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Novelty Suites Hotel

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#7 of 103 Hotels in Medellin
Certificate of Excellence
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1 room 2 adults 0 children
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Novelty Suites Hotel
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172 Reviews from our TripAdvisor Community

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Showing 57: English reviews
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Ft myers
Reviewed 1 week ago

We had a two bedroom suite. One room had a king size bed and the other room had two twin beds Each room had it's own bathroom and connecting the two rooms was a living area with a couch and small kitchen. The staff in the hotel were incredibly nice and helpful. Truly, service with a smile at every turn....

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Helpful?
Thank Rafael K
HERNEY A, Gerente at Novelty Suites Hotel, responded to this review

Dear guest, We hope you had a happy return after your visit to our city, we want to thank you for your valuable comments and to tell you that we are pleased that your stay has met your expectations, we hope to have the pleasure of receiving you on your next visit to Medellín. This year we will do some...

Tucson, AZ
Reviewed 1 week ago

When I arrived, I was given a nice room on the sixth floor of the hotel. Small but well appointed, the room had a nice view of part of the Aburra Valley. On the second day, the desk clerk asked to speak to me in private. She said they needed my room (since it formed half of a connected suite),...

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Helpful?
Thank Flojos2
HERNEY A, Gerente at Novelty Suites Hotel, responded to this review

Dear guest, We are proud of your comments, knowing that your stay met your expectations we are full of energy to continue improving, it is our desire to be able to get you back to our city to choose us as your accommodation option, those areas susceptible to improvement motivate us Try harder and have renewed services for your next...

New Westminster, Canada
Reviewed 1 week ago via mobile

Great: breakfast, room size and layout, bellmen & breakfast staff, 200m from a large mall (Santa Fe). Average: A/C was loud when it turned off/on, waking us throughout the night. Poor: wifi was unusably weak everywhere in the building which was disappointing given the hotel's business class, dinner was mediocre (2 different chicken dishes were overcooked and served with some...

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Helpful?
Thank PermanentWknd
HERNEY A, Gerente at Novelty Suites Hotel, responded to this review

Dear Guest, We thank you for your comments and we will work on improving those you found susceptible to improvement. Our free wifi works in optimum conditions and we would have wanted to know during your stay to review the reason why the internet was slow, we offer in addition to the 3 machines located in the hotel a complete...

Västervik, Sweden
Reviewed 4 weeks ago

After another two week stay, we were again impressed by the excellent customer service and the way the staff value their customers. The room, bathroom and all areas were very clean. The room was spacious. It had a walk-in closet, a separate sitting area with a kitchenette and they provided us with a coffee machine and other items we requested....

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Helpful?
Thank Viviana G
HERNEY A, Gerente at Novelty Suites Hotel, responded to this review

Dear Mrs. Viviana, We are grateful for your comments, we are proud to be able to serve you and it is always our ideal to work to exceed your expectations, our desire is that on the return of the trip we are reminded not only as your hotel but as your friends in Medellín, Your next visit may again be...

Medicine Hat, Canada
Reviewed 20 January 2017 via mobile

We loved this hotel! The location was great, in a very safe area, right across from a shopping center that had many restaurants and cafes. The staff at the hotel went above and beyond expectations, they were so nice and helpful. Lina at the front desk was amazing! The hotel was super clean and our room had superb views over...

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Helpful?
1Thank Blaxton
HERNEY A, Gerente at Novelty Suites Hotel, responded to this review

Dear Sir Blaxton, We are glad you had a great experience at our hotel, thank you for choosing us. I´ts a pleasure to know that we fulfill your expectations. We look foward to have you in our hotel on your next visit to our country.

Clarksdale, Mississippi
Reviewed 5 January 2017

Medellin is a somewhat spread out city so there may well be no one perfect location in which to stay as a visitor. This was as good as it gets. It's in a quiet, pretty location, not too far of a walk or taxi ride from El Poblado - a great neighborhood for shops, bars, clubs and restaurants - although...

