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Crowne Plaza Hotel Suzhou

1,083 reviews
#3 of 1,478 Hotels in Suzhou
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Traveller (635)
Room & Suite (112)
Dining (66)
Overview
  • Excellent75%
  • Very good20%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“cruise ship”(36 reviews)
“jinji lake”(53 reviews)
“nautical theme”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Offers from Crowne Plaza Hotel Suzhou
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Name/address in local language
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,083)Write a Review
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89
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4
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Show reviews that mention
All reviewscruise shipjinji lakenautical themethe club loungeboat restaurantbusiness triplake viewexcellent hotelthe hotel stafffitness centerother hotelsoutdoor poolthe general managerspecial thankshome away from homelobby barrooms are spacious
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11 - 15 of 557 reviews
Reviewed 3 weeks ago

I stayed in the hotel for one week, on the second day it was my birthday. I was surprise; the staffs decorated my room and bring in some cake with candles. That time I felt not just a guest but part of the family. The...More

Thank coldfire721
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 3 weeks ago

Dear coldfire721, Thank you for taking the time to share your valuable feedback with us. We are delighted to learn that you have enjoyed your stay and that we were able to provide you an unforgettable birthday memory. We will continue to strive in delivering...More

Reviewed 3 weeks ago

Crowne Plaza Hotel Suzhou, is an Excellent Hotel to stay on your business trips. all the staff is extremely friendly and helpful. the rooms are big and clean. and always very tidy. Staff does the utmost to make you comfortable and happy. special thanks for...More

Thank Rasteiro
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 3 weeks ago

Dear Rasteiro, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Suzhou. We are very glad to know that you were highly impressed by our staff, room and restaurants. We take our guest comments very...More

Reviewed 3 weeks ago via mobile

I go to suzhou to enjoy my holiday with my honey. We choose CROWN PLAZA because it looks really like a loose roller, so beautiful. The service in Club Loungh is so good. We go yo club Loungh 3times, when the second times i go...More

Review collected in partnership with 单个酒店
Thank 1,144,125,668
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 3 weeks ago

Dear 1144125668, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel design and club lounge made your stay experience more memorable. Your encouraging review will...More

Reviewed 4 weeks ago

i am coming to this hotel since 6 years and the service level never decreased and is still at top level. when you arrive at the hotel there will be immediately somebody at the taxi to open the door and welcome you. they take care...More

Thank phol1108
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 3 weeks ago

Dear phol1108, Thank you for taking the time to share such a motivating review regarding your recent stay with us at Crowne Plaza Suzhou. We are delighted to know that you had a pleasant stay with your family and that were highly impressed by our...More

Reviewed 4 weeks ago via mobile

The service and drink in business center was extraordinary. My friend and I can enjoy a very laxative time in club Lounge. The day was busy but the waiter server was very well.I was very satisfied with LaBelle, Neal, Anne. If i will come back...More

Review collected in partnership with 单个酒店
Thank 2,712,422,031
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 3 weeks ago

Dear 2712422031, Thank you for sharing your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests feel it is necessary. Your recognition of the service and food in club lounge is highly appreciated as it...More

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Traveller (635)
Room & Suite (112)
Dining (66)
Pool & Beach (19)
Hotel & Grounds (545)
Bathroom (30)
Business Centre & Event Rooms (6)
About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$169 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suzhou
#2 Spa Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#3 Luxury Hotel in Suzhou
#30 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$169 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suzhou
#2 Spa Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#3 Luxury Hotel in Suzhou
#30 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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