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NH Collection Royal Medellin

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#3 of 103 Hotels in Medellin
Certificate of Excellence
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1 room 2 adults 0 children
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NH Collection Royal Medellin
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716 Reviews from our TripAdvisor Community

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There are newer reviews for NH Collection Royal Medellin
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Showing 340: English reviews
netherlands
Reviewed 22 January 2016

The (late) check in was not professional no annoying. Within ten minutes we got three different room rates, all different from our booking rates in hands. Then we got a room without any view. Only the ones in the upper floors have a view on the city. The so-called superior room is rather a standard one. Enough space, but a...

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Helpful?
Thank camok
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much to comment about your stay in our hotel. It is so important to us. Regarding your suggestions and opinions about the standards and amenities of our hotel, we appreciate the fact you took the time to check every detail. We want you to know that what best define to NH is the cleanness in...

Scottsdale, Arizona
Reviewed 21 January 2016

Great location and awesome breakfast. Very safe,clean, like USA but with friendlier people. Walking distance to two great malls. Five minute Uber ride to parque Lleras and 15 minute walk to metro station. Safe to walk at any time.

Review collected in partnership with NH Hotels
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Helpful?
2Thank abustosmd
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much to take the time to comment about us. It means so much to our company. We feel very happy to know you enjoyed everything in the hotel, from the NH breakfast to the clean and comfortable rooms. Our friendly Staff will be attentive to receive you with arms wide open to give an exceptional...

Los Angeles, California
Reviewed 20 January 2016

We stayed here for 3 nights on an upper level floor with a king sized bed. Medellin is an amazing, growing City, the issue is this is the best Hotel option (basically the only), and it sucks. The staff seems unhappy. While I have provided many reviews on TripAdvisor, I often try to find the positive, and the real advantage...

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Helpful?
Thank traveloften32655
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for your opinion. It is really important to us. We really apologize if you found the hotel kind of disappointing in several of the services we offer. We will take care of every thing you talk about in the comment and work on it with each Department Manager. We are very worried about the...

Grand Rapids, Michigan
Reviewed 18 January 2016

Located in the fashionable Poblado neighborhood, the hotel is in a very nice area and close to the Santa Fe mall. Our room was comfortable (the bed and pillows) and everything worked, though operating the television can be tricky. The room is showing some signs of wear - nothing major, it just needs a fresh coat of paint. We didn't...

Review collected in partnership with NH Hotels
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Helpful?
1Thank DMS1965
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: We want to thank you for such those great comments about us. We are really glad to know you really had faun and enjoyed your stay in our hotel and you did find what you were looking for to make your stay memorable. You are always very welcome to this your second home and remember in us you...

Bogota, Colombia
Reviewed 14 January 2016

Let me start by saying that I have stayed at the Medellin Royal twice before, and previously had a very good experience both times. However this third time has been very poor for such a highly rated and not inexpensive hotel. Some (not all) of the staff clearly have no ideas about working in the service industry. There was no...

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Helpful?
Thank rossmcl76
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: We want to thank you for your opinion about the stay, it is very important to us. We are really worried about every comment you left in our dashboard, as we are best defined as an excellent hotel in costumer service and amenities. We want to apologize if during your stay somebody from our working team made you...

Toronto, Canada
Reviewed 10 January 2016

The whole staff is very friendly, they make you feel good. The staff looks happy, they are usually smiling. The staff is always ready to help if you need something, a taxi, a towel,...etc. The location of the Hotel is fantastic, amenities and shopping malls are at walking distance.

Review collected in partnership with NH Hotels
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Helpful?
Thank W1615JIantoniom
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for those great comments about your stay. We really appreciate them as they make us better every day. For our working team is very important to know you enjoyed your stay and you received a friendly treatment. We are always here to help you with all your needs. Remember with us you have the...

Montréal
Reviewed 9 January 2016

We just got back from a week in Medellin, we stayed at the HN Collection in Poblado. NH is well known for its cool modern design (Ikea style) all of this at a great price. NH medellin is definitly part of that group, beautiful design, great pool area great vue from the room, clean. Just great. There is a buffet...

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Helpful?
Thank dalllo
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for your comments about the stay, which is simply lovely. It is a pleasure to know we made your stay something comfortable and memorable, giving you the treatment that you and all our guests deserve. Remember in us you have the best option when you decide to travel around Colombia and have a great...

New York
Reviewed 4 January 2016

I will start with the good. The hotel is in a good location, the rooms are nice, clean and new, the free breakfast is very good, and the amenities are good (pool, hot tub, gym, business center). Now the bad. The service leaves a lot to be desired. The concierge was pretty bad. They didn't know what restaurants were open...

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Helpful?
Thank largeturkey
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much to leave your opinion in the dashboard about your stay . We are so happy to know you liked the most of our hotel, like the NH breakfast, the comfortable rooms, the location and all the hotel amenities. About the service and the concierge labor, we are really worried, because what best define us...

London, United Kingdom
Reviewed 4 January 2016

Just nice clean rooms in a great location in a very nice hotel. Staff very helpful. Breakfast is a really great buffet round the pool. Would definitely return to the hotel. Dinner I found a bit limited and preferred to go out for more atmosphere.

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1Thank vic_levy
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much to take the time to comment. We are really glad to know you enjoyed your stay at the hotel and we made the difference, giving you the best service, comfortable rooms and a strategical location in the Poblado area. About the dinner, we have a varied menu that you can have in our restaurant...

London, United Kingdom
Reviewed 29 December 2015

Stayed for three nights just before Christmas. The hotel is modern, clean and very well located next to the Santa Fe shopping mall. Rooms are comfortable and the inclusive buffet breakfast next to the pool was good. Would definitely stay there again.

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Helpful?
1Thank keith m
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for your opinion. it is a pleasure to know you liked our hotel. We love when guests take a moment to leave their comments because that means they really appreciate what we are doing. It is because of them that we give an attentive service and we have the best: location, clean rooms and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
This Luxury Hotel with the ultimate expression of design and technology is an excellent choice for business and tourism travelers. Ideally located in the heart of El Poblado one of the most prestigious areas of the city at walking distance from Santa Fe and Oviedo Shopping malls. Our 125 rooms and 9 suites are equipped with all the ingredients to guarantee an enjoyable stay. In addition to our excellent facilities we offer a friendly atmosphere and a warm smile. Our clients benefit from the comforts and technology of our modern Business Center and our versatile Meeting Rooms. The Medellin Royal Hotel Service include a relaxing Spa and fitness center swimming pool free parking dry cleaning service and 24-hour room service. Enjoy in our restaurant the best Neo Latina cuisine that blends the delicate fusion flavors of Colombia and the International processes. The Bar with a panoramic magically green view creates an enjoyable mood for a meeting or a relaxing drink. ... more   less 

Additional Information about NH Collection Royal Medellin

Address: Cra. 42 No.5 Sur-130 | (El Poblado), Medellin, Colombia
Region: Colombia > Antioquia Department > Medellin
Price Range: RM348 - RM696 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Royal Medellin 4*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Hotels.com, Travelocity, Cancelon, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your NH Collection Royal Medellin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Medellin Royal Hotel Medellin
Hotel Style:
#1 Romantic Hotel in Medellin
#1 Business Hotel in Medellin
#1 Spa Hotel in Medellin
#1 Luxury Hotel in Medellin
#5 Family Hotel in Medellin
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Royal Medellin staff and other travellers.
21 questions
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Questions? Get answers from NH Collection Royal Medellin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on the top (11th) floor. Beautiful views”
MTBDance, 26 Mar 2017 | Read review
“Get a suite--the size makes it worthwhile.”
O6283SZwilliams, 6 Mar 2017 | Read review
“We stayed on the 10th floor and it did seem especially quiet and we had fabulous views.”
constances239, 2 Mar 2017 | Read review
“The rooms towards the top (there are 11 floors) offer great views of the city.”
am237, 20 Jan 2017 | Read review
“High floor rooms have the best view of the mountains”
ErnestoS899, 2 Nov 2016 | Read review
5 of 5