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Citadel Azur Resort

