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Fraser Suites Chengdu

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Fraser Suites Chengdu
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446 Reviews from our TripAdvisor Community

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Showing 373: English reviews
Melbourne, Australia
Reviewed 27 May 2016

I've stayed in quite a few hotels in many parts of the world including China and this would be one of the best! The service from staff was superb and is better than some of the top hotels.... The suite is clean, comfortable and all amenities provided (except some milk). The bed and pillows are very comfortable and there are...

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Thank marketingguru2015
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear marketingguru2015, Thank you so much for this fantastic review. Your comments certainly made our day and cannot thank you enough for your comments and for letting readers on TripAdvisor know of your wonderful stay experience here at Fraser Suites Chengdu. Our location and facilities do make us the choice of stay in Chengdu, from our comfortable beds and pillows,...

cambridge ma
Reviewed 26 May 2016

Luxury property in every possible way: wonderful apartments, excellent food, perfect location for shopping, transportation, groceries and restaurants. All of these superlatives apply to Fraser Suites, but the best attribute is the incredible staff. From management to the front desk to housekeeping and drivers, everyone went out of their way.....and MORE...to make our stay of 17 nights as enjoyable as...

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Thank ionsourcery
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear ionsourcery, Thank you so much for taking the time and effort to write this review on your recent stay at Fraser Suites Chengdu. We are ever so grateful for this and for giving you a wonderful stay experience. We too look forward to your return visit soon. Sincerely, Danny Lingham General Manager

Reviewed 24 May 2016

I emailed ahead asking if they could put some roses in the room as it was our 4 year anniversary, not only did they put roses in the room, they made a loveheart on the floor and bed out of real rose petals. The bath and shower were sprinkled with them and they had done a beautiful hand drawn card...

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Thank Ryan P
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Ryan P, Congratulations of your four-year anniversary and we are so happy to be a part of your celebration here at Fraser Suites Chengdu and for giving you and your wife an experience to remember. Thank you so much for your review as well. We look forward to your return visit soon and perhaps celebrate your 5th year anniversary...

Australia
Reviewed 22 May 2016

Only my second time in Chengdu: this spacious and affordable place was a great safe place to start my meetings from. Great staff, spacious rooms. Nothing super fancy but just great for travelling business people.

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Thank Pinocity
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Pinocity, Thank you so much for this review on your stay at Fraser Suites Chengdu. It's true that the experience of being in a foreign city to do business may be stressful, however, at all our Fraser Properties worldwide, we strive to ensure that your stay, no matter for business or pleasure, will be comfortable, safe and affordable. Thanks...

Hong Kong, China
Reviewed 18 May 2016

Always good staying with Fraser while business travelling, as you know exactly what you are getting or more, just like this time I got a free room upgrade! Room are clean and nice, good internet connection, and good size working desk. Breakfast with good selection of foods and drinks. Staffs are nice and speaking good English even if you can't...

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Thank Chefboy-HK
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Chefboy-HK, Thanks you so much for your wonderful review and for your continued loyalty. We truly appreciate your time and effort in writing your comments. We do hope to have you back with us in the near future. Sincerely, Danny Lingham General Manager

Reviewed 17 May 2016 via mobile

Spacious room with a dining table sofa and kitchen. This would suit a couple if there were in Chengdu for some time. It looked like I was the only western traveller staying that night but all the staff spoke great English. Breakfast was good and had plenty of western style food I almost got a transfer arranged by the hotel....

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Thank Lndn4ever
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Lndn4ever, Thank you so much for your review on Fraser Suites Chengdu. Funny that you felt you were the only westerner staying that night as we do have over a hundred of them staying on long term basis. Glad you enjoyed your stay. As for taxi and hotel Limo, our rates are similar to what is charged by all...

Chengdu, China
Reviewed 8 May 2016 via mobile

A little pricey but the service is worth it...hands up to the fast and reliable internet..;) Their VPN works fantastic especially when connecting to international social media sites outside China..;) The receptionists are very courteous and helpful.. The rooms are cozy and very comfortable.. Plus....Bathrooms have cool TVs..;)

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Thank MedzJ13
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear MedzJ13, Thank you so much for this wonderful review. we are just so happy to have given you a memorable stay experience. We hope to have you back with us again soon. Danny Lingham General Manager

Reviewed 28 April 2016 via mobile

Fabulous hotel! We stayed here for 2 weeks in a deluxe 2 bedroom apartment on the 25th floor. Incredible views, spacious, plenty of storage and super clean! The room had everything you'd expect in a self contained apartment (plus more!) Room was serviced daily, we had access to a beautiful indoor pool, great gym, outdoor terrace area and a kids...

