...

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Thank rsoodmail
Tarporley, United Kingdom
Reviewed 6 September 2015 via mobile

I had a room in the new tower which was excellent. A good size entrance room with wardrobe area leading off to a large bedroom. Good size TV and free water, but I don't remember there being a fridge in the room. The bathroom was amazing. Large walk in shower one end an a large bath the other. Wished I...

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1Thank ILStourton
n c, 职员 at New City Garden Hotel, responded to this review

Dear , thank you for your staying at New City Garden hotel.we are fortunately you have enjoyed a good journey here,and we sincerely look forward to seeing you once again!

Minneapolis MN
Reviewed 2 September 2015

Things that are very good - rooms are good sized and clean. Beds are on the firm side - even for Asia. The breakfast buffet is excellent - if you like bread and pastry make sure you sample some, this hotel has one of the best pastry chefs in China. The on-site fitness center includes a real 25 meter lap...

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Thank Traveldad65
n c, 职员 at New City Garden Hotel, responded to this review

Dear guest, thank you for your staying at New City Garden hotel&your good suggestion.we sincerely look forward to seeing you once again!

Suzhou, China
Reviewed 18 April 2015 via mobile

New City Garden is a pure Chinese Hotel. There are 2 distinct sides of this hotel with different rates. Both sides are very clean and the staff is courteous. Between them is a very good breakfast buffet each morning serving a wide variation of both Asian and Western. Slow wifi but all included. Very quiet bar downstairs for business meetings.

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Thank IWalktheEarth
Reviewed 1 February 2015

Excellent business Hotel with 5-STAR service. Good Room quality. Regularly book business partners in this hotel - they are very delighted. Can recommend this hotel to business travelers. Family travelers not extremely suitable since nothing much in walking distance...

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1Thank sndbbbl

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Free Parking
Official Description (provided by the hotel)
Suzhou New City Garden Hotel, located at the Suzhou High-tech Industry Development Zone, near the Bank of ancient Grand Canal, is the first hotel in the New District .Our hotel is located at the commercial center of Suzhou New District.There are picturesque and famous spots such as Hanshan Temple,Tiger Hill and other World Heritage Gardens nearby. 500 Meters to west, you will find Downtown Street, characteristic for its Japanese restaurants and bars.Only 3 kilometers from the ancient town, is the leading business hotel in Suzhou. ... more   less 

Additional Information about New City Garden Hotel

Address: No.1 Shishan Road, High-tech Zone, Suzhou 215011, China
Region: China > Jiangsu > Suzhou
Price Range: RM254 - RM428 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New City Garden Hotel 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
New City Garden Suzhou
Hotel Style:
#13 Business Hotel in Suzhou
#16 Best Value Hotel in Suzhou
#29 Luxury Hotel in Suzhou
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Questions & Answers

Here's what travellers have asked, with answers from New City Garden Hotel staff and other travellers.
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8 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in Direction to Main Street, are really noisy, because outside, the Area is under Construction”
 of 5 bubbles 459oliverg, 7 Sep 2016 | Read review
“Request an upgrade to the 8th floor which is the Fuji floor.”
 of 5 bubbles gjv12474, 19 Sep 2012 | Read review
“Try and book a room on the 25 th floor”
 of 5 bubbles SharonH607, 1 Apr 2012 | Read review
“new building and high floor”
 of 5 bubbles GrammaShelly, 16 Jan 2012 | Read review
“The hotel consists of 2 towers; get the new tall tower rooms (new wing) as they are really super nice compared to the older building where the breakfast is served. Also, where possible, ask for the rooms that do not face the main road. The traffic with constant honking from dawn will wake you up, even if you are on the high floors. This is despite the sound proofing as some of the traffic consists of large trucks with blaring horns. By the way, the massage is in-room (no spa in the hotel), so... there are probably some nicer ones outside the hotel. Lots are available within walking distance.”
 of 5 bubbles tahoch, 27 Nov 2011 | Read review
5 of 5