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Citadines Xinghai Suzhou

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Citadines Xinghai Suzhou
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107 Reviews from our TripAdvisor Community

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Showing 54: English reviews
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Reviewed 20 January 2017

Already third time here and will choose CITADINES for following trips. + Very good location, bus station just next to the hotel, metro station around 200 meters. + Nice apartments with kitchen (well equipped), living room, bedroom and bathroom. + Laundry room and fitness room if someone stays longer time is very helpful. + Hotel stuff only nice and smiling...

1Thank Łukasz K
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Dear Sir, Glad to see you choose Citadines Xinghai as your preferred accommodation choice in Suzhou and really thanks for your kind comments regarding your stay, as a brand from France, we hope the concept of living your style can impress you in your any visit to our Citadines apart'hotels. Look forward to your next visit soon!

Shanghai, China
Reviewed 19 January 2017

This is a very nice hotel. I frequently stay at this hotel when I visit China. There is a beautiful park in the neighborhood within walking distance. The staffs are all friendly and eager to serve. Room is very clean, breakfast is buffet, Checking out very quickly.

Thank 459,870,277
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Appreciate your positive comments to Citadines Xinghai Suzhou, which will encourage us to further enhance our services and improve stay experience, hope to see you again in near future!

Reviewed 26 November 2016

I had a great stay at this hotel. I received an upgrade upon check in to spacious and quiet room with balcony. The bed was very comfortable and I slept very well. The room surpassed my expectations in layout, cleanliness and quality.

Thank As F
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Appreciate your kind comments, We are striving to enhance our products and improve guest stay experience, through add value services and benefits, I hope you love it and recommend to others, we look forward to your next visit!

Kofu, Japan
Reviewed 15 November 2016

Room is very clean and very comfortable to stay. Residence fee is not so high and very reasonable. Location of the hotel is very good because there are many restaurants near hotel. I'd like to stay next time.

Review collected in partnership with this hotel
Thank funashoh788
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Thanks for your comments with regards to Citadines Xinghai Suzhou, we hope it can help other travelers to find us and love us as well!

Nanjing, China
Reviewed 12 November 2016

We had a lovely stay at the Suzhou. Hotel and food lovely also very close to old town square and all other attractions.The room were cleaned every day and were clean anyway. Nice big rooms and bathrooms were nice. Nicely decorated. Great restaurant and great traditional good tasting food. Breakfast served at the hotel is good. Looking forward to my...

Thank fengwe88
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Appreciate that your are so kind to give us quite positive comments regarding your recent stay, you must feel the convenience and comfort of the residence, we look forward to your next visit at soonest....

McHenry, Illinois
Reviewed 11 November 2016

Citadines has the most polite and professional staff. They speak very good English. The buffet breakfast restaurant has most anything you'd like to start the day. The apartment style rooms are clean and comfortable. The location is perfect for restaurants and night life. All at a fair price. This is always my choice when I stay in Suzhou.

Thank Scott_Mc94
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Thank you so much to post such positive comments here, it's really our honor to have you stay with us and serve you well, we look forward to seeing you again in near future!

Shinjuku, Japan
Reviewed 27 October 2016

citadines suzhou is a nice hotel. my room was quiet and clean.and the staff gave me a high floor.so i can have beautiful view of industry area.there are lots of resturants around citadines hotel.and i think if you are a japanese,you must love the plase.

Thank seaumi
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Appreciate your kind comments here, just like you said, quite a lot of clients are Japanese, but in other words, anybody who is in travel away from home is our customer, look forward to seeing you again!

Suzhou, China
Reviewed 27 October 2016

Very comfortable home feeling.The room is quiet, the light is good.The best way to travel.Thank you! Thank you for your hard work, thank you for your selfless, thank you for every effort for us !I will be back next time!

Thank 1,837,892,383
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Thank you so much for such of your "thank you" words, we do appreciate your kindness and hope to service you again in near future!

La Quinta, California
Reviewed 25 October 2016

The hotel like my home,the front is very warmly, so I have the feeling of home. This room is very clean and the kitchen supplies enough, you can cook your own. There are washing machines, refrigerators and other household appliances, no longer have to worry about the next day did not dry clothes. Very quiet at night, you can also...

Thank fenkzhang
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Thank you for sharing your feedback, It's really my honour! It's the best news i've heard today! It could not be better!I'd like to come, thank you so much,I'll be there on time Look forword to your coming back soon!

Reviewed 29 September 2016 via mobile

I had a studio apartment which was excellent. Amazing views from the room, and the studio was well equipped for cooking. Staff very friendly and helpful too, especially when it came to helping with taxis.

Thank Matt P
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Thank you for staying in this apartment. Citadines brand originated in France, the room is a suite, opposite the park,Traffic is very convenient, look forward to your next stay

79 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (44)
View from Room (5)
Room/Suite (6)
Hotel & Grounds (1)
Dining (2)
Other (30)

Management photos: Courtesy of the property manager

All Management Photos (35)
Dining (1)
Room/Suite (4)
Other (30)


  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Citadines Xinghai Suzhou is located in the heart of the Suzhou Industrial Park yet directly across the lush Xinghai Park. Its central location means it is only a stone's throw away from a myriad of shops, restaurants and entertainment outlets, while providing easy access to the commercial district and the neighbouring famous Suzhou Gardens, Jinjihu Lake, Suzhou Science & Culture Arts Centre and Ferris Wheel Amusement Park. ... more   less 

Additional Information about Citadines Xinghai Suzhou

Address: Building 27, Jiacheng Garden, No.58 Xinghai Street, Industrial Park, Suzhou 215021, China
Region: China > Jiangsu > Suzhou
Price Range: RM247 - RM401 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Xinghai Suzhou 4*
Number of rooms: 167
Reservation Options:
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Also Known As:
Citadines Hotel Suzhou
Hotel Style:
#5 Best Value Hotel in Suzhou
#14 Business Hotel in Suzhou
#17 Luxury Hotel in Suzhou
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Questions & Answers

Questions? Get answers from Citadines Xinghai Suzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views in from the rooms at the ends (-01 / -02) on the higher levels”
  • good morning Suzhou
  • Suzhou panorama from room view
  • bedroom
  • day view on Suzhou
  • living room
  • night view on Suzhou
  • day view on Suzhou
651_ukaszk, 19 Jan 2017 | Read review
“very very good hotel”
825asf, 25 Nov 2016 | Read review
“Lovely big room. Nice shower. Quiet. Fantastic breakfast.”
fengwe88, 12 Nov 2016 | Read review
“No smoking floors are available”
Scott_Mc94, 11 Nov 2016 | Read review
“a nice hotel for watching Jinji Lake.”
seaumi, 27 Oct 2016 | Read review
5 of 5