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Helpful?
Thank Eric S
HERNEY A, Gerente at Novelty Suites Hotel, responded to this review

Thanks for your feedback, it is very gratifying to know that you had a great experience at our hotel. ¡We hope have you soon with us!.

Frankfurt, Germany
Reviewed 14 December 2016

I spent a month at this hotel from the middle of November to the middle December. I chose this hotel because another Poblado hotel with which I was familiar was full. I was happy with this choice. It is an apart hotel; rooms come with a fully functional kitchenette, toilet and bath and a walk in closet, a sort of...

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Helpful?
Thank Cutty1954
Natalia U, Community Manager at Novelty Suites Hotel, responded to this review

Thanks for your kindly comments and your useful feedback. We will review our procedures in order to make our gym more affordable and you will check. About our key card system, the most probably was the front desk wrote wrong the check out date and we offer apologies for it. We look forward to you visiting us again soon.

Guatape, Colombia
Reviewed 13 November 2016 via mobile

Novelty Suites Hotel is an excellent place to base yourself to visit Medellin and surrounding area. You can get to the metro and both north and south bus terminals very inexpensively via taxi. The rooms are large with very comfortable beds. The breakfast is great, and there are shopping malls and restaurants within a couple minute walk in a very...

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Helpful?
Thank Vern B
Natalia U, Community Manager at Novelty Suites Hotel, responded to this review

Thanks for your feedback, it is very gratifying to know that you had a great experience at our hotel. ¡We hope have you soon with us!

San Francisco, California
Reviewed 6 October 2016

I was given at 12th floor suite with a balcony and panoramic views of Medellin. The suite was impeccably clean, and the value for the money set a world record. It is within walking distance to the metro, and it is a 3 dollar taxi ride to Parque Lleras, which is Medellin's most happening nightlife spot. I had a kitchen,...

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Helpful?
Thank doctorbfromca
Natalia U, Community Manager at Novelty Suites Hotel, responded to this review

Thanks for your feedback, it is very gratifying to know that you had a great experience at our hotel. ¡We hope have you soon with us!

Medellin
Reviewed 18 September 2016

Can't say enough about my stay, we were visiting for a friend's wedding and the staff went above and beyond in just about every way possible to assist with transport for multiple friends, check ins for the same, and to address little issues that arose, as would happen with any stay. We felt taken care of the whole while, which...

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Helpful?
1Thank marcusjustinius
Natalia U, Community Manager at Novelty Suites Hotel, responded to this review

Thank you for your excelents comments, we are delighted you enjoyed your stay, and look forward to welcoming you back to Novelty Suites Hotel. Our staff really enjoys helping our guests, it is a matter of pride to them to receive positive feedback as your comment.

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Unsurpassed hospitality Following the latest trends in the field of hospitality. Novelty Suites Hotel is an excellent choice of accommodation for business trips and business. Located 100 meters from CC Oviedo, in a commercial, financial and residential sector and upgraded security in the city (El Poblado) ... more   less 

Additional Information about Novelty Suites Hotel

Address: Calle 4s 43a A - 109 | El Poblado Sector Oviedo, Medellin 050022, Colombia
Region: Colombia > Antioquia Department > Medellin
Price Range: RM356 - RM673 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novelty Suites Hotel 3*
Number of rooms: 76
Reservation Options:
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Hotel Style:
#8 Business Hotel in Medellin
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Questions & Answers

Here's what travellers have asked, with answers from Novelty Suites Hotel staff and other travellers.
6 questions
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Questions? Get answers from Novelty Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on one of the upper floors (quieter up here). Also, ask for one on the front side of the building.”
Flojos2, 16 Apr 2017 | Read review
“Rooms on the south side are quieter.”
927vivianag, 27 Mar 2017 | Read review
“Get one with a city view.”
EricS778, 5 Jan 2017 | Read review
“Top floor rooms have great views!”
doctorbfromca, 5 Oct 2016 | Read review
“The upgrade from the smallest rooms to the next level up is by far worth the extra $$”
marcusjustinius, 17 Sep 2016 | Read review
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