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Thank JosieLW
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear JosieLW, What a fabulous review of Fraser Suites Chengdu. Thank you so much for taking the time to write this. We are so happy you had a great time here in Chengdu. I just can’t help smiling as I read your comments. Our people are what make Fraser Suites Chengdu so special. Thanks again for this wonderful review and...

Pokolbin, Australia
Reviewed 28 April 2016

We checked in to Fraser Suites after a 7 hour delayed flight from Guilin. What a welcome relief. Whilst we had our tour guide from China Odyssey tours with us to look after the check in process the ladies at the front counter could speak English very well. Our 2 bedroom apartment was HUGE. We booked here so we could...

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Thank bec168
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear bec168, Thank you so much for your wonderful review of Fraser Suites Chengdu. It’s a pity you only had a night here in the city of Pandas. However, we are so happy to have given you a wonderful stay experience. We do hope to have you back with us and hopefully, it will be a longer stay. Thanks again....

San Diego
Reviewed 27 April 2016

This hotel is excellent! great location, beautiful decor, super clean rooms and amazing customer service. On top of that, you can access social media in the West! Facebook, Instagram and all... in the country that is all blocked that is simply the best! Love, love love it!

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Thank SheenaGao
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear SheenaGao, What a wonderful review! Thank you so much for taking the time to write this. We are so happy to have given you a great experience. We hope to welcome you back soon. Sincerely, Danny Liingham General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Strategically located between the Central Business District and Tian Fu Square, Fraser Suites Chengdu couldn’t be better placed for executives and family members. This mixed office, retail and serviced residence development includes a high-end shopping mall and offices too – everything a business or leisure traveler could need, right on their doorstep.Hospitality and guest services at Frasers Suites Chengdu are second to none, with a 24-hour concierge and personalized daily housekeeping. Step outside this striking property, created by award-winning international architects, and you are only moments from world-class department stores and key commercial buildings. From the transport hub located close to Fraser Suites Chengdu, it’s easy to explore Sichuan Province and surrounding regions.An iconic landmark building with two floors dedicated to health and wellness, Fraser Suites Chengdu features 360 Gold-Standard residences that combine comfort, style and technology with full facilities in a standout location.With a range of room sizes and configurations, each exquisitely appointed apartment offers panoramic views, an ergonomic workspace, and sophisticated, yet understated interiors by acclaimed Hong Kong designer Steven Leung.Key business and shopping destinations are only moments from the property. And as ever, the Fraser Difference: renowned personalized service and facilities to complement your every lifestyle need, will further enhance your stay.With great emphasis on health and wellness, Fraser Suites Chengdu provides a comprehensive range of facilities within the property. Complementing the indoor pool, fully equipped gym, hot and cold tubs, as well as steam and sauna rooms, there’s a dining café, billiard room, children’s playroom, The Retreat, and a Business Centre with function rooms. ... more   less 

Additional Information about Fraser Suites Chengdu

Address: No.111 Zhihui Street, Jinjiang District, Chengdu 610000, China
Region: China > Sichuan > Chengdu
Price Range: RM390 - RM758 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fraser Suites Chengdu 4.5*
Number of rooms: 360
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Questions & Answers

Here's what travellers have asked, with answers from Fraser Suites Chengdu staff and other travellers.
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Questions? Get answers from Fraser Suites Chengdu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up, the better”
 of 5 bubbles hst20162016, 28 Dec 2016 | Read review
“We stayed on the 16th floor and the view was quite good. No affected by traffic noise.”
 of 5 bubbles dwhl2015, 27 Nov 2016 | Read review
“do not order any service after office hour”
 of 5 bubbles 582tingtingx, 18 Nov 2016 | Read review
“I think they are probably all great!”
 of 5 bubbles Happyhappyboots, 24 Oct 2016 | Read review
“We were facing the Starbucks which was fine. Don't know the other side views.”
 of 5 bubbles howardxp1, 18 Jun 2016 | Read review
5 of 5