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Somerset Riverview Chengdu

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#13 of 2,567 Hotels in Chengdu
Certificate of Excellence
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Somerset Riverview Chengdu
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165 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Chongqong
Reviewed yesterday NEW

Very good room equitment and facility, locate in riverside and near the citu central. But the breakfast quality need to be improving. Also is a nice place to stay with family because I sure children will like it very well.

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Helpful?
Thank andypscyan
Singapore, Singapore
Reviewed 1 November 2016

We stayed three nights in this hotel. We have no problem with our reservation and the check-in is fast. The room is very clean and spacious. The staff is helpful during our stay. The morning breakfast is excellent with both Chinese and Western dishes. The hotel is quiet although it is located in the city area.

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Helpful?
Thank Peter L
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear Peter L, Thank you very much for staying with us and taking time to share your experience in Somerset Riverview Chengdu. We are very pleased to know that you have enjoyed your stay with us, particularly with our rooms, breakfast and location. You may like to explore with our shuttle service during your next stay and take some time...

Toronto, Canada
Reviewed 9 October 2016 via mobile

Nice hotel alongside the river Very large room and very clean. Has washer/dryer unit as well as well equipped kitchenette. Includes only 1 breakfast per room. 53RMB for additional breakfast which is really reasonable Would definitely stay here again if in the area

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Helpful?
Thank 1Skibunny
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear 1Skibunny, Thank you very much for staying with us and taking time to share your experience in Somerset Riverview Chengdu. As a serviced residence, it is of utmost importance for us to offer our residents a seamless stay. Indeed, all our apartments are well-appointed with a fully-equipped kitchenette which includes a microwave, oven, electric stove, full sized refrigerator, utensils...

Hong Kong, China
Reviewed 6 October 2016 via mobile

I stayed here for 4 nights and loved the space, the view and the cleanliness. My apartment had a kitchen, a washing machine and drier. Very quiet - the breakfast was ok - nothing to rave about but fine - indoor pool- 7/11 next door.

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Helpful?
Thank PiscesTokyo
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear PiscesTokyo, Thank you very much for staying with us and taking time to share your experience in Somerset Riverview Chengdu. As a serviced residence, it is of utmost importance for us to offer our residents a seamless stay. We are glad to know that you are satisfied with our cleanliness and the views from your room. Indeed, our rooms...

Singapore, Singapore
Reviewed 5 October 2016

The apartment is in the middle of town. Very spacious and clean. The staff were all very helpful and friendly. The furnishings are good too. My husband and I enjoyed our stay there very much. Will definitely go back if we go back to Chengdu. The breakfast was good but can be improved a little

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Helpful?
Thank YeoLW
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear YeoLW, Thank you very much for staying with us and taking time to share your experience in Somerset Riverview Chengdu. We are pleased to know that you are satisfied with our rooms and service. I would like to apologize for disappointing you with our breakfast offerings. We will definitely review and look into ways of improving it. Once again,...

Singapore, Singapore
Reviewed 1 October 2016

My wife and I decided to stay at this service apartment for 3 nights instead of a standard hotel in Chengdu as it was way more spacious and cost quite a bit less. We were definitely not disappointed! Check-in was very efficient, the apartment was a delight with kingsize bed, huge living area, well endowed kitchenette and even a business...

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Helpful?
Thank SYKN
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear SYKN, Thank you very much for staying with us and taking time to share your experience in Somerset Riverview Chengdu. As a serviced residence, it is of utmost importance for us to offer our residents a seamless stay. You may like to take up our shuttle bus to some of the key places of interests as well as lifestyle...

Kuala Lumpur, Malaysia
Reviewed 29 September 2016

Travel by taxi from the Airport to Somerset took about 30 minutes. Checkin speed was good, we were in our rooms within minutes and having a hot shower. The room was modern, clean and the decor pleasant. Its what you expect from Somerset. House keeping was good, wifi good and the water pressure, excellent. Everything works. The nearest metro station...

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Helpful?
Thank Uncle888
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear Uncle888, Thank you very much for staying with us and taking the time out to provide us with such valuable feedback. As a serviced residence, it is of utmost importance for us to offer our residents a seamless stay. We offer shuttle bus to some of the key places of interests as well as lifestyle hotspots that our residents...

Reviewed 21 September 2016

No complaints about the Somerset - this is a very good no frills economic choice well located in downtown Chengdu. Our one bedroom was large and spacious with good equipment including a washer and a dryer (not combo) - allowing us to do laundry on a long trip. The hotel is located right on the river - very picturesque. Subway...

