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Garden Hotel (Daichengqiao Road)

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#11 of 1,374 Hotels in Suzhou
Certificate of Excellence
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Garden Hotel (Daichengqiao Road)
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354 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Indonesia
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Location is great, but the service at Front Desk is so slow upon check in. Most of the staff doesn't understand English language and is very hard to communicate. Breakfast buffet spread is bad and quality of food is horrible. Guest rooms are tired and old.

Helpful?
Thank Rezzario
Paris, France
Level Contributor
77 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 24 August 2016

The hotel is located into far from the center of Suzhou, close to all main attractions (e.g. the Master of Nets garden is at 5mn walk). When arriving we where impressed by the hotel traditional design and decorations. We stayed 2 nights in an executive room. Our first impression was excellent. The room looked luxurious and well equipped, but looking... More 

Helpful?
3 Thank Yokozuna_r
Surrey
Level Contributor
278 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 15 August 2016

Very pretty hotel surrounded by a lush garden and ponds. Our room had nice chinese decor but the bed was a bit hard. Overall a very good stay. Breakfast was ample with a lot to choose from. Away from all the busy roads but still very good position for going sight seing.

Helpful?
1 Thank luckyonelol
Hong Kong, China
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 June 2016 via mobile

The garden hotel is a historical place for all our local people of Suzhou. When in was a little girl I remembered already that everybody when talking about this hotel, considered always as the most historical garden hotel as for ambassadors important or for politicians ... So... For all of us, can stay one night in this hotel would be... More 

Helpful?
Thank ilaria0505
Woodford
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 23 May 2016 via mobile

This is a lovely hotel to stay in but there is a huge language barrier as no one here speaks good English. We found No one here is able to communicate with English speaking guests. We had huge difficulties checking in as The room was not ready, we had a huge problem at the bar when the lady poured a... More 

Helpful?
1 Thank AndySingh01
Douglas, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 May 2016

We choose a variety of hotels on our tour of China from Hilton to Intercontinental. Not being one of the typical western brands I was a little unsure of the type of room and experience we might get. The pictures looked good on the booking site and the location fairly central to attractions. When we arrived I was most impressed.... More 

Helpful?
1 Thank Robin M
's-Gravenzande, The Netherlands
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 April 2016

Bad WiFi but the Gardens are very Nice and chinese. The rooms are small but clean and the beds are hard, like almost all Chinese beds. Chinese kitchen (warm) for breakfast, not much choice for people who like their Bread in the morning. Very Nice Gardens.

Helpful?
1 Thank Marion B
The Hague, The Netherlands
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 April 2016

This Hotel is Huge. The rooms are perfect, large, neat and clean. They have live traditional music which is fantastic to listen while you are heading to restaurant in the Hotel. You will feel the tradition by staying in this Hotel. Has a History and secret passage in the Hotel. Don't miss it. Stayed April 2014

Helpful?
Thank Balakumaran C
Canada
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 April 2016 via mobile

We stayed for one nite in this hotel. Service is good. Room is in good size and clean. Bath room is huge. Design of the room is unique. Bed is quite comfortable except the lightings are little dark. We had breakfast and dinner in the hotel and enjoyed very much. They also provide free tour every half an hour to... More 

Helpful?
Thank Sylvia L
Shanghai, China
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 April 2016

Perfect room, very nice lobby, very efficient and attentive staff. Located in the most convenient part of the town when it comes to visits, there is even some sightseeing to do inside the hotel where one of the staff member will tour you around. Will come back !

Helpful?
Thank Benjamin-CHINT

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Business Centre with Internet Access
  • Concierge

Additional Information about Garden Hotel (Daichengqiao Road)

Address: No.99 Daichengqiao Road, Canglang District, Suzhou 215006, China
Region: China > Jiangsu > Suzhou
Price Range: RM436 - RM680 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Garden Hotel (Daichengqiao Road) 5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Garden Hotel Suzhou
Hotel Style:
#4 Family Hotel in Suzhou
#7 Romantic Hotel in Suzhou
#10 Business Hotel in Suzhou
#11 Luxury Hotel in Suzhou
#23 Best Value Hotel in Suzhou
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Questions & Answers

Here's what travellers have asked, with answers from Garden Hotel (Daichengqiao Road) staff and other travellers.
4 questions
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Saint Paul, Minnesota

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Questions? Get answers from Garden Hotel (Daichengqiao Road) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They all appear to be of a good standard.”
 of 5 bubbles robinm405, 20 May 2016 | Read review
“Ask to see the room before they "upgrade" you if you're travelling with kids. Ask if there is free breakfast.”
 of 5 bubbles LukeP432, 25 Oct 2015 | Read review
“Give yourself time to enjoy the grounds and amenities of this resort-like hotel.”
 of 5 bubbles PFdBk, 4 Jul 2015 | Read review
“If your bed is to firm you can request a mattress insert which makes things a little more comfortable.”
  • Entrance to The Garden Hotel
  • View from Hotel room
 of 5 bubbles CourtneyS580, 10 Jun 2015 | Read review
“Do not get a room that faces the street. Chinese loves to use their car horns. Stay at the back and admire the gardens from your window.”
  • Bathroom
  • Bathroom
  • Room looking into bathroom with glass wall
  • Deluxe Room
  • Deluxe Room with king bed
 of 5 bubbles ArchiBoi, 17 Apr 2015 | Read review
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