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NH Collection Royal Medellin

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#3 of 101 Hotels in Medellin
Certificate of Excellence
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NH Collection Royal Medellin
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665 Reviews from our TripAdvisor Community

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There are newer reviews for NH Collection Royal Medellin
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Showing 315: English reviews
Singapore, Singapore
Level Contributor
75 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 27 September 2016

What sets this hotel apart is the warmth of the staff and their interest in solving problems. The breakfasts are great, the rooms are comfortable and room service is plentiful. But, the gym needs a retrofit. Wake up calls must actually be made. So, yes, a few screws could be tightened. Yet, they get the big things right. In my... More 

Helpful?
Thank EDS71
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for your review, which is really important for our company. In NH Collection we do care about our guest needs, that is why we pay attention to all their requirements and mostly if the need some medical treatment. When you come to our hotel you will feel like home and our Staff will always... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 September 2016 via mobile

Signature nh, with the brand's consistency in one of the nicest parts of town. Very nicely appointed new and modern rooms. Great breakfast brunch on the terrace next to the pool. Attentive staff. 10 minute walk form El Poblado with trendy restaurants and night life.

Helpful?
Thank Gilberto E
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: We want to thank you for opinion, which is really important to us. In NH Collection Royal Medellin we assure you a comfortable stay and a great service, as we have a Staff attentive to your needs and expectations. We invite you to visit us again when you come back to Medellin, so we will have the pleasure... More 

Sao Paulo, SP
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 September 2016 via mobile

I spent just one night at NH Medellin, but good enough to say it's a very good option in town, probably for business purposes. Breakfast served at swimming pool area is also very good. One important aspect to be considered is hotel neighborhood, with several good walking distance options for dinner or drinks.

Helpful?
Thank lbezas
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for your review. We are so happy to receive it. We want you to know we are always attentive to your service and needs, that is why we offer you the best stay. Remember with us you do not only have a modern hotel, but a great Staff available the 24 hours up to... More 

San Juan, Puerto Rico
Level Contributor
118 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 12 September 2016

My only complain is that my stay at this wonderful hotel was far too short, but otherwise this was a perfect stay, excellent in evey way! I highly recommend the NH Collection Royal Medellin because it's a great hotel

Review collected in partnership with NH Hotels

Helpful?
Thank francisco2pr
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: We are so happy to read your opinion about us. It is so pleasant for all of us. We will extend your words to our Staff and we assure you they are going to be so happy, as we work every day to make everything happens. Remember this is your home in all the ways, where you have... More 

Toronto
2 reviews
Reviewed 7 September 2016

Good: - All the staff was very service minded, pleasant and polite ( plus for command of English language - as my Spanish is rudimentary) - Amazing breakfast buffet - Great pool Bad: - The Internet connection was very slow and unreliable - The location is OK, but for my purposes I would have preferred to stay closer to Parque... More 

Helpful?
Thank Jon W
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for the review, which is really important to us. We are very worried about the things you describe in the opinion, as we work really hard to give to all our guest the best service. About the internet connection, it is a service that is for free and can fails if there are many... More 

Perth, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 September 2016

I've noticed some critical reviews of this property and I cant see why. My experience was on the whole very positive. I stayed in a superior rooms, it was spacious, clean and the bed was excellent. The room showed it's use but was well maintained. The only issue I could see would be the bathroom lighting...it's just a little harsh.... More 

Helpful?
Thank MrKeats
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: We want to thank you for such a kind review about us, which is really important to us. We assure you every time you come to visit us you will get what you deserve, because all the options NH has for you are made thinking on your needs. About the bathroom lightning, it goes with the decoration of... More 

Fort Lauderdale, Florida
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 26 August 2016

Was in Medellin for business and booked for 2 nights there. Buffet breakfast is excellent and really nice atmosphere overlooking the hills. Service at the restaurant is also very good. Room is comfortable. What is pitiful is the front desk staff, the worse I have seen in my business travels...my last meeting changed and I needed to stay one extra... More 