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Helpful?
Thank Travel715
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear Travel715, We are glad that you have enjoyed your stay in Somerset Riverview Chengdu and made use of the laundry facilities available in most of our apartments. Local restaurants are available within walking distance near the Sichuan University, which is a short 5-minute walk away from our residence. There are several street snacks and local eateries that offer authentic...

Muscat, Oman
Reviewed 21 September 2016

The location of this hotel is perfect, it's just a 5 minute walk to a train station, breakfast was served daily and everyday was different. You can do your own laundry, and cook your own food, and the rooms were very spacious. As for the hotel staff, they really really tried their best helping me out, but in the end...

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Helpful?
Thank KatDahiroc
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear KatDahiroc, First and foremost, I would like to express my sincerest apologies for the inconvenience caused during your stay with us, for having to waste the time and effort in getting around. We will reinforce training for our Guest Service staff and ensure that problems like these will not arise in future. I am glad that you appreciate th...

Asia
Reviewed 20 September 2016

I like the stay in Somerset brand service apartment whenever I travel abroad ! Which I can do self-services laundry and brew my own Chinese tea ! Location is near to subway and internal decoration is much better than Somerset Xuhui, which I always use to stay when in Shanghai. The staff is helpful (not sure what is her name),...

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Helpful?
Thank Yan Seong L
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear Yan Seong L, Thank you very much for supporting the Somerset brand globally. I am glad that you have enjoyed your stay here in Somerset Riverview Chengdu. On behalf of our Guest Service team, I would like to thank you for the compliments regarding our staff. It is our duty to assist our residents and provide a warm and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sitting on the banks of the Jinjiang River, Somerset Riverview Chengdu enjoys a prime address in the city of Chengdu. Nature features heavily around Somerset Riverview Chengdu. Whilst meandering water ways with romantic arched bridges make for a pretty cultural picture, local tea houses and bars alike takes on a fantastical modern allure. The 200 serviced residences is furnished with a modern and comfortable living and dining area, broadband Internet access, satellite television access and a fully-equipped kitchen. We offer you a wide range of apartment sizes from studio to three-bedroom apartments tailored to your lifestyle. Our 24-hour on-site security personnel and video intercom system provide you and your family a secure living environment. Somerset Riverview Chengdu is ideal for executive and their families looking for a balanced and enriching lifestyle. Our rooftop garden is the perfect relaxed space for lazy summer barbecue. Unique facilities include fully-equipped gymnasium, sauna rooms and children playground offering extensive leisure and sports choices for you and your family to relax and refresh. Our recreational residents’ programmes like city explorations and networking gatherings enable you to meet people and network within your community. Our helpful and caring staff is always striving to exceed your expectation, showcasing the core value of Somerset’s signature Heartware service, which is our commitment to tailor each residence to your individual needs. ... more   less 

Additional Information about Somerset Riverview Chengdu

Address: No.1 3rd Section of Renmin South Road, Wuhou District, Chengdu 610041, China
Region: China > Sichuan > Chengdu
Price Range: RM294 - RM480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Riverview Chengdu 4*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#3 Family Hotel in Chengdu
#10 Business Hotel in Chengdu
#10 Romantic Hotel in Chengdu
#11 Spa Hotel in Chengdu
#13 Luxury Hotel in Chengdu
#15 Best Value Hotel in Chengdu
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Questions & Answers

Here's what travellers have asked, with answers from Somerset Riverview Chengdu staff and other travellers.
5 questions
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Questions? Get answers from Somerset Riverview Chengdu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make use of the excellent swimming pool on the third floor.”
 of 5 bubbles 866PeterL866, 1 Nov 2016 | Read review
“Higher floors afford better view of the city.”
 of 5 bubbles SYKN, 1 Oct 2016 | Read review
“Rooms with a river view for a nice view.”
 of 5 bubbles Travel715, 21 Sep 2016 | Read review
“Room with a view toward the river is very nice especially in the evening with all the spectacular lights.”
  • Zoom in at Tianfu Square some 15-20 min walk away.
 of 5 bubbles jarim2014, 4 Aug 2016 | Read review
“River View is quieter. Higher Floors e.g. 26-31 have floor launderettes in Room 2.”
 of 5 bubbles Married-to-Chengdu, 27 Apr 2016 | Read review
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