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Sheraton Wenzhou Hotel

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#4 of 347 Hotels in Wenzhou
Certificate of Excellence
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Sheraton Wenzhou Hotel
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131 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Taipei, Taiwan
Reviewed 22 November 2016

Good loction, spacious room, large bed and good amenities. . For a local hotel, it's a good one. However, for an internaitonal 5 star hotel, it could be better. For example, cleanness of the room, quality of breakfast, and especially services. They should keep up with the standard of Sheraton elsewhere.

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Helpful?
Thank liucy752
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Dear Guest, Thank you for sharing with us your comments on your recent stay in our hotel.We will improve from all aspects of staff training and our overall service levels. Please be reassured that ongoing improvements are being carried out to better serve our guests. We are looking forward to welcoming you back in the future. ——Sheraton Wenzhou Hotel

Sydney, Australia
Reviewed 15 November 2016 via mobile

Only stayed for one night. Location is very central in Wenzhou. It took about 40 mins to get from the airport to the hotel in the evening. Reception and lobby area is pleasant with a lobby bar in the center and restaurant to one side. Italian restaurant on the top floor was closed for renovations so we ate in the...

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Helpful?
Thank Barry L
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Thank you for your feedback, we truly appreciate it. We are looking forward to welcoming you back in the very near future. –Sheraton Wenzhou Hotel

DENVER
Reviewed 7 November 2016

Staff is very good and very helpful. Casey is very receptive to talking about anything if you need help and does a fine job. Rooms are ok but not great and the breakfast is Ok but used to be much better. Fitness Center they say is going to be updated but it's been a long time now and I stay...

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Helpful?
Thank jongoodman
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Thank you for your feedback, we truly appreciate it. The problem you mentioned about the Fitness Center has been brought to the attention of related departments. Please be reassured that ongoing improvements are being carried out to better serve our guests. We are looking forward to welcoming you back in the very near future. –Sheraton Wenzhou Hotel

Antwerp, Belgium
Reviewed 2 November 2016 via mobile

First time I stay at Sheraton Wenzhou. Before I stay at another hotel but people told me (locals) it was better here. Well.. I don't know! It's a hotel with an old modern interior, for me totally done. Rooms are spacious and you have a big bed. Seperate bathroom with seperate bath and shower, looking out on the bed. All...

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Helpful?
Thank Mike-Wildemeersh
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Dear Guest, Thank you for sharing with us your comments on your recent stay in our hotel. We regret to hear that your stay was not fully satisfied. The problem you mentioned has been brought to the attention of related departments. We will improve from all aspects of staff training and our overall service levels. Please be reassured that ongoing...

Belfort, France
Reviewed 20 October 2016 via mobile

Price is pretty expensive but the choice and quality of the sea food proposed by the buffet restaurant is really good and at high level. Service is ok. Rooms are clean and pretty large, well equipped, in line with Sheraton standard in China.

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Helpful?
Thank Baliren80
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Thank you for your feedback, we truly appreciate it. We are looking forward to welcoming you back in the very near future. –Sheraton Wenzhou Hotel

Shanghai, China
Reviewed 17 October 2016 via mobile

Had a great experience!! 😃 the room was beautiful! The hotel had a great location and lots of nearby shopping and food! The front desk was very helpful and gave me lots of different places of recommendation to go visit! Only down side was the pool was closed for maintenance. A little annoying as I was hoping to go for...

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Helpful?
Thank luwiti
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Thank you for your feedback, we truly appreciate it. We are looking forward to welcoming you back in the very near future. –Sheraton Wenzhou Hotel

Lake Geneva, Wisconsin
Reviewed 9 September 2016 via mobile

Very nice hotel and lives up to expectations when staying at a Sheraton. The rooms are clean, comfortable bed and large bathroom. Water pressure in the shower was a bit low which is my only issue. The bar/lounge area is very nice and relaxing. Good specials throughout the week. Breakfast was very good. Excellent service, good food and nice selection....

