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Not much I can say as the hotel room presentation and the complete room service was exceptional. No other hotel compares.
Small issue with the washing machine, rang and it was replaced straight away.
Close to everything, even the airport shuttle bus was 5 minute...More
Thank Bruce R
Response from Icyna, Manager at Fraser Suites ChengduResponded 2 days ago
Dear Bruce R,
Thank you so much for your review on a exceptional experience you have had. We are so happy that we may deliver the impressed stay experience for you. We all are looking forward to getting you back to us and serving you...More
Excellent location in the middle of town with a high end mall connected to the hotel with a nice choice of restaurants. Other malls nearby and also street shops to get snacks or drinks. We had a 2 bedroom suite and the kitchen and washing...More
Response from Danny L, General Manager at Fraser Suites ChengduResponded 31 July 2017
Thank you for this wonderful review. We are so happy you had a great stay experience and enjoyed our facilities and breakfast. We look forward to your return visit.
Stayed in this hotel for 3 nights on a quick weekend trip. Our airplane arrived very early into CTU, so we decided to go to the hotel early. We were charged an extra early check-in fee (approx. $60 USD), but found it to be worth...More
Response from Icyna, General Manager at Fraser Suites ChengduResponded 8 February 2018
Thank you so much for taking the time to write about your stay experience here at Fraser Suites Chengdu. we are so happy you are enjoying yourselves with our service, facilities breakfast and location. Thanks for your vote of confidence and we look...More
Always had good experiences at the Fraser Suites Chengdu, and it's my #1 go-to when I stay in the city. Conveniently located 5 minutes walk from the last stop of the Airport->City bus service (RMB10 only!) it's easy to get to and from the airport....More
Thank Miles S
Response from Icyna, General Manager at Fraser Suites ChengduResponded 5 February 2018
Dear Miles S,
Thank you so much for taking the time to let us know of your stay experience. We are so happy you has a great stay and satisfied with our rooms , services, amenities , Wi-Fi and food . Thanks also for your...More
Stayed a total of six nights with a three night gap in the middle while touring Sichuan bush when Fraser kindly stored our bags.
Front of house staff efficient, friendly and went out of their way to assist with anything needed and this attitude was...More
Response from Icyna, General Manager at Fraser Suites ChengduResponded 26 January 2018
Thank you so much for taking time writing down the review on your stay experience in Fraser Suites Chengdu. We all are so happy you really had a wonderful time here like you mentioned that we create " home away from home "...More
I went in September 2017. My flight was at 6pm. So was able to get an extension of 2 hours. I think all subjected to availability. However till 8pm I think you might have to solicit with the front desk staff.
the airport bus shuttle stop is the other end of the street from the hotel. The hotel staff is very helpful in finding transport. When no taxi is available, a staff booked a ride from Uber that I reimbursed him in cash.