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Crowne Plaza Shenyang Parkview

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Traveller (105)
Room & Suite (32)
Dining (7)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Tennis Court
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Good to know
HOTEL STYLE
Park View
Safe
HOTEL CLASS
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Special Offer:Book Direct and Save
Hotel deals
323Reviews
152Photos
0Q+A
18Room tips
Traveller rating
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Popular mentions
The rooms are comfortable, the breakfast is good, but not outstanding. Of course, they;ll bring you a sheet if you ask, because duvets are hot for those of us who need less heft and weight on our feet. The bar pretends to have Guinness on tap, it doesn't, but it does have a good
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Response from linda_zhang8, Manager at Crowne Plaza Shenyang Parkview
Responded 13 Dec 2018
Dear guest,thanks for your comments,when you come to our hotel next time, you could tell the staff, they would provide the blanket for you to replace the hot duvets. In addition, our engineer will check the ventilation,to reduce the room smell of smoke. Welcome you next time.
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i have just returned. i have 8 complaints which i have sent to the General Manager, awaiting a reply. here are some of those issues room - hot, never under 24.5 room - badly painted, in fact poor quality job, ceiling not finished medical - i needed a doctor and was flatly told
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Response from RichardZhu, Manager at Crowne Plaza Shenyang Parkview
Responded 8 Aug 2018
Dear Guest, Thank you for your trust of our hotel, we are so apologize for the inconvenience caused for you. Our Leaders attach great importance to this, and supervising the implementation accordingly. we believe we'll provide satisfactory service for you in the after days. please trust us. Thank you.
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Checked in on Thursday and within 3 days have changed 4 different rooms. One room had a broken door lock but that didn't seem to phase hotel staff. The other rooms were sitting on 28 degrees with a window open and portable fan working. Temperature of rooms have been disgustingly
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Response from RichardZhu, Manager at Crowne Plaza Shenyang Parkview
Responded 3 Apr 2018
"Dear Guest Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Shenyang Parkview. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. Please accept our sincerest apologies for this incident. As we would like to respond to you personally regarding this matter, could you please send us your email address and telephone details to adaliang1@ihg.com? We look forward to hearing from you and to welcoming you back toCrowne Plaza Shenyang Parkview in the near future. Thank you! Sincerely, Marketing Communication Manager"
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I am currently staying in crown plaze shenyang parkview room 4127. I just checked-in for over two hrs now but i had the worse experience so far. 1. Its too warm in the room n the people here told me aircon is not working from 3-6am? I felt dizzy and hot in the room and wait
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Response from RichardZhu, General Manager at Crowne Plaza Shenyang Parkview
Responded 24 Sep 2017
Hi Guest,Thank you for your kind words regarding the air conditions and room cleanlines .Your observations and opinions are well appreciated, as they enable us to assess the standard of our facilities. We've communicated with the Housekeeping and Ingineering . Indeed, feedback is always important as it is a way of reviewing the level of service we provide our guests, and we will try our best to give every guest a comfortable experience.Thank you for staying with us! We look forward to welcoming you back to our hotel again.
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I normally stay at the Shang-Ri-La which is beautiful but badly located. Tried Crowne Plaza again after a previous OK stay. Near the park and great selection of local and western restaurants. A bit dated but my room was nice and the breakfast was good. Fine for a business stay.
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Response from RichardZhu, General Manager at Crowne Plaza Shenyang Parkview
Responded 23 Mar 2017
DearGuest ,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our breakfast and environment made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
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"look elsewhere"
"Junior suites are sparsely furnished and badly lit -avoid"
"Try to get one of the 'Duplex' top floor rooms if you are traveling with your family. You'll enjoy it!"
"Don't come for the pool"
"the higher the floor obviously the better the room view - we had the suite and WOW!!!"
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PRICE RANGE
US$75 - US$90 (Based on Average Rates for a Standard Room)
LOCATION
ChinaLiaoningShenyang
NUMBER OF ROOMS
292
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