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Renaissance Suzhou Hotel

1,058 reviews
#1 of 1,495 Hotels in Suzhou
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Traveller (434)
Room & Suite (112)
Dining (33)
Overview
  • Excellent82%
  • Very good15%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“central park”(30 reviews)
“the club lounge”(51 reviews)
“business trip”(33 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Offers from Renaissance Suzhou Hotel
Special Offer: Premium Room Offer
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Name/address in local language
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,058)Write a Review
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All reviewscentral parkthe club loungebusiness tripsecond homeprofessional servicewonderful staythe entire staffroom service isbreakfast and dinnerswimming poolhome away from homesubway stationexcellent hotelchecking infavorite hotelhotel staffspecial thanks
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11 - 15 of 501 reviews
Reviewed 17 January 2018 via mobile

Nice hotel. Good service especially the club lounge. There is a trainee name Janisa, nice service, pretty and friendly. The hotel located at very strategic location, just next to Suzhou Central Park. Hotel rate arereasonable. Highly recommended.More

Review collected in partnership with 单个酒店
Thank wan6301
Response from RenaissanceSuzhou, Director of Operations at Renaissance Suzhou HotelResponded 18 January 2018

Dear wan6301, We are glad to find that you enjoyed your stay at Renaissance Suzhou Hotel. Every hotel ambassador focuses to win the guest satisfaction on their daily job. It is great to hear that you‘ve received the level of service that we strive to...More

Reviewed 14 January 2018

Professionally run and the staff are friendly and business like. The breakfast is good, with western and chinese fare... if you're in a rush, there are also brown paper bags prepacked with sandwiches, fruit, juice and yogurt for your takeaway. Guests are international, and the...More

Thank SunkistOrange888
Response from RenaissanceSuzhou, Director of Operations at Renaissance Suzhou HotelResponded 15 January 2018

Dear SunkistOrange888, Thank you so much for taking your valuable time to post such a motivating review regarding to your stay with us ,it really means a lot to us! We are so glad that our service can make your stay feel like at home....More

Reviewed 13 January 2018

This is my hotel of choice in Suzhou, been going there every two months for the last ten years. Its not the most luxurious hotels Marriott has to offer. However the service is excellent especially to their VIP guests, the staff is constantly greeting you...More

Thank Ghetzroni
Response from RenaissanceSuzhou, Director of Operations at Renaissance Suzhou HotelResponded 15 January 2018

Dear Ghetzroni, Thank you so much for taking your valuable time to post such a motivating review regarding to your stay with us ,it really means a lot to us! We are so glad that our service can make your stay feel like at home....More

Reviewed 12 January 2018 via mobile

Hotel is located right next to central park and mrt. There are afew shopping mall and restaurant stone trow away. Hotel is well kept and service is great. Room are clean and do have a great breakfast seclection.More

Thank Koh E
Response from RenaissanceSuzhou, Director of Operations at Renaissance Suzhou HotelResponded 15 January 2018

Dear Koh E, Thank you for taking time to post your positive feedback regarding your recent experience at Renaissance Suzhou Hotel. We are very glad to know that our location and guest room made your visit enjoyable. It’s our great honor to have your compliments...More

Reviewed 11 January 2018

Fun facts: - I used my Chinese passport for check in to speed up, but the receptionist girl informed me that, Chinese passport is not accepted as valid ID. - We were first allocated to the seventh floor (forgive me if it is wrong). But...More

Thank Jinpeng Z
Response from RenaissanceSuzhou, Director of Operations at Renaissance Suzhou HotelResponded 15 January 2018

Thank you so much for taking the time to share with us your valuable feedback from your recent stay. First and foremost, we are most concerned to learn that you have been unwell during the stays. Please accept our sincere apology for the unhappy experience....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$125 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Suzhou
#2 Business Hotel in Suzhou
#16 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$125 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Suzhou
#2 Business Hotel in Suzhou
#16 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (434)
Room & Suite (112)
Dining (33)
Pool & Beach (1)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
gmc01
11 October 2016|
AnswerShow all 4 answers
Response from jh5043 | Reviewed this property |
The mini frigi in the room does not have a freezer compartment. However, if you talk to anyone in the kitchen on the first floor or the front desk, they should be able to help you put your breast milk in their freezer in the... More
1
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Laura H
20 September 2016|
AnswerShow all 4 answers
Response from Jeffrey_Teh_2000 | Reviewed this property |
the best way is to take taxi and it is metered taxi and cost 40-50 RMB. if you take subway, stop at central park and it is just 5 min walk to Renaissance hotel. The renaissance hotel Chinese name is 尼盛万丽酒店。 Taxi driver will... More
1
Vote
Room Tips
"The rooms on the north east side has a view to Jinjie Lake, the new tall building "Dongfanzhimen"..."
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"I always get the corner room it's a little more spacious"
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"Higher floor"
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"Room facing central park is great"
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