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Somerset Riverview Chengdu

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#20 of 2,639 Hotels in Chengdu
Certificate of Excellence
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Somerset Riverview Chengdu
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169 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Singapore
Reviewed 13 March 2016

Somerset Riverview Chengdu is the perfect place to stay at whether you are in Chengdu for a weekend getaway or a long stay for business and work. It is centrally located and within walking distance from the subway station, hypermarket and eateries. Also, it comes with an excellent array of facilities and amenities. The gym is well-equipped and the indoor...

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Thank Sgkel81
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear gsk2007, Thank you very much for your positive review of Somerset Riverview Chengdu, and we are very happy to hear that you had enjoyed your stay with us! We have shared your commendations with the colleagues you had mentioned - Paul, Jin, Jun and the housekeeping team, and they were so very happy and touched by your kind words!...

Reviewed 5 March 2016 via mobile

It was an amazing stay here! The apartments are huge & spacious, with a kitchen that has about all that you need for some simple cooking, and the apartment has all the facilities to make you feel right at home, while being away on a business trip. Staff were also friendly & helpful. It also has a gorgeous bird's eye...

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1Thank tsz shan C
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear tsz shan C, thank you so very much for your positive feedback! We are very glad to hear that you had enjoyed your stay with us, and we are very thankful that you are recommending our apartments to your family and friends! We very much look forward to seeing you again, and we wish you a very pleasant week...

Aberdeen, United Kingdom
Reviewed 27 February 2016

I have stayed in the Somerset apartments quite frequently recently on business trips where I've had to stay in Chendgu for a week at a time. The room quality is excellent in any of the suites, the Deluxe apartments especially are fantastic and available for less than a standard room at other hotels in Chengdu (for example I've stayed at...

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1Thank Marksmith81
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Marksmith81, Thank you very much for your review of Somerset Riverview Chengdu and sharing your experience and tips with fellow travelers! We are very happy to hear that you had enjoyed your stay with us, and we will continue to improve our services so that all our guests will have a memorable and pleasant stay. Indeed all of our...

Sydney, Australia
Reviewed 30 January 2016

excellent locationin a city with half the population of Australia.Taxi driver had a small problem finding the hotel due to no visable signage on main road entrance.All staff were always most helpful during my stay of 3 nights.to see the pandas in their home breed state.Western food was very good for buffet breakfast. Coffee and light meal shop (naan?)was excellent...

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2Thank whrabbit1
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear whrabbit1, Thank you for your wonderful review of your stay with us, we are very glad that you had enjoyed it very much. We are sorry to hear of the bad money incident, we will raise it to the attention of the convenience store manager, and hopefully they will pay more attention to this issue. We look forward to...

Portland, Oregon
Reviewed 21 January 2016

Situated 2 blocks away from the Xinanamen bus station and on the N-S metro line, the Somerset Riverview is ideally located for our forays into the city center. The hotel reception area is quite difficult to find given that there is only a tiny sign on the bottom floor that will direct you up the elevator to the 3rd floor...

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1Thank Happiestbaby
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Happiestbaby, Thank you very much for your review of your recent stay with us at Somerset Riverview Chengdu. I am glad to hear that the overall experience stay experience with us has been pleasant and enjoyable! However, I am sorry to hear of your experience with our air-conditioning. we have checked and found the air-conditioning to be functioning, but...

Newcastle, Australia
Reviewed 15 December 2015

We stayed here for 3 weeks in Oct-Nov 2015 and found the staff and accommodation were excellent. The location was great; both central to the city and close to the Metro. We were independent travelers in our early 60's with no Chinese language skills. There were 2 staff members on Reception, that were confident in English. Haile and Lorrie were...

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2Thank Martin and Jane... R
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Martin and Jane, thank you very much for your wonderful review of your recent stay with us at Somerset Riverview Chengdu! We are very happy to hear that you had enjoyed your stay with us very much. In particular, we have shared your kind compliments with Haile and Lorrie, and they were so very delighted and appreciative! Thank you...

Reviewed 31 October 2015

Great location by the river bank. Very clean, excellent well kept. Within walking distance to ShuaDou and eating street Jinlin Street. The Soho comes well equipped with amenities that makes it feels like home to all sorts of travellers. Fully equipped with pots and pans, glasses, washing machine, microwave oven etc. Though we did not use it, it really make...

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2Thank hcsaw
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear hcsaw Thank you very much for your review of your recent stay with us at Somerset Riverview Chengdu, and thank you for supporting our Somerset brands in China! We are glad that you had enjoyed your stay and we pride ourselves on providing a home away from home experience for all our guests. We certainly look forward to hosting...

