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Hotel Tortuga Bay

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Hotel Tortuga Bay
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34 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Brussels, Belgium
Reviewed 12 December 2016

Located on the Santa Cruz Island of the Galapagos archipelago, the Tortuga Bay Hotel is a well-equiped hotel with a swimming pool, jacuzzi and other leisure facilities,.. The staff is nice and helpfull and the food is good. However the hotel is situated at about a 20 minutes away (driving) from the Puerto Ayora, which is the biggest town on...

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Thank Alexandre D
A TripAdvisor Member
Level Contributor
5 reviews
Reviewed 14 August 2016 via mobile

We booked an all inclusive land-based tour through a travel agency in New York. Hotel Tortuga was the home base for this tour and we couldn't be happier. The manager, Carlos, made sure that we were well taken care off. We were given personal attention - most of our tours included just my family and the hotel staff personally accompanied...

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Thank A TripAdvisor Member
Guelph
Reviewed 17 May 2016 via mobile

I feel like we were scammed. We booked hotel in centre if city and under a different name and when we showed up it was about a 10min car drive to city and under a different name. When we asked they pretended that it must be our booking site but I looked on 3 different booking sites and all were...

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Thank Albert B
Reviewed 6 November 2015 via mobile

We went for a family vacations to Galapagos and we choose this hotel we were really disappointed for the location of the hotel is really far from downtown you must use taxis for move. You need to think that you will not expend much time at the hotel so you do not need a fancy hotel instead look for something...

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1Thank juanrek
Toronto, Canada
Reviewed 21 September 2015

We enjoyed the peace and quiet but this hotel has some issues with water pressure. Food was ok and our room was clean and confortable. Managers and staff very good and very helpful. Because of our location Taxis always necessary to do anything.

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2Thank welltravelled019
London, United Kingdom
Reviewed 27 August 2015 via mobile

We were sold this hotel as a all inclusive luxury resort,but not with the name of Tortuga Bay,but as Galapagos Garden hotel.The reason for that is because it doesn't have any bad reviews as Galapagos Garden so when you get there ,they will tell you we just changed the name.The food is very basic,its what you should expect from the...

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2Thank selenicari
Sao Paulo, SP
Reviewed 12 February 2015

I stayed in this hotel with a group of friends, and we had a terrible experience. Noone at least tried to speak any other language (we tried 3 more, apart from Spanish), which is odd for such an international place. Besides that, the manager tried to rob us many times. The website said the hotel offered breakfast, but I've never...

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4Thank Paulo S
Reviewed 3 December 2014

I highly recommend staying at Hotel Tortuga Bay. The staff is very friendly they make you feel like family. The rooms are very comfortable at a great location. The food was very good. I truly enjoy my stay and look forward to going back soon.

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1Thank Jessdezz
Shanghai
Reviewed 26 November 2011

Terrible experience. Pictures on internet are nice but not reflective reality. The pool is dirty and you dont even wanna put your toe in there. Room is unfresh, bathroom have bad smell and is mouldy. Breakfast restaurant has low standard, but croissant and egg were eatible. Staff dont speak English. Way too expensive. Dont book here.

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7Thank Shanghaistyle
Ontario
Reviewed 13 April 2009

My 10 year old daughter and I spent two evenings at this hotel. I had booked through the Latin Trail Tours and asked for a hotel in the $75-$100 range. I was charged $90/night for a room with two single beds, which in comparison to other hotels I stayed in on the Galapagos Islands was way too much. The staff...

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Thank Sammy22Ontario

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service

Additional Information about Hotel Tortuga Bay

Address: Garden S/N y Tomas de Berlanga, Santa Cruz | Av. 10 de Agosto Edif. Torres Doral Of. 001, Puerto Ayora, Ecuador
Region: Ecuador > Galapagos Islands > Santa Cruz > Puerto Ayora
Price Range: RM906 - RM1,138 (Based on Average Rates for a Standard Room)
Number of rooms: 39
Also Known As:
Hotel Tortuga Bay Puerto Ayora, Galapagos Islands, Ecuador
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Tortuga Bay staff and other travellers.
1 question
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Questions? Get answers from Hotel Tortuga Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the higher floors and overlooking the swimming pool are nicer.”
 of 5 bubbles alexanderdQ8480QY, 12 Dec 2016 | Read review
“Wifi in lobby only no dif in rooms.”
 of 5 bubbles welltravelled019, 21 Sep 2015 | Read review
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