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Hotel Casa de las Palmas

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1 room 2 adults 0 children
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Hotel Casa de las Palmas
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112 Reviews from our TripAdvisor Community

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Showing 50: English reviews
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Reviewed 2 weeks ago

I was supposed to fly at 1030 in the night so I paid to stay here for the day its so relaxing and the staff are so kind I decided to rebook my flight 6 days later so I could have a break from the noise and constant party scene this hotel has everything you need and is close to...

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Thank Josh B
Knaresborough, United Kingdom
Reviewed 22 March 2017 via mobile

The hotel it's self is quite beautiful and the rooms more than acceptable but and it's a big but,the owners daughter ? Was sat at a table in the court yard as there was no body at the reception desk reluctantly got up and without conversation walked past us and into the office behind the reception desk,with no acknowledgment. Only...

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Thank dc24valve
Reviewed 22 March 2017 via mobile

We found the foyer to be beautiful and our room was lovely, however what completely let this place down was the attitude of the staff and that includes the owner/ manageress. We were not made to feel welcome at all and in fact we felt we were at the very least an inconvenience. We are relieved to say that this...

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Thank brenda d
Boulder, Colorado
Reviewed 16 January 2017

We ended up here after a bad AirBnB experience. Breakfast was just OK. Hotels often provide water and since the fridge had water in it we "assumed" that this was complimentary. Upon check out, we had the bad surprise that we had to pay for all the water we had consumed. The staff said, didn't you read the booklet in...

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1Thank Jeannie G
Tarbes, France
Reviewed 2 June 2016

The hotel is located in the colonial zone of Cartagena. It is an excellent place if you want to visit the main turistic zones of this city without the stress and the dangers of the city centre. The rooms are quite big and nicely decorated. You have both a ventilator or air-conditioning which provide the room with fresh air. You...

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Thank oscarlechat
Greater London, United Kingdom
Reviewed 31 May 2016 via mobile

The AC leaked onto our bags and ruined our belongings. When we tried to explain to the lady in charge (albeit in English but pointing to the AC unit and showing our wet bags), she claimed to not understand. She didn't come to see the room herself - she sent another member of staff, who fully understood what had happened....

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2Thank ex123981
Minneapolis, Minnesota
Reviewed 26 May 2016 via mobile

I was reluctant to try this hotel after reading some rather harsh reviews, however, I was glad I did! This place is so beautiful, I thought I was in Tuscany with the atrium, fountains, and al fresco tables. I was so comfortable that it was hard for me to leave! After staying on La Calle Media Luna my first night...

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1Thank ShannonMarie0385
London, United Kingdom
Reviewed 29 January 2016 via mobile

The hotel lobby area is welcoming and with various areas to cool off or just lounge in the hammocks. Location from the central old town is about 20 mins walk. Good breakfast with fruits, cereals and choice of eggs. Friendly staff and some were English speakers. Disappointed as asked for a room on the second floor and the owner said...

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2Thank Awolers
Freeport, Illinois
Reviewed 14 January 2016

WE stayed here for two nights and while the room was cool and the the location was good, no one at the hotel spoke English. One morning we went for coffee at 8 am and they would not make us coffee because all the other guests had already eaten and left. Water in the shower was always cold. The interior...

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1Thank ebenezer15
Sao Paulo, SP
Reviewed 26 December 2015 via mobile

I was there with husband and toddler for a week and loved it. My daughter couldn't wait to go back to the hotel and see the turtles at the end of the day. Staff is friendly, ones more than others. Ask them for information on the night tour bus. Breakfast is not great but satisfactory; never had a plate added...

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3Thank CABR123

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Amenities

Highlights
  • Pool
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Palms Hotel House has eleven (11) comfortable rooms equipped with their respective services: air conditioning / fan, your national and international direct dialing, mini bar, room safe, television with remote control, satellite TV, private bathroom, hair dryer, emergency lighting, room service, laundry and wireless internet (Wi Fi)4 Single Rooms5 double roomsA Standard for 3 or four peopleSuiteIn the guest room:Internet WIFI.Cable TV.Air Conditioning.Mini-bar.Hair dryer.Spacious social areas, and covered terraces, a beautiful gazebo where you can see the whole ancient city, the tourist wharf, important monuments like the Castle of San Felipe and Cerro de la Popa.Swimming pool (Adults and Children),Games Company, Dance classes, singing and painting, booked in advance.Central area where you will find (hammocks, rocking chairs, sofa and tranquilityBar Restaurant Casa de las Palmas, Traditional customary international food, Typical food cartagenera, Bar-Restaurant Aguita WELL, Terrace bar,Terraces reserved in advance for better service.There Are no translations available.-Location: 3pm - 1pm output-Breakfast varied 7-9-Rooms with air, fan, safe, private bathroom, tv, cable, telephone, wifi, minibar."Salon de lecture.-Viewpoint-Pisin-Massage - Spa-Restaurant - Bar national and international-Sale of tours-Events ... more   less 

Additional Information about Hotel Casa de las Palmas

Address: Carrera 10C, 25 51 | Getsemani, Calle de Las Palmas, Cartagena, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: RM302 - RM420 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa de las Palmas 3*
Number of rooms: 11
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa de las Palmas staff and other travellers.
3 questions
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Questions? Get answers from Hotel Casa de las Palmas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are in a room near the breakfast area, you may be aware that it is time to eat.”
HawkeyePilgrim, 22 Mar 2015 | Read review
“I would ask for a room on the second floor. It's where I stayed and loved it.”
E9933BVtonym, 7 Feb 2015 | Read review
“Avoid room that is next to kitchen and reception desk on first floor”
603tanyam, 9 Jan 2015 | Read review
“The hotel is a two story building with no elevator.”
fdortch, 7 Jan 2015 | Read review
“For those who sleep late best to get a room away from the breakfast area on the ground floor.”
LisandroVoyager, 26 Sep 2014 | Read review
5 of 5