Helpful?
Thank letigammill2014
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much to take the time and leave your opinion. It is really important for our company. We are really worried about the comments you left, because we work everyday to make all our guests stay as comfortable as possible and this is not the way that things are supposed to happen. We apologize for this... More 

Fort Lauderdale, Florida
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 August 2016

This is a very nice hotel in Medellin away from the all the craziness of Parque Lleras but not too far. The room is spacious and with a great comfy bed and nice fixtures. The pool is nice especially for Medellin. It is a lap pool but you can certainly take a quick swim to cool off. It is a... More 

Helpful?
Thank JAR1969
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for your review, which is really important for our company. We will extend your words to our Staff and we assure you they will be so happy to know your opinion. We want you to know we have for you always the best service with a great offer of quality. We have designed a... More 

San Jose, Costa Rica
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 August 2016 via mobile

This hotel gives a great service, the rooms are always nice and clean and the suite has plenty of space if you want to hangout for a while with a group of friends. The hotel is less than 50 meters away from the Santa Fe mall and really close as well from parque lleras and many good restaurants.

Helpful?
1 Thank Jorge M
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: We want to thank you for such those kind words about us. It is really important for our company. We will extend your comment and qualification to our Staff, which is always up to your needs and attentive to give you the best service. Remember we are your best option in Medellin, where you can not only modern... More 

Atlanta, Georgia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 August 2016

Great hospitality. My Spanish is limited but at breakfast table, waiter was trying to explain to me their delicious local dishes. I appreciate little kindness like that. Hotel is located less than 5 min walking distance from Santafe mall. Very safe and bed was one of the most comfortable bed I slept in. Thank you very much for your great... More 

Helpful?
Thank EHariu
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for you review and comments, which is really important for our company. We are so happy to know you had a great time in Medellin and you enjoyed all our services and Staff kindness. We will extend all your words with our workers. It is so pleasant to now we gave you the promise... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This Luxury Hotel with the ultimate expression of design and technology is an excellent choice for business and tourism travelers. Ideally located in the heart of El Poblado one of the most prestigious areas of the city at walking distance from Santa Fe and Oviedo Shopping malls. Our 125 rooms and 9 suites are equipped with all the ingredients to guarantee an enjoyable stay. In addition to our excellent facilities we offer a friendly atmosphere and a warm smile. Our clients benefit from the comforts and technology of our modern Business Center and our versatile Meeting Rooms. The Medellin Royal Hotel Service include a relaxing Spa and fitness center swimming pool free parking dry cleaning service and 24-hour room service. Enjoy in our restaurant the best Neo Latina cuisine that blends the delicate fusion flavors of Colombia and the International processes. The Bar with a panoramic magically green view creates an enjoyable mood for a meeting or a relaxing drink. ... more   less 

Additional Information about NH Collection Royal Medellin

Address: Cra. 42 No.5 Sur-130 | (El Poblado), Medellin, Colombia
Region: Colombia > Antioquia Department > Medellin
Price Range: RM369 - RM934 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Royal Medellin 4*
Number of rooms: 134
Reservation Options:
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Also Known As:
Medellin Royal Hotel Medellin
Hotel Style:
#1 Business Hotel in Medellin
#1 Romantic Hotel in Medellin
#1 Luxury Hotel in Medellin
#1 Spa Hotel in Medellin
#5 Family Hotel in Medellin
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Royal Medellin staff and other travellers.
21 questions
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Questions? Get answers from NH Collection Royal Medellin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor rooms have the best view of the mountains”
 of 5 bubbles ErnestoS899, 2 Nov 2016 | Read review
“Superior room was more than adaquate”
 of 5 bubbles MrKeats, 5 Sep 2016 | Read review
“Select a suite as these rooms are large and comfortable!”
 of 5 bubbles dr_O_inFl, 13 Aug 2016 | Read review
“Pick the pool side”
 of 5 bubbles Wenny754, 9 Aug 2016 | Read review
“Ask for a room facing the pool. It's quite a view, and quieter.”
 of 5 bubbles JanDavetravelers, 30 Jul 2016 | Read review
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