We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

AC Hotel Santa Marta

Traveller (18)
Room & Suite (17)
Dining (14)
Overview
  • Excellent49%
  • Very good17%
  • Average8%
  • Poor13%
  • Terrible13%
  • 5 days ago
    “Not really a Marriott”
  • 1 week ago
    “This makes the #Marriott brand look so bad: Broken ACs, no water in the hotel, bad customer overall.”
AMENITIES
Parking
Breakfast Available
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Facilities for Disabled Guests
Housekeeping
3.5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$98.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Santa Marta hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8f02f2239bce4be792d43ee89a8497a1", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":13451653,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[124464351],"additionalContentIds":[],"pollCount":0,"checkin":{"day":23,"month":12,"year":2018},"checkout":{"day":24,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":98,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"8f02f2239bce4be792d43ee89a8497a1","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":98,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":98,"highestMetaPriceDisplay":-1,"hotelName":"AC Hotel Santa Marta","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjhmMDJmMjIzOWJjZTRiZTc5MmQ0M2VlODlhODQ5N2ExIiwiQUlLIjoiMGI1NmU1ODY4NWQ4NGQ5MzkyZjFlODk1MDVmMWVmYTIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "23/12/2018", "checkOut": "24/12/2018", "lowestPrice": "US$98", "hasDates": true, "hacComplete": true, "contentIdMappings": {"124464351":"Marriott1"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (24)
Filter reviews
7 results
Traveller rating
1
0
2
2
2
Traveller type
Time of year
LanguageEnglish
More languages
1
0
2
2
2
See what travellers are saying:
FilterEnglish
Updating list...
1 - 5 of 7 reviews
Reviewed 4 days ago

This hotel is quite new, so something are need to be figured out. Best thing about this hotel is the parking lot and the port of santa Marta view from some rooms. Regarding rooms, it kind of weird the fact the sink is in the...More

Thank Juan T
Response from Leonardo R, General Manager at AC Hotel Santa MartaResponded 2 days ago

Thank you for taking a moment to share your experience. I am happy to hear you found our parking lot and our rooms´ view to your liking. We sincerely appreciate your feedback and we are very sorry we did not exceed all your expectations. Your...More

Reviewed 1 week ago

It´s been the worst overnight experience 20 years of travelling. I was assigned in room 1204, yesterday check in and all process went smoothly. Today I received a call in the morning explaining that due to a problem with a water pipe they had to...More

Thank gabrielag995
Response from Leonardo R, General Manager at AC Hotel Santa MartaResponded 2 days ago

Dear Ms. Gomez, It saddens me to read that you had to experience this situation with us. We did everyting in our power to resolve this issue as soon as possible, but unfortunately it did -very understandable- affect your stay. We hope you are willing...More

Reviewed 2 weeks ago via mobile

The lobby is very well decorated. The pool is perfect and has a great view. The hotel staff is great. Especially Maria and the other girl that was working the front desk were very helpful. Thanks. As for the room, it was not up to...More

Thank Nelson A
Response from ACSantaMarta, Front Office Manager at AC Hotel Santa MartaResponded 2 weeks ago

Dear Nelson, Thank you so much for taking the time to leave us this detailed review of your recent stay with us. I am glad to read that in overall you have enjoyed your stay and especially that our staff exceeded your expectations. Please trust...More

Reviewed 16 October 2018 via mobile

The hotel is very new so it has understandable teething problems which is fine.the sevice was acceptable apart from the fact that there are no porters to help you with your luggage and when you call reception from your room they never answer and cut...More

Thank Ali A
Response from ACSantaMarta, Front Office Manager at AC Hotel Santa MartaResponded 17 October 2018

Dear Mr. Ali, Thank you very much for choosing the AC Hotel Santa Marta for your recent stay at the Colombian coast. I am sorry to read your check out experience was not as expected. I understand the voluntary hotel insurance was removed from your...More

Reviewed 22 August 2018 via mobile

Rooms: the rooms were suffice enough to meet the requirements of a hotel stay (sleep) but the layout is a little weird. Seeing how this is a brand new hotel, the "breaking in" period is bound to happen. The shower head holder came apart (broke)...More

1  Thank WS357
View more reviews
About
Amenities
Top amenities
Bar/Lounge
Hotel Amenities
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Things to do
Bar/Lounge
Details
Price range
US$95 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$95 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Photos
Traveller (18)
Room & Suite (17)
Dining (14)
Nearby
Nearby HotelsSee all 80 nearby hotels
Hotel Playa Mar
6 reviews
.10 km away
Hilton Garden Inn Santa Marta
121 reviews
.10 km away
Hotel Tayromar
139 reviews
.26 km away
Casa de Isabella - a Kali Hotel
745 reviews
.31 km away
Nearby RestaurantsSee all 383 nearby restaurants
Entre Cuates
359 reviews
.33 km away
Rocoto
292 reviews
.32 km away
Via Roma Pizzeria & Cocktail Bar
53 reviews
.32 km away
Coco Marina Cafe
124 reviews
.12 km away
Nearby AttractionsSee all 172 nearby attractions
Parque de Los Novios
1,484 reviews
.33 km away
Marina Santa Marta
35 reviews
.27 km away
Centro Comercial Arrecife
45 reviews
.38 km away
Aquabus
6 reviews
.12 km away
Questions & Answers
Get quick answers from AC Hotel Santa Marta staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"ask for the port side view"
juant213
5 days ago
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing