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Gran Hotel

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#11 of 103 Hotels in Medellin
Certificate of Excellence
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1 room 2 adults 0 children
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Gran Hotel
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360 Reviews from our TripAdvisor Community

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Showing 22: English reviews
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Miami Beach, Florida
Reviewed 27 January 2017 via mobile

I don't know why the rating is so high on TripAdvisor. The entire hotel from rooms to restaurant to lobby is old and looks like the backdrop of a movie in Baghdad. That said, if you need to be downtown and hotels are booked you can survive here.

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Helpful?
Thank Sven P
Servicio al Cli... G, Guests Service at Gran Hotel, responded to this review

Dear Sven P. We deeply respect the different perceptions of each person. The answer to your question as why our raiting is so high on the site, you can precisely find it in the numerous comments that our visitors contribute day by day about their experiences with us. We clarify that our style, although classic, agrees first with our philosophy...

Frankfurt, Germany
Reviewed 22 December 2016

I spent one week at this hotel. It is in the heart of El Centro so noise is a major factor. However, for light sleepers there are some noise free rooms. I spent the first night in room 707 and being a light sleeper it was totally unsuitable for me. I was relocated to room 910 which was much less...

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1Thank Cutty1954
Servicio al Cli... G, Guest service at Gran Hotel, responded to this review

Dear Cutty1954 We thank you for giving us your opinion, it is of great value for us to know how your stay at Gran Hotel Medellin was. Regarding the hot water situation our maintenance department has reviewed all general system and corrections have been made to ensure a constant flow throughout the hotel, We also want to clarify that we...

Thailand
Reviewed 13 December 2016

We knew that we were staying in an area of the city that wasn't really recommended - but wanted to be closer to some of the old city attractions. The hotel itself offered basic accommodation but I would like to say that the doorman and other reception area staff went out of their way to be helpful and provide useful...

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1Thank BKKMH
Servicio al Cli... G, Guest service at Gran Hotel, responded to this review

We are glad that you have left us your opinion about your stay in Medellin, also know that our staff was helpful to you. Our beautiful city is one of the most visited tourist destinations of Latin America, are many attractions that we have, security is one of the guarantees offered Medellin to its visitors. We located in the center...

Reviewed 24 August 2016 via mobile

I stayed here 4 nights. I would say the room itself was very nice. Good space and clean and secure. There was a balcony that looked out onto the front of the hotel which was very noisy early in the morning and late at night, even with the door closed. Breakfast was included and ok, but nothing special. My big...

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Helpful?
Thank cyclotrekker
Servicio al Cli... G, Director Comercial at Gran Hotel, responded to this review

Dear "cyclotrekker". We greatly appreciate your comments. We regret what we mentioned about noise, however it is unusual for our guests express this situation. The normal American style breakfast consists of coffee, tea or milk, fruit or fruit juice, eggs (varied every day), bread or toast and jam or butter; ours besides the above includes cereal, yogurt, cheese and corn...

Lund
Reviewed 2 August 2016 via mobile

We stayed couple of days at Grand Hotel Medellin. It is a very old hotel from, I would say the 70 thies and it is not refurbished since. The room is simple and it is quite clean. You can't get it more clean due to the overall status. We had a balcony that was nice. The staff is very ok...

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Thank goldmann
Servicio al Cli... G, Servicio al cliente en gran hotel at Gran Hotel, responded to this review

“Dear Goldmann, We greatly appreciate your comments. We deeply regret that you´re not informed about the numerous renovations and adaptations that the hotel has had in over 50 years of operation make it a benchmark for hospitality of our beloved Medellín. Our team in which is included personnel with knowledge of english is in training and further reinforcement on issues...

Reviewed 20 June 2016

Great service and warm staff that went the extra mile to help my family in our accommodations. Older building with some minor imperfections but clean. Simple breakfast buffet style, we love the pineapple and the coffee. We stay in room 711 and requested an extra bed on a superior standard

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3Thank Yvonne H
Servicio al Cli... G, Servicio al Cliente at Gran Hotel, responded to this review
Google Translation

Yvonne H. Agradecemos sus comentarios. Continuamos trabajando para ofrecerle más y mejores servicios. Gracias por visitar nuestra querida ciudad y...

California
Reviewed 31 May 2016

The hotel is really trying hard to be a "Grand Hotel". It is located in the downtown area, near many restaurants and commercial centers. You won't find too many gringos here at all, but if I wanted to be with gringos, I would stay home! It's totally safe during the daytime, and as all experienced travelers know, you must be...

Review collected in partnership with this hotel
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Thank Steven_el_Gordo
Sara C, Servicio al cliente at Gran Hotel, responded to this review

Steven_el_Gordo. As you could see, our location lends itself to be able to enjoy different tourist activities and entertainment. Medellín is a city that has people of different backgrounds and cultures, and exploring the city you can find from all continents. Agree that our city (such as several in the world) is transforming its Center, to make it a place...

Phoenix
Reviewed 26 February 2016 via mobile

I stayed here two nights. I was very pleased. Nice hot water with pressure when I wanted it. I stayed in room 1105 which has a nice balcony with cool views. Everyone was really nice and friendly. Room has a safe. Room had no AC but they have a humidifying fan which kept the room nice a cool. I slept...

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1Thank Maughaum
Sara C, Servicio al cliente at Gran Hotel, responded to this review

Maughaum Thank you for your good comments about our Gran Hotel Medellin. It's good that during your stay you enjoyed the comfort in the rooms and the service provided by our hosts. We are pleased that the time was shared with us his complete satisfaction; It will be very pleasant for all our staff serve you again. We want to...

Ajijic, Mexico
Reviewed 8 September 2015

This hotel is located downtown and a little noisy but not bad. The staff is great. The room is good, but not great. The breakfast was OK. The price was right. Sure, you can stay at a hotel for $200 a night, but why. For the money I liked the place.

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1Thank ajijicartist
Jose U, Customer Service at Gran Hotel, responded to this review

Ajijicartist We appreciate the time you took to post your opinion on TripAdvisor . It's good for all our hosts who stay was successful and that you enjoyed our facilities . We hope soon !

Edinburgh
Reviewed 8 August 2015

I was so happy with my stay at Gran Hotel that I sought out the manager before leaving him to thank him personally. After a couple of my compliments, he joked, "Well, we're not a seven-star hotel!" The Gran is not 7-star. It's not even five. What it excels in is hospitality. I had arrived after checking out some prices...

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2Thank TheBigStick
Jose U, Customer Service at Gran Hotel, responded to this review

TheBigStick We look forward to your full and detailed review on our TripAdvisor Gran Hotel Medellin . It is a pleasure in our recepción agent Brenda , of our Commercial Director, and other members of our family have made a cozy stay . They like our room this the Junior Suite with all its attachments Hague Sido your total satisfaction...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
THE HOTEL IS A VERY NICE PLACE WHERE EMPLOYEES TREAT YOU VERY NICELY, YOU CAN LITERALLY WALK TO MANY NICE PLACES, SUCH AS THE MUSEO DE BOTERO, METRO (PUBLIC TRANSPORTATION) RESTAURANTS, BARS, BANK, HOSPITALS, ETC. THE HOTEL HAS BEEN RECENTLY UPDATED; IT HAS A NICE POOL, AND CAFE-BAR. THE HOTEL RESTAURANT AT THE 2ND FLOOR SERVES VERY GOOD FOOD, ALMOST ADICTIVE, AND VERY AFORDABLE. IF YOU ARE GOING TO MEDELLIN, YOU SHOULD TRY THIS HOTEL. GOOD LUCK! ... more   less 

Additional Information about Gran Hotel

Address: Calle 54 No. 45-92 | Av. Oriental x Caracas, Medellin 050012, Colombia
Region: Colombia > Antioquia Department > Medellin
Price Range: RM218 - RM374 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gran Hotel 3*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotwire, Cancelon, Hotels.com, Agoda, Priceline, Cheap Tickets and TripOnline SA so you can book your Gran Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Family Hotel in Medellin
#6 Business Hotel in Medellin
#10 Best Value Hotel in Medellin
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel staff and other travellers.
10 questions
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Questions? Get answers from Gran Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms are available, ask the front desk.”
Cutty1954, 21 Dec 2016 | Read review
“Book directly in their home page”
  • Bath with clothes line and good water pressure
  • Room with 2 beds ( thanks staff of Grand hotel)
  • room air conditioner
  • room w/ extra bed added
  • bathroom
yvonneh236, 19 Jun 2016 | Read review
“Ask for a room on the 12th floor, with a balcony, and you will be very pleased. Very quiet. No noise from the street or other guests. ”
Steven_el_Gordo, 31 May 2016 | Read review
“Get a room higher up.”
ajijicartist, 7 Sep 2015 | Read review
“have a look at some rooms first!”
  • The bedroom (also includes chairs and other good quality furniture)
  • Bathroom suite
TheBigStick, 8 Aug 2015 | Read review
5 of 5