We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Albatros Citadel Sahl Hasheesh

Save
Share
Sahl Hasheesh, Hurghada 84521 Egypt
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
Booking.com
US$112
View Deal
Free cancellation until 26/04/21
Travelocity
US$112
US$69
View Deal
SAVE US$43
Free cancellation until 27/04/21
StayForLongUS$110
eDreamsUS$112
Orbitz.comUS$69
View all 10 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (5081)
Pool & Beach (995)
Room & Suite (958)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 04/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Albatros Citadel Sahl Hasheesh
Updated 04/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#91 of 242 hotels in Hurghada
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
ALBATROS CITADEL RESORT SAHL HASHEESH! Heaven on earth! A Sunken Paradise Reborn! Our exclusive luxury architecture built with natural coral stones which has been hand chiseled from nearby mountains is a true architectural achievement. The Albatros Citadel Resort with an atmosphere of the ports in Southern France or the Amalfi coast embraces a large marina where you can enjoy a touch of a small Mediterranean village with its own harbor. Overlooking the Red Sea, each spacious and luxuriously appointed guest room features spectacular sea views. A unique holiday with water sports, boat trips, marina and private beach extended to 1.6 km long, 3 manmade sea lagoons inside an amazing house reef. Relax at the swimming pools elevated and scattered around for your convenience in the resort and enjoy our state-of-the-art health club and gym. Book a wellness journey with our team of professional in our on-site Spa. Conveniently located only 20 minutes drive from Hurghada International Airport.
Read more
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Public wifi
Hot bath
Infinity pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
Steam room
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Desk
Housekeeping
Private balcony
Minibar
Bath / shower
Hair dryer
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wake-up service / alarm clock
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View
Languages Spoken
English, Russian, Arabic, German
2,257Reviews331Q+A100Room tips
Traveller rating
  • 1,360
  • 544
  • 193
  • 76
  • 84
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
cris_mitz wrote a review 17 Jan
Bucharest, Romania15 contributions6 helpful votes
We were a group of friends to spend New Year Eve at Citadel Resort. The resort is big, well kept, amazing buildings, alleys and gardens, nice pools, beaches and lagoons but... -rooms have outdated furniture, doors that can’t be closed, rusted mini fridges ( we had two rooms in building 5), the only nice thing was the sea view - food is ok, not as expected from a 5* hotel, aut of the 5 a la carte restaurants presented on the hotel website only one was opened ( Marrocan) with a fix menu - drinks are very poor, both alchololic and alchohol free, only beer and rum are acceptable - reception staff is total unfriendly and not helpful at all - SPA and excursion sellers are very pushy and annoying and it s very difficult to stay away from them The one week spent there was fine due to sun and sea but we will not come back
Read more
Date of stay: January 2021Trip type: Travelled with friends
Helpful
Share
Marko K wrote a review Oct 2020
2 contributions3 helpful votes
Hotel's Favourite
I visited this hotel in September 2020...and I was left speechless. First, I must express my gratitude to Mr. Mohamed Abdel Wahab, general manager of the hotel. This wonderful person was a key ingredient in making my stay at Citadel exceptional - and the reason why I will come back again. Detailed breakdown is below: Architecture: Insane. I have never seen anything like this, and I am glad I did now. You should not observe at Citadel as hotel, but as a 1000-year old kingdom-fortress. Design, attention to details, quality of construction is out of this world. On every step, you can see that there was no compromise about cost. You just sit at Columbus café, observe and ask yourself how many architect and engineers lost their minds planning this marble. Staff: Perfect mix of professionally and friendliness. You can easily see that not everybody can get a job in Citadel. Food: Although all hotels work with reduced capacity and lower food options...This was not noticeable here. Plenty of choice, and you will not get bored even in the main restaurant (there are even crabs at open buffet!). And there are no problems with "all food tastes the same". It doesn`t, taste is fabulous. Rooms: Big, spacious, clean....again, you don`t see savings here. Don`t expect cheap wood-frame beds, check the photos. TV-s are 40-inch, so bring your HDMI cable and USB drives. Beach: This is a bit specific segment. Hotel has 1 kilometer of its coral reef, so open-sea access is a bit problematic. But, there are 3 lagunas: - Northern, natural laguna. Beautiful, sandy all-the-way, nice entry to deep segment, full of fish even at knee-depth. It is protected from open-sea waves by rock formation. Also, through this beach you can go to coral reefs. The only flaw is that it can get a bit crowded - Central, artificial laguna. I didn`t spend a lot of time here, but again, easy access to deep water and coral reefs - South, artificial laguna. Better than central, and also, easy access to deep water and open sea Anyhow....I give this hotel a solid 10. Due to the sheer size of the hotel, and everything it offers, you should consider more as a "Experience" than "Vacation"
Read more
Date of stay: September 2020
Rooms
Location
Service
Room Tip: Block 4 or 5
See more room tips
1 Helpful vote
Helpful
Share
Jake wrote a review 16 Jan
1 contribution
The staff treats you as if you were not welcomed there. Drinks in paper cups even if you ask for a glass and a person before just had it in glasses they tell you that they don’t have glasses! Awful experience with the staff in bars. When you ask someone to make a a coffee he will give it to you as if you shouldn’t have even asked... Not very nice experience at all...
