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Occidental Cartagena

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#43 of 149 Hotels in Cartagena
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Occidental Cartagena
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1,169 Reviews from our TripAdvisor Community

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Showing 330: English reviews
Stoney Creek, Ontario
Reviewed 17 February 2017

Enjoyed Occidental Grand Cartagena Resort with spectacular views of the Caribbean Sea,lovely grounds, gardens, and enjoyable pools. Daily Trade Winds breezes make the heat of South America comfortable. The warm Caribbean Sea was wonderful. Food selections and presentations were superb with elegant presentations. Thank you to all wonderful staff for giving their best efforts always at this. beautiful resort with...

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Thank Lucia M
Reviewed 14 February 2017

From the accomodations, to the food, we were treated as family. It was quite the experience, mingling with Venezuelans, Columbians, and other travellers from Canada, US and Europe! Highly recommended.

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Thank Barbara M
Niagara Falls, Canada
Reviewed 12 February 2017

I have to say that I loved this resort. Check in was quick and a lovely fruit and cheese plate was waiting in our room when we arrived. The smaller size of the resort was good and there were a blend of young families and older people. The guests were mainly from South America with exception of the 30 -40...

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Thank LoweS63
New York City, New York
Reviewed 1 February 2017

We traveled with 2 other couples for a 40th birthday getaway. The accommodations were not my choice but nonetheless we had a great time.This is a small resort. It's quiet and comfortable. The hotel is not over crowded at this time of the year which I enjoy. We mostly ate at the buffet which I find the food to just...

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Thank blue j
Kitchener, Canada
Reviewed 29 January 2017

Any one expecting 5 star accommodations should remember where you are. The rooms are clean but dated. We were here 3 years ago at the same time of year and not much has changed. (other than the wind velocity was much less this time. Good for keeping mosquitos away.) Two of the three a la cartes are good.The Nativo (Colombian...

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1Thank Wayne R
Washington DC, District of Columbia
Reviewed 26 January 2017

We stayed at this hotel for 10 days and greatly enjoyed it. We usually stay at 4 & 5-star resorts and this was overall an excellent experience for it being a 3.5 star. The price was stellar given the accommodations! Our favorite thing is that this hotel was farther out from the main city, but only a 25-27 minute ride...

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2Thank latinarabian
Hoteles_Estelar, General Manager at Occidental Cartagena, responded to this review

Dear Guest, We appreciate and value your positive comments regarding our service; we are pleased that we have met your expectations. We regret being inconvenienced; we will continue working to make your next visit to have a more pleasant stay. We hope you come back soon to our hotel. Kind regards, Alonso Giraldo Hotel ESTELAR Grand Playa Manzanillo by Occidental...

Trier, Germany
Reviewed 25 January 2017 via mobile

This was a pretty good spot if you have a few days in Cartagena. I don't really see why there would be negative reviews as the resort, although not the most modern, has everything you need in a nice, nestled setting. The food was actually the best part. Multiple restaurants to choose from makes it not seem so mundane. I...

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Thank LivingtheDream241
Reviewed 9 January 2017

I give 2 1/2 stars for this resort overall. Despite the rooms ( modern, comfortable and spacious) everything else is 2 1/2 stars maximum. Ugly beach. The 3 special restaurants ( requires reservations) were TERRIBLE: Uncooked past, steak as hard as a rock! Cold food. In the menu they offer " beef empanadas" , so we ordered ....the waiter brought...

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2Thank Fatima S
Hoteles_Estelar, General Manager at Occidental Cartagena, responded to this review

Dear Guest, We appreciate and value your comments and observations; these allow us to make the necessary adjustments in order to provide the best service which has characterized us. Immediately we have climbed its recommendations to the responsible areas in order to take corrective that may apply. Kind regards, Alonso Giraldo General Manager Hotel ESTELAR Grand Playa Manzanillo by Occidental...

san diego, ca
Reviewed 30 December 2016

The dinning service was wonderful. The servers are attentive. The food was good. The suites are big. The beach was nice and swimming pools are nice. They need to work on welcoming guests at the reception. We got there two hours before our group arrived and had to wait for two hours (we did not have reservation info) but no...

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3Thank mommywkids
Hoteles_Estelar, General Manager at Occidental Cartagena, responded to this review

Dear Guest, we appreciate and value your positive comments regarding our service; we are pleased that we have met your expectation. we regret being inconvenienced; we will continue working to make your next visit to have a more pleasant stay. we hope you come back soon to our hotel. Kind regards, Alonso Giraldo General Manager Estelar grand playa manzanillo by...

San Salvador, El Salvador
Reviewed 20 December 2016 via mobile

location is not good. you have to take a bus to the city which is 30 min long, which is the only reason why I wouldn't've stayed in this hotel. the food is alright. the rooms are nice and the staff is excellent. there are two pools: one for adults and one for entertainment. the good thing is that everything...

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Thank diegoafane

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Amenities

Highlights
  • Beachfront
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Occidental Grand Cartagena Resort***** hotel's objective is to provide luxury, all-inclusive services on the seafront on the beautiful beaches of Manzanillo Bay. It is close to the cosmopolitan city of Cartagena de Indias. It has a contemporary design and a very calm ambience, and our guests' first impression is of an idyllic resort to relax and unwind in. Have a dip in the pool, stroll around the beautiful lush gardens or enjoy the 24-hour drink and snack service. ... more   less 

Additional Information about Occidental Cartagena

Address: Anillo Vial Via Manzanillo del mar Km. 4 | No. 9-85, Cartagena 985, Colombia (Formerly Estelar Grand Playa Manzanillo)
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: RM688 - RM1,573 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Cartagena 3.5*
Number of rooms: 190
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Also Known As:
Occidental Grand Cartagena Hotel Cartagena
Hotel Style:
#14 Spa Hotel in Cartagena
#14 On the Beach Hotel in Cartagena
#21 Family Hotel in Cartagena
#37 Romantic Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Cartagena staff and other travellers.
55 questions
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keswick,ontario
6 months ago

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Questions? Get answers from Occidental Cartagena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms close to pool have Jacuzzi”
784ayannac, 10 Apr 2017 | Read review
“all rooms are oceanview - no need to pay extra for it”
klugster, 12 Mar 2017 | Read review
“We stayed in room 2110, it was very quiet”
BozenaK627, 9 Mar 2017 | Read review
“principal building seam really quiet, first floor doesn't have a view, so if you want that, go for the 3 floor at least.”
746danie, 5 Mar 2017 | Read review
“ocean view, NOT adjoining unless you are with the other people in the adjoining room”
happywanderer381, 18 Feb 2017 | Read review
5 of 5