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Holiday Inn Cartagena Morros

738 reviews
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Traveller (410)
Room & Suite (105)
Pool & Beach (61)
Overview
  • Excellent52%
  • Very good36%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“breakfast buffet”(15 reviews)
“blue restaurant”(2 reviews)
“old city”(34 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3.5 Star Hotel
All hotel details
Offers from Holiday Inn Cartagena Morros
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Rooms
4 Feb5 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (738)Write a Review
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All reviewsbreakfast buffetblue restaurantold citydirect access to the beachwalled cityroom service was goodclose to the airportnice pooltaxi rideminutes from the airportbusiness trippool areacoconut lemonadestayed for one nightother hotelsdrug storehotel restaurant
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1 - 5 of 180 reviews
Reviewed 2 weeks ago via mobile

Very disappointed overall, especially with the standard of food served by the kitchen and the staff in general. Waiters were inattentive and the room service atrocious! We ordered two meals and only one arrived. The staff then brought the other meal 30 minutes later but...More

Thank DavidGoddard91
Hotel's Favourite
Reviewed 27 October 2017

The hotel although not in the "historic district " is ideally located just blocks away from the beach that is hard to believe is part of the "Caribbean Sea" as is not what you've expect when you think Caribbean. With this being said you'll better...More

2  Thank VictoriaD2
Response from Ketty Paola C, Front Desk Assistant at Holiday Inn Cartagena MorrosResponded 28 October 2017

Dear VictoriaD2, First of all, we hope that when you receive this message you are well and that the return to your destination city has ended in the best way. Thank you for taking the time to tell us about your experience at Holiday Inn...More

Reviewed 5 weeks ago

This hotel staff, facilities, and amenities were all outstanding. I highly recommend this hotel if your plans are to stay at the hotel and enjoy the quite beach and not really explore Cartagena. The view from our room and balcony were super amazing. The challenge...More

Thank Paul Y
Response from Ketty Paola C, Front Desk Assistant. at Holiday Inn Cartagena MorrosResponded 4 weeks ago

Dear Paul Y, Thank you for taking the time to tell us about your experience at Holiday Inn CARTAGENA MORROS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve...More

Reviewed 4 December 2017 via mobile

The service was perfect. Always I found a positive answer to my requirements, at front desk, at restaurant, at swim pool, etc. Room had a great view as they promised during reservation. Also they have excellent recommendations for any plan in thecityMore

1  Thank Oscar Z
Response from Ketty Paola C, Front Desk Assistant. at Holiday Inn Cartagena MorrosResponded 6 December 2017

Dear Oscar Z, On behalf of all the staff of the hotel, thank you very much for your comment, we are pleased to receive your opinions about the wonderful experience during your stay in our Hotel. In our Hotel, we take responsibility with the service,...More

Reviewed 14 November 2017

Located at 3 minutes from the airport (it takes around 15 minutes the way back to the airport due to the traffic) the taxi cost around $5 to $7USD, is not in the old city. The property still looks like new, is well maintained, CLEAN...More

Thank FerTannus
Response from Ketty Paola C, Asistente de Recepción at Holiday Inn Cartagena MorrosResponded 17 November 2017

Dear FerTannus, First of all, we hope that when you receive this message you are well and that the return to your destination city has ended in the best way. On behalf of all the staff of the hotel, thank you very much for your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$88 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cartagena
#9 On the Beach Hotel in Cartagena
#24 Romantic Hotel in Cartagena
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cartagena
#9 On the Beach Hotel in Cartagena
#24 Romantic Hotel in Cartagena
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (410)
Room & Suite (105)
Pool & Beach (61)
Dining (30)
Hotel & Grounds (298)
Family and Play Areas (7)
Bathroom (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Alvaro P
25 March 2017|
Answer
Response from judithmerlano | Property representative |
Dear Alvaro P, Thank you for your interest in our property. Breakfast is served Monday to Saturday from 6am to 10am, Sundays and holidays from 6am to 11am. Should you need any additional assistance, please let me... More
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Google Translation
Mónica M
27 February 2017|
Answer
Response from judithmerlano | Property representative |
Dear Monica, Thank you for selecting the Holiday Inn Cartagena Morros for your next visit to Cartagena de Indias. The weather in April is combined, sunny days and some showers during the afternoon. I am sure you will enjoy... More
0
Votes
Google Translation
Room Tips
"Ask the front desk they will probably give you a great room!"
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"Higher floors are the quiets, go early for included breakfast to the rooftop"
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"ask for a beach view. The rest is rubbish!!"
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"Request one without a see-through glass shower wall."
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