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Decameron Galeon

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697 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Stuttgart, Germany
Level Contributor
4 reviews
Reviewed 30 August 2016 via mobile

The Decameron Galeon is a very nice all inclusive hotel, a little bit far away from the city, but counts with all facilities you need during nice, relaxing vacations. It counts with a private beach, amazing gardens and excellent restaurants. Stuff is very helpfull. We had a duplex room for two in the last flor, the view was just amazing,... More 

Helpful?
Thank franzschubert2016
Servicio al Hue... D, Guest Relations Manager at Decameron Galeon, responded to this review

Dear Guest, Thank you for the great review of our hotel, we are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Servicio al Huésped-Decamerón Galeón More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 August 2016 via mobile

Good thing: serious and honest employees. Problems: very poor confidentiality, unsafe rooms on floor 10th., and they discriminate between local tourists and foreign tourists; and BAD customer service. Go to Decameron but at your on risk, and better if you do not complain at all.

Helpful?
Thank Jef713
Servicio al Hue... D, Guest Relations Manager at Decameron Galeon, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

England, United Kingdom
1 review
Reviewed 7 April 2016 via mobile

The hotel itself is a bit dated but on the plus side the aircon worked very well in the room and the hotel was clean. A few things did really anoy me though. The hotel charge by the hour for Internet, I've stayed in backpacking hostels that provide free Internet so this is pretty poor. The selection of restaurants is... More 

Helpful?
Thank Grant H
Atlanta, Georgia
1 review
Reviewed 28 March 2016

Horrible maid service, never left towels for us always had to ask for some. The elderly are never taken accounted for. They do not place them in a comfortable room that will take care of there needs. The front lobby personal were externally slow. For a hotel that is this expensive and big, there needs to be wifi service for... More 

Helpful?
Thank mpilarchaves
1 review
Reviewed 8 February 2016 via mobile

I was not impressed with the place. Pool was very dirty, and on our room's bathroom the sink has a sign saying the water wasn't clean (No potable)Well I thought ok I just won't drink it.. Well I didn't know that just by brushing your teeth you can become sick. I came back home feeling sick and found out I... More 

Helpful?
Thank AngelicaKT
Level Contributor
11 reviews
6 hotel reviews
Reviewed 6 February 2016 via mobile

I went with my friend and we had a great time! We loved the food and we meet two cool guys from the hotel that helped us a lot. They were working in all activities in the beach. There is a different show every night and they are awesome. The food is really good. The pool is quite small but... More 

Helpful?
Thank Mariana C
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 January 2016

We were looking for an adventurous two weeks in Colombia and certainly got it. We used our week at the Decameron Galeon as a relaxing rest from the week before that we spent trekking though the jungle to the Lost City, which was amazing by itself and as the real highlight of our trip. I have to stress though that... More 

Helpful?
Thank Linda C
Medellin, Colombia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 December 2015

Well day 1 at the Decameron, very little is explained at the front desk about instructions of what to do, probably because it is so busy, employ more staff and have more than 2 people checking in the guests, long queues in 30 plus degrees is rather annoying and not pleasant, explain where to go for lunch and that there... More 

Helpful?
Thank Kiwipaisa
Alma, Arkansas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2015

Fun place! My family wants to return! Had a nice beach, family entertainment, and pools. The restaurants were nice and the bars served good drinks. I love the all inclusive packages. It was definitely worth it. The only bad thing was it said the water was not potable, but they provided fresh drinking water in every room. Overall, a great... More 

Helpful?
Thank Bobby R
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 May 2015 via mobile

Was here from may 17-20th. My husband, in laws, grandma, cousins, & my mom, a group of 13 in total. It was great. Very clean. Food was good too. Side note: One night we all went to the club, it was empty but since we were a large group we had fun either way. As a large family trip it's... More 

Helpful?
2 Thank Tati A

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Decameron Galeon

Address: Km 17 via a Cienaga, Santa Marta, Colombia
Region: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Price Range: RM769 - RM1,249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Decameron Galeon 3.5*
Number of rooms: 243
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Also Known As:
Decameron Galeon Santa Marta
Decameron Santa Marta
Decameron Galeon Hotel Santa Marta
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Questions & Answers

Here's what travellers have asked, with answers from Decameron Galeon staff and other travellers.
27 questions
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Questions? Get answers from Decameron Galeon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Coloquen un gorro de bano, una toallita para la cara,”
 of 5 bubbles mpilarchaves, 27 Mar 2016 | Read review
“Dont go to the Decameron”
 of 5 bubbles Kiwipaisa, 14 Dec 2015 | Read review
“No need to pay for Wifi since its not available throughout, BUT please get the Safe!”
 of 5 bubbles MyriamFlynn, 2 May 2015 | Read review
“If you don't like your room, ask for a change. I did, and they gave me one significantly better, and I was very happy with the way the employees handled my request.”
 of 5 bubbles AngelicaG726, 3 Sep 2013 | Read review
“Choose a room in the main building . It is new and have better view .”
 of 5 bubbles labe7000, 13 Jun 2013 | Read review
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