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The overall impression when you arrive to NH Cali Royal is great. However the room I got was very run down and felt like it was not taken care of for a very long time. Beds were rock hard and the A/C made a terrible...More
We visited CALI and stayed at the NH CALI ROYAL. The staff is very friendly, breakfast options were very good but the hotel is somewhat run down. We checked in at about 10 pm and our room did not have any towels: we got towels...More
First visit to Colombia and I must say I am impressed. The Royal from the reception through to to restaurant staff are very welcoming and so helpful. We chose to eat in the restaurant, outside by the pool, because we felt safe, the food was...More
Thank Gary P
Response from Alejandro O, Director General at NH Cali RoyalResponded 4 weeks ago
I feel very proud reading your review, as we all aim to offer outstanding stays to all our guests. I will personally share your comments with all the staff, particularly to the restaurant waiters, and the front desk guys. I’m glad you enjoyed...More
The Hotel is a bit off the beaten path but is an excellent property at a bargain price. Our room was large with separate seating area and desk and a plentiful buffet breakfast was included (amazing fresh fruits). The pool and hot tub were inviting...More
Thank David A P
Response from Alejandro O, Director General at NH Cali RoyalResponded 5 May 2017
I do not want to miss the opportunity for thanking you for sharing with us, and other guests, your experience at the Hotel. I´d also want to apologize for the inconvenience with the water temperature and pressure, unfortunately we suffered an incident with...More
Had my $150 Rayban sunglasses stolen from the hotel room night table. Hotel management wouldn't help.
If you stay at this hotel, do not leave any valuables in the room. Unlike Hilton hotels, the hotel management simply said they could not do anything to help.
1 Thank jlgonzalez0001
Response from Alejandro O, Director General at NH Cali RoyalResponded 3 May 2017
Dear Mr. Gonzalez,
Thank you for taking the time posting this review. We are sorry we couldn’t find your lost glasses. I apologize for the inconvenient and the impression of the hotel given to you.
US$73 - US$130 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Romantic Hotel in Cali
#2 Family Hotel in Cali
#3 Spa Hotel in Cali
#5 Luxury Hotel in Cali
#5 Business Hotel in Cali
Non-Smoking Rooms ,
Number of rooms
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Response from Alejandro O | Property representative |
Buenas tardes estimado cliente,
Muchas gracias por comunicarse con nosotros, para nosotros un verdadero placer contar con sus solicitudes y esperamos tener la oportunidad de ser anfitrión de sus viajes a nuestra... More
Buenas tardes estimado cliente,
Muchas gracias por comunicarse con nosotros, para nosotros un verdadero placer contar con sus solicitudes y esperamos tener la oportunidad de ser anfitrión de sus viajes a nuestra ciudad.
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"A lower floor might have better water pressure and hot water"