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InterContinental Hotel Wuxi

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#2 of 636 Hotels in Wuxi
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InterContinental Hotel Wuxi
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251 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Singapore, Singapore
Reviewed 6 days ago NEW

This is my 2nd time staying here. They have in-fact improved their standard in minor details. My room was turn-over nicely every evening. I needed to get a train ticket to Beijing and it was done through the concierge without a fuss (we have to pay a service charge, which was reasonable). I arrived at the hotel late (past 9...

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Helpful?
Thank Narahda
Sarah x, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear Guest, Thank you for taking the time to share your staying with us at InterContinental Wuxi. We are very happy to know that our concierge and club lounge can make your trip more enjoyable! As InterContinental Brand, we strive to achieve excellence at every level. Learning that our professionalism and attention to detail did not go unnoticed is the...

Austin, Texas
Reviewed 4 weeks ago

Had a lovely weekend stay at the Intercontinental Hotel in downtown Wuxi, last weekend. The property is lovely, the amenities are fabulous and the staff was exceptional. There was always someone who spoke enough English to understand my Chinese! Loved the room, the bed was amazing and the shower exquisite! Looking forward to staying there again, soon!

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Helpful?
Thank Gary D
Sarah x, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. We are very glad to know that our staff and service helped make your visit enjoyable! Our hotel is located in Nanchang CBD of Liangxi District and nearly by subway. Accommodation facilities from level 22 through 37 present panoramic views...

Melbourne, Australia
Reviewed 19 October 2016 via mobile

Not too far from train station and city centre, staff were friendly, room was big, nicely furbished, a little dated though, breakfast has much choices, but tastes just fine, standard Intercontinental looking hotel.

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Helpful?
Thank Lei D
Sarah x, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear Guest, Thank you for taking the time to post your feedback. We are so appreciate to know that our staff and service helped make your visit enjoyable and your like our characteristic jiangnan style rooms. We strive to achieve excellence at every level. Learning that our professionalism and attention to detail did not go unnoticed is the best reward....

Reviewed 19 October 2016 via mobile

Big tower, nice rooms and space , confortable location. Great buffet, probably the best in town. Cosy lobby bar , good for chatting and business conversations. I wish they have some live music like a pianist or something, but anyway is nice.

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Helpful?
Thank IVAN M
Sarah x, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. We are very happy that you like our rooms, lobby bar and any other furniture! We strive to achieve excellence at every level. Learning that our professionalism and attention to detail did not go unnoticed is the best reward. At the...

Selangor, Malaysia
Reviewed 30 September 2016 via mobile

Front desk staff were friendly and able to understand English. Room and bathroom with good setup and very comfortable. Good variety of breakfast. But WIFI was weak even in room. Lost connection when moved about in the room. WIFI has become necessity for travellers. Please improve.

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Helpful?
Thank CKLmum
Sarah x, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. We are very glad to know that our staff and service helped make your visit enjoyable! And we are honoured to know that your like our breakfast and bathroom at the same time. What you mentioned in the review about the...

Sanya, China
Reviewed 30 September 2016 via mobile

Hotel electrics have problems. You can't keep the shaving mirror light on without having all the bathroom lights on. Which kind of defies the purpose. Same issue exists for the desk lights, you need to turn on the master switch. Again desk light is there for a nice night time feel. Also useful when kids have to sleep in the...

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Helpful?
Thank Huzhao
Sarah x, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear Guest, Thank you for taking the time to post your comments. I was very distraught to hear of your unpleasant experience with us and will be reviewing this with my team to ensure that this does not occur again in the future. Feedback such as yours is very valuable to us.Please accept my sincerest apologies. And the next step,...

Arlington, Texas
Reviewed 28 September 2016

Hotel Intercontinental, Wuxi is a great location, beautiful property, and tremendous Value. Jackson at the Concierge desk is amazing and always ready to help. Jarvis in the Club Lounge (35th Floor) is a superb host and ready to please. I recommend all of the location amenities.

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Helpful?
Thank livinfast
Sarah x, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. InterContinental Wuxi is the first IHG hotel came into Wuxi five years ago and We strive to achieve excellence at every level. We are very glad to know that our staff jackson and jarvis helped make your visit enjoyable! Jackson is...

Singapore
Reviewed 21 September 2016 via mobile

We arrived about 3pm, and Check in was smooth. The service rendered by the staffs are very good. The porter assisted us with our luggage and bring us all the way to our room. Our room is situated on the 30th floor, and get beautiful city and garden view. The only downside is that bath salt is not provided, unlike...

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Helpful?
Thank Merlion42
Sarah x, Guest Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear Merlion 42, Thank you very much for choosing InterContinental Wuxi, and thank you for taking the time to write this review. We are delighted to hear you had such an enjoyable stay with us. We do have bath salt as set up in all our club rooms and suites. And for guests staying in other rooms we are more...

Flemington, New Jersey
Reviewed 1 September 2016 via mobile

I enjoyed my stay here. The airport pickup was on point and quick. The check in people were so fast and helpful. I had no issues. You want speed when on business because there is so little time to rest. I tried walking around the hotel and there was not many things nearby. You have to have a car. So...

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Helpful?
Thank cialeto
Sarah x, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. We are very glad to know that our staff and service helped make your visit enjoyable! Maybe our concierge could help you know more about local attractions and delicious food next time. And we also have Chinese restaurant, western restaurant, Japanese...

Beijing
Reviewed 31 August 2016

I was attending a conference in the nearby Kempinski, we were part of the overflow in the Intercontinental so I only experienced breakfast, it’s a pity because I do like to sample the food in good hotels. The thing I liked about my 27th floor room was the attention to detail, non slip flooring in the shower and bath, the...

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Helpful?
Thank Ray H
Sarah x, Public Relations Manager at InterContinental Hotel Wuxi, responded to this review

Dear Ray, Thank you for taking the time to post your feedback about InterContinental Wuxi. We are very glad to know that our staff and service helped make your enjoyable! We strive to achieve excellence at every level. Learning that our professionalism and attention to detail did not go unnoticed is the best reward. Thank you again for your support....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about InterContinental Hotel Wuxi

Address: No.6 Yonghe Road, Nanchang District, Wuxi 214023, China
Region: China > Jiangsu > Wuxi
Price Range: RM429 - RM643 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Hotel Wuxi 5*
Number of rooms: 400
Reservation Options:
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Hotel Style:
#1 Business Hotel in Wuxi
#2 Luxury Hotel in Wuxi
#2 Spa Hotel in Wuxi
#7 Best Value Hotel in Wuxi
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Hotel Wuxi staff and other travellers.
4 questions
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Questions? Get answers from InterContinental Hotel Wuxi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the museum! The park surrounding the museum is beautiful!”
 of 5 bubbles garyd58, 1 Nov 2016 | Read review
“The club lounge upgrade is a deal if you will be at the Hotel from 6:00-8:00 pm”
 of 5 bubbles livinfast, 27 Sep 2016 | Read review
“Ask for a room facing the park, it has the best views.”
 of 5 bubbles RayH758, 30 Aug 2016 | Read review
“High floor overlooking park”
 of 5 bubbles X2928EZgaryg, 27 Feb 2016 | Read review
“We had a room overlooking a park”
 of 5 bubbles waperth, 2 Oct 2015 | Read review
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