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Helpful?
Thank LGBobO
carol c, Marcom Manager at Sheraton Wenzhou Hotel, responded to this review

Thank you for your feedback, we truly appreciate it. We are looking forward to welcoming you back in the very near future. –Sheraton Wenzhou Hotel

Montreal, Canada
Reviewed 23 August 2016 via mobile

Too bad this hotel is really not meant to be for foreigners...its a shame it holds the sheraton name contrary to all other hotels, They are really really not helpful nor friendly to foreigners from reception to club lounge managers.i tried to change canadian money they looked at me like if it was monopoly i tried talking to the so...

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Helpful?
Thank karenaspex
San Francisco, California
Reviewed 13 August 2016

Beyond the room being in good shape and everything working, a good test of a hotel is if the gym and pool are in good shape and everything working. In this case the pool is very good.. good jacuzzi, good lap pool, nicely located. The machines in gym work, though the touch screens on bikes/treadmills/etc hardly work. Overall, we really...

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Helpful?
Thank GermaineRobin
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Thank you for staying with us and we really appreciate your kind comments. The problem you mentioned has been brought to the attention of related departments. We will improve from all aspects of staff training and our overall service levels. Please be reassured that ongoing improvements are being carried out to better serve our guests.We are looking forward to welcoming...

Madrid, Spain
Reviewed 25 July 2016 via mobile

I've been sleeping in this hotel since it started few years ago, and it is getting older quickly, as other Sheraton hotels in China. The buffet breakfast has no fresh orange juice.. fake one. I think in a 5 star hotel this is a must. Only if you ask for it to a waiter, maybe you get a small glass...

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Helpful?
Thank Carlos C
carol c, Manager at Sheraton Wenzhou Hotel, responded to this review

Dear Guest, Thank you for feedback and we apologize sincerely for your unpleasant experience. The problem you mentioned has been brought to the attention of related departments. We will enhance our staff training. Please be reassured that ongoing improvements are being carried out to better serve our guests. Could you please drop us your email address through gsm.wenzhou@sheraton.com. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located in the city center, in close proximity to the Government Administration Center and the central business district. Just a five-minute walk from our door you'll find a picturesque park and luxury shopping malls. Plus, Wenzhou Longwan International Airport (WNZ) is only a 30-minute drive away. Private car parking is also available at the hotel. Retreat to our 303 guest rooms including 76 suites, each created for a relaxing stay, with a well-appointed bathroom, our famous Sheraton Sweet Sleeper(R) Bed,42-inch LCD TV and wireless High Speed Internet Access.Hotel features an indoor pool,fitness center and a fully-service Shine for Sheraton spa. Host a dinner for family and friends in one of our three restaurants, including FEAST, our all-day dining option, Chinese restaurant YUE, features the authentic taste of traditional Cantonese and local cuisine, while our 25th floor Bene & Bar boasts the very best Italian food. ... more   less 

Additional Information about Sheraton Wenzhou Hotel

Address: No.292 Chezhan Avenue, Wenzhou 325000, China
Region: China > Zhejiang > Wenzhou
Price Range: RM460 - RM598 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Wenzhou Hotel 5*
Number of rooms: 303
Reservation Options:
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Hotel Style:
#3 Business Hotel in Wenzhou
#4 Luxury Hotel in Wenzhou
#6 Best Value Hotel in Wenzhou
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Questions & Answers

Questions? Get answers from Sheraton Wenzhou Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take rooms overlooking the main road”
 of 5 bubbles Virtual_Vaibhav, 18 Mar 2016 | Read review
“go for the suites if you need to have meeting there”
  • bathroom in bedroom
  • bedroom
  • desk
  • entrance desk area
  • Half bathroom in living quarters
  • living room
 of 5 bubbles F6548TNjohna, 3 Nov 2015 | Read review
“The suites are spacious and located in the corners, generally these rooms are more quiet.”
  • Bathtub & Shower booth.
  • Room work table and TV.
  • Sweet Sleeper Bed.
  • Wardrobe/closet.
  • Living room TV.
  • Washbasins.
  • Living room lounge settee.
  • Fire safety floor plan.
 of 5 bubbles GarckyZ, 12 May 2015 | Read review
“ask for higher floors for better view”
 of 5 bubbles rosanel448, 24 Apr 2015 | Read review
“Ask for smoke free room”
 of 5 bubbles 275harshadd, 4 Nov 2014 | Read review
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