Atlanta, Georgia
Reviewed 15 October 2015

We stayed here off and on for two weeks and felt it was out home away from home. Rooms were large and clean, bed very comfortable, staff helpful, breakfast good. It was nice to have the kitchen available and a washer in the room with washer/dryer available on each floor. The desk staff spoke comfortable English. The location was a...

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1Thank keller5960
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear keller5960 Thank you very much for your review on your recent stay with us at Somerset Riverview Chengdu. We are very glad that you had enjoyed your stay with us, and your positive feedback inspires us to continue and strive towards improving the stay experience for our guests. We hope to see you again, and we look forward to...

Edmonton, Canada
Reviewed 14 October 2015

I work in China, and have to travel through Chengdu over a dozen times a year, and one of my little pleasures of that trip is the Somerset River view Chengdu. Polite and friendly staff, even though the language is sometimes a problem, they are always willing to help. Breakfast comes with the room, and is always good. The room...

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1Thank Dino P
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Dino P, Thank you very much for your positive feedback regarding your recent stay with us at Somerset Riverview Chengdu. We are very happy to hear that you had enjoyed your stay! Indeed in Chengdu, it is always helpful for visitors to have the addresses of the places they are visiting handy as a guide for the taxi drivers....

Shanghai
Reviewed 7 October 2015 via mobile

Best hotel I stayed in chengdu so far. Location is very good and central to various sites. There is a cafe and a little convenience store nearby. Reception and service and staff are very friendly and helpful speaking good English. Room quality was just great, clean, modern, vacuumed carpets in the corridors. Really really nice and relaxing experience after touring...

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1Thank WojtekLukasz
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear WojtekLukasz, Thank you very much for sharing your feedback on your recent stay with us at Somerset Riverview Chengdu! We are very glad to hear that you had enjoyed your stay with us. We will continue to strive and improve our services to our guests, and we certainly hope you will stay with us again should you ever visit...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sitting on the banks of the Jinjiang River, Somerset Riverview Chengdu enjoys a prime address in the city of Chengdu. Nature features heavily around Somerset Riverview Chengdu. Whilst meandering water ways with romantic arched bridges make for a pretty cultural picture, local tea houses and bars alike takes on a fantastical modern allure. The 200 serviced residences is furnished with a modern and comfortable living and dining area, broadband Internet access, satellite television access and a fully-equipped kitchen. We offer you a wide range of apartment sizes from studio to three-bedroom apartments tailored to your lifestyle. Our 24-hour on-site security personnel and video intercom system provide you and your family a secure living environment. Somerset Riverview Chengdu is ideal for executive and their families looking for a balanced and enriching lifestyle. Our rooftop garden is the perfect relaxed space for lazy summer barbecue. Unique facilities include fully-equipped gymnasium, sauna rooms and children playground offering extensive leisure and sports choices for you and your family to relax and refresh. Our recreational residents’ programmes like city explorations and networking gatherings enable you to meet people and network within your community. Our helpful and caring staff is always striving to exceed your expectation, showcasing the core value of Somerset’s signature Heartware service, which is our commitment to tailor each residence to your individual needs. ... more   less 

Additional Information about Somerset Riverview Chengdu

Address: No.1 3rd Section of Renmin South Road, Wuhou District, Chengdu 610041, China
Region: China > Sichuan > Chengdu
Price Range: RM261 - RM461 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Riverview Chengdu 4*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#3 Family Hotel in Chengdu
#10 Business Hotel in Chengdu
#10 Romantic Hotel in Chengdu
#13 Spa Hotel in Chengdu
#13 Best Value Hotel in Chengdu
#19 Luxury Hotel in Chengdu
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Questions & Answers

Here's what travellers have asked, with answers from Somerset Riverview Chengdu staff and other travellers.
5 questions
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Questions? Get answers from Somerset Riverview Chengdu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Make use of the excellent swimming pool on the third floor.”
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“Higher floors afford better view of the city.”
 of 5 bubbles SYKN, 1 Oct 2016 | Read review
“Rooms with a river view for a nice view.”
 of 5 bubbles Travel715, 21 Sep 2016 | Read review
“Room with a view toward the river is very nice especially in the evening with all the spectacular lights.”
  • Zoom in at Tianfu Square some 15-20 min walk away.
 of 5 bubbles jarim2014, 4 Aug 2016 | Read review
5 of 5