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28/01/2018 29/01/2018
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    Shangri-La Hotel Chengdu

    No.9 Binjiang East Road, Jinjiang District, Chengdu 610021, China
    Hotel website
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    28/01/2018 29/01/2018
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    Traveller (634)
    Room & Suite (118)
    Dining (61)
    • Excellent63%
    • Very good31%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (40 reviews)
    “cafe z” (39 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    5.0 Star Hotel
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,185)
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    1 - 5 of 704 reviews

    Reviewed 2 days ago

    It's my first visit to this hotel, right at the heart of the Jinjiang River and the Pub street is just minutes across the other side of teh river. The Lan Kwai Fong Chengdu is just down stairs round the corner as you step out...More

    Thank Leung L
    Response from Thomas G, General Manager at Shangri-La Hotel ChengduResponded yesterday

    Dear Leung L, thank you for your choosing Shangri-La Hotel, Chengdu and giving us the feedback. We are delighted to hear that you enjoyed the overall stay with us and especially impressed by hotel’s accessible location. We look forward to welcoming you back soon.

    Reviewed 6 days ago via mobile

    Excellent services specially by George Hu. Enjoy every time I stay at Shangri-La. Food is excellent at cafe Z. The staff is friendly and the check in and out process is very efficient. I highly recommend to have a stay in this hotel.More

    Review collected in partnership with 单个酒店
    Thank maftab007
    Response from Dexter-Cheng, General Manager at Shangri-La Hotel ChengduResponded 3 days ago

    Dear maftab007, thank you for your feedback and giving us the FULL score. We are delighted to hear that you had a pleasant stay with us, and especially impressed by the service delivered from our colleague George Hu, who was able to make you more...More

    Reviewed 3 weeks ago

    First time in Chengdu, the Shangri-la being an obvious choice continues to shine, had to be in Mianyang for two days prior and therefore this property is definitely a breath of fresh air, everything is super, the lobby bar is great with really attentive and...More

    Thank anaHongKong2017
    Response from Dexter-Cheng, General Manager at Shangri-La Hotel ChengduResponded 3 weeks ago

    Dear anaHongKong2017, thank you for your feedback and giving us a FULL rating. I am delighted to hear that you had a great stay with us, and our colleagues in lobby lounge went the extra mile to make your stay more memorable. I will personally...More

    Reviewed 3 weeks ago via mobile

    What a great hotel. The staff will take care of everything you might need. The executive lounge was perfect. Yvonne was very pleasant and professional. I highly recommend looking at the view from the lounge. The food at Cafe Z and the executive lounge was...More

    Review collected in partnership with 单个酒店
    Thank thurmond2017
    Response from Dexter-Cheng, General Manager at Shangri-La Hotel ChengduResponded 3 weeks ago

    Dear thurmond2017, thank you for your feedback and giving us the FULL score. We are delighted to know that you had a wonderful stay in our signature Horizon Club room and is delighted by our team personalised service. I will certainly share your comments with...More

    Reviewed 9 December 2017 via mobile

    I was suffering with flu on arrival at hotel. I did not have any medicine with me. I asked hotel staff to help and they really were very responsive. Specially Mr Tom has gone out of the way and bought me medicine and herbal tea...More

    Thank Rajesh M
    Response from Dexter-Cheng, General Manager at Shangri-La Hotel ChengduResponded 4 weeks ago

    Dear Rajesh M, thank you for your feedback and giving us the FULL score. We are proud that you have acknowledged our friendly and helpful colleague Tom and will certainly share your comments with him here. We at Shangri-la Hotel, Chengdu look forward to welcoming...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Price range
    • US$154 - US$199 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Chengdu
    • #2 Romantic Hotel in Chengdu
    • #2 Family Hotel in Chengdu
    • #7 Spa Hotel in Chengdu
    • #8 Luxury Hotel in Chengdu
    • #45 Best Value Hotel in Chengdu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 593
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Expedia, Travelocity, Priceline, Orbitz, Hotwire, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Shangri-La Hotel Chengdu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Sichuan >
    • Chengdu
    • Also Known As
    • Shangri La Hotel Chengdu ,
    • Shangri La Chengdu
    Add Photo Photos
    Traveller (634)
    Room & Suite (118)
    Dining (61)
    Pool & Beach (6)
    Hotel & Grounds (491)
    Bathroom (23)
    Business Centre & Event Rooms (9)
    Family and Play Areas (1)
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    Nearby Restaurants
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    Ask a question
    Questions & Answers
    Kate T
    21 September 2016|
    AnswerShow all 10 answers
    Response from Ingarfield | Reviewed this property |
    Yes indeed they do.
    Room Tips
    "Corner rooms enable views on both sides of the river."
    Read review
    "River view rooms were nice"
    Read review
    "I think rooms on the river side are also quieter."
    Read review
    "Ask for quiet room and away from elevator any floor level is fine unless you want higher floor for city view..."
    Read review
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