Read more
Date of stay: January 2021
Rooms
Service
Sleep Quality
Helpful
Share
Body wrote a review 13 Jan
1 contribution1 helpful vote
I was in this hotel for 9 days earlier this year. The landscape is very beautiful, the hotel looks pretty good, the staff is friendly. However, the hotel's rating of 5 stars is much overestimated. The furniture in the rooms is quite old, the internet access is faulty and the all inclusive menu is very poor. Lunch was the most deficient, the same every day, poor both in terms of variety and quality. The drink was even worse, especially the wine that was bottled by the hotel employees at random (eg on New Year's Eve they served white wine from bottles with another red wine label). Another major problem was transportation in Hurghada. I ordered a taxi from the city to leave the hotel but it was not allowed to enter by the hotel staff. We were explained that these are the rules determined by the Covid pandemic and if we want to get out we can do it with "authorized" hotel taxis or walk to the hotel gate which is over a kilometer away. Instead, when you came from the city with any other taxi, you could enter the hotel without any problems. The quality-price ratio was in my opinion totally disproportionate, and the facilities and conditions offered did not exceed the offer of a three star hotel.
Read more
Date of stay: January 2021
Rooms
Service
Sleep Quality
1 Helpful vote1 Save
Helpful
Share
Romeo G wrote a review Dec 2020
Crawley, United Kingdom21 contributions4 helpful votes
+ We visited this hotel just week ago. Great premises, amazing architecture, marina, nice rooms, very professional staff, beautiful coral reef on the door step. All rooms facing to the sea, very good quality coffee, variety pastry and alcoholic drinks. Rooms have LED TV HD with many channels, good size beds, spacious rooms, great shower rooms, soft sunbeds on the beach. Lots of activities provided by others. Due Corona there are some restrictions which are i guess everywhere in Hurghada. - We had very controversial feelings here as hotel personnel so nice, which i cannot tell about some activities organisers. Quad bikes, diving, photo shoots, spa, beauty salons are on offer. However some of the reps are very insisting and hardly persuading that it gives me opposite feeling instead of to be attracted to activity. I feel that i don't want this anymore!!! Pushy!!!pushy!!and one more time very pushy!!! They walking around you 3 4 times a day asking same services. We came here for holidays and not for listening every time same thin.I don't want to mention which organisers but I guess hotel should have conversation to all of them and explain about respect to customers privacy!!!! Also food for 5 star is poor. Breakfast lacking healthy options, alternatives to milk products like soya milk, more variety fresh juice etc. No nuts options, deserts for me looked very unattractive using artificial ingredients. Lunch very repetitive everyday same Chicken bbq, pasta, pizza, kebab, burgers options. Not impressed. The dinner have same roasts, spaghetti option daily where you still going to find same salads everyday. Food could include some more salads especially greens or yogurt sauce, beetroot and all cut to fine peaces not in big cubes which would be much better food presentation. Also tried 2 types of la carte dinner which are included in package were safest option again for meet lovers only. Regards fish they have daily 1 type fried fish found few times undercooked or oversalted with tiny option of seafood. So hotel is bit controversial regards food and services on site provided with amazing views, staff, sea, snorkeling and diving. For 5 star hotel it required good improvements on restaurant s to be in competition with other hotels especially with Makadi Bay hotels were nobody bothers you, Animation team are on site, full variety of food and theme dinner every evening. Saying that views cannot be beaten by other hotels.
Read more
Date of stay: December 2020Trip type: Travelled as a couple
Helpful
Share
Previous
PRICE RANGE
US$109 - US$235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citadel azur hotel hurghada
LOCATION
EgyptRed Sea and SinaiHurghada
NUMBER OF ROOMS
514
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Albatros Citadel Sahl Hasheesh
Which popular attractions are close to Albatros Citadel Sahl Hasheesh?
Nearby attractions include Jungle Aqua Park (6.9 km), Sand City (7.4 km), and Senzo Mall (7.3 km).
What are some of the property amenities at Albatros Citadel Sahl Hasheesh?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Albatros Citadel Sahl Hasheesh?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Albatros Citadel Sahl Hasheesh?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Albatros Citadel Sahl Hasheesh?
Yes, free parking is available to guests.
What are some restaurants close to Albatros Citadel Sahl Hasheesh?
Conveniently located restaurants include Makai Tukai Restaurant, Sofra Middle Eastern Cuisine - Hurghada, and Nino's Restaurant.
Are there opportunities to exercise at Albatros Citadel Sahl Hasheesh?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Albatros Citadel Sahl Hasheesh have an airport shuttle?
Yes, Albatros Citadel Sahl Hasheesh offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Albatros Citadel Sahl Hasheesh?
Yes, dry cleaning and laundry service are offered to guests.
Does Albatros Citadel Sahl Hasheesh offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Albatros Citadel Sahl Hasheesh?
The staff speaks multiple languages, including English, German, Russian, and Arabic.