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NH Collection Royal Medellin

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#3 of 101 Hotels in Medellin
Certificate of Excellence
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NH Collection Royal Medellin
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665 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Usingen, Germany
Reviewed 3 weeks ago via mobile

Second or third stay here, one or twice on business and privately, too. This time business with a colleague. Arrived 10pmish after a long day full of meetings and flights. Warmly greeted by reception. Missed the big black poodle which "has retired" meanwhile. Porter brought my two suitcases very promptly to me from 303. Very spacious and modern, wooden flooring...

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Helpful?
1Thank 2worldtravelers13
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for your review. We are so happy to know about you and all the details about the stay. We will extend you kind words to our Staff and we are sure they will be so happy to know them. In NH Collection Royal Medellin we work very hard to improve every day all the...

Sao Paulo, SP
Reviewed 3 weeks ago via mobile

I spent three in the hotel in a good room, clean and good service at the restaurant and bar, but the internet ag the room was just terrible. As we use the hotel room as office, many times, a business hotel must have better connection. I claim twice and the solution was a hard cable !!

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Helpful?
Thank FernandoFaria
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for your review. It is so important to us. Due to give you a better service, we have a special project to improve the internet service, as we have had some inconveniences with the signal. We are planning to do these changes as soon as possible. We really apologize about this situation and ask...

Washington
Reviewed 3 weeks ago

I really enjoyed three nights at this fine hotel with superb service.The breakfast buffet is huge and gracious with abundant fruit and so many kinds of yogurts, juices, and pastries. You could order eggs just as you want them, which I really, really liked. I highly recommend this hotel.

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Helpful?
Thank Cyclopath43
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: We want to thank you for such those kind words about us. It is a pleasure to be up to your needs. In NH Collection Royal Medellin we assure a comfortable and memorable stay, reason why we have designed a world of option to make your stay so pleasant. Our Staff will be so happy to know that...

Netherlands
Reviewed 4 weeks ago

We fully agree with the review by the Canadian guests three days ago! Upon entering the lobby we allready felt being in the wrong place. We had a long way coming down to Medellin and found our room really dreadful. We also tried to leave one day earlier as the place lacks any comfort and cosiness. Terrible cold lightning, rubbers...

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Helpful?
Thank EmotionsTraveler
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for your review. We really appreciate it. We want to apologize for the inconveniences you did have during your stay, which is something really worrying, as we work so hard with our Staff to make things in the correct way and make all our guests to feel like home. We will share this review...

Victoria, Canada
Reviewed 4 November 2016

Let me start by saying that over the past 15 years we have stayed at quite a few NH Hotels in Europe. They were always really good hotels, a little quirky but with great character. I also want to say that the staff at this NH, in Medellin, was very good so this is not a rating on staff. Okay,...

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Helpful?
Thank TheDebz57
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: We want to thank you to take the time and comment about the stay, which is really important for our company. About your extended opinion where you describe our facilities, our hotel is designed following a very clean decoration to make the areas brighter and comfortable. We do have a very unique style which have been well received...

Palm Beach Gardens, Florida, United States
Reviewed 2 November 2016

This hotel is a gem in the city, beautiful city and mountains view from a high floor room; cleanness, service and amenities as a 5 stars. the breakfast buffet is fantastic, bread variety, fruits, juices,coffee, teas, cold meats, chess desserts and more, right at the pool deck. Walking distance to Santa Fe shopping mall, and the front desk staff a...

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Helpful?
Thank Ernesto S
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: First of all we want to thank you for your kind words about the stay. They so important for our company so we can continue working hard to give you the best service. We want to invite you to visit us very soon, so we can give you an attentive service designed thinking on your needs and expectations....

Los Angeles, California
Reviewed 31 October 2016

Located in a nice walkable neighborhood close to a huge mall with nice restaurants (Las Casuelitas is delicious!). Pool area is small but nice. Spa has decent treatments even if they make you wear these paper underwear that are silly. Rooms are spacious and modern with big windows and lots of natural light. The staff is very friendly and helpful....

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Helpful?
Thank reallypickylady
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: We want to thank you for your kind words about the hotel NH Collection Royal Medellin. We feel so happy to know you did have a great stay with us. We also want to apologize about the inconveniences you had with the transport service, as we work so hard to make every thing to be perfect, but unfortunately...

Reviewed 12 October 2016 via mobile

I was staying in the hotel with my grandpa. I was marveled by the lobby decoration. Daniela at the front desk was really helpful and nice. Housekeeping staff was great, specially a lady from Cali we enjoyed talking to. I stayed at Room 805, a good twin bed room. Hope to find availability in the hotel next time I visit...

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Helpful?
Thank John P
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: First of all we want to thank you for your review and those lovely words about the hotel. They are so special and we are sure that our Staff will be happy to know your comments. In NH Collection Royal Medellin we want to offer you a promise of quality and service, in which you can trust and...

atlanta
Reviewed 9 October 2016 via mobile

Front desk people are very helpful. Restaurant is good. Pool and hot tub are good. Pretty good fitness facilities. Good access to high end malls and metro system. There are laptops in business center and tours available.

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Helpful?
Thank Bobenkim
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Mainly, we want to thank you and greet you with a big smile. Thank you so much for your comment and review, which is really important to us. In NH Collection Royal Medellin we want to make all your stay as comfortable as possible, that is why we works so hard every day to improve in every thing...

Palm Coast, Florida
Reviewed 8 October 2016 via mobile

Clean modern spacious rooms and great location! Stayed with my two sons over a long weekend and felt very comfortable. Had a king size bed and the hotel arranged a twin size bed for my older son. The pool area is awesome with the open gym and the restaurant with outdoor seating. The hot chocolate was yummy! Good spa services....

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Helpful?
Thank Isabel S
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: We are so happy to know you really enjoyed every service in our hotel. We want to thank you also for such those lovely words about all our facilities. For our company is a pleasure to give what you deserve, as we take care of all our guest. You are the reason why we work every day to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This Luxury Hotel with the ultimate expression of design and technology is an excellent choice for business and tourism travelers. Ideally located in the heart of El Poblado one of the most prestigious areas of the city at walking distance from Santa Fe and Oviedo Shopping malls. Our 125 rooms and 9 suites are equipped with all the ingredients to guarantee an enjoyable stay. In addition to our excellent facilities we offer a friendly atmosphere and a warm smile. Our clients benefit from the comforts and technology of our modern Business Center and our versatile Meeting Rooms. The Medellin Royal Hotel Service include a relaxing Spa and fitness center swimming pool free parking dry cleaning service and 24-hour room service. Enjoy in our restaurant the best Neo Latina cuisine that blends the delicate fusion flavors of Colombia and the International processes. The Bar with a panoramic magically green view creates an enjoyable mood for a meeting or a relaxing drink. ... more   less 

Additional Information about NH Collection Royal Medellin

Address: Cra. 42 No.5 Sur-130 | (El Poblado), Medellin, Colombia
Region: Colombia > Antioquia Department > Medellin
Price Range: RM368 - RM904 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Royal Medellin 4*
Number of rooms: 134
Reservation Options:
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Also Known As:
Medellin Royal Hotel Medellin
Hotel Style:
#1 Romantic Hotel in Medellin
#1 Luxury Hotel in Medellin
#1 Spa Hotel in Medellin
#1 Business Hotel in Medellin
#5 Family Hotel in Medellin
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Royal Medellin staff and other travellers.
21 questions
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Questions? Get answers from NH Collection Royal Medellin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor rooms have the best view of the mountains”
 of 5 bubbles ErnestoS899, 2 Nov 2016 | Read review
“Superior room was more than adaquate”
 of 5 bubbles MrKeats, 5 Sep 2016 | Read review
“Select a suite as these rooms are large and comfortable!”
 of 5 bubbles dr_O_inFl, 13 Aug 2016 | Read review
“Pick the pool side”
 of 5 bubbles Wenny754, 9 Aug 2016 | Read review
“Ask for a room facing the pool. It's quite a view, and quieter.”
 of 5 bubbles JanDavetravelers, 30 Jul 2016 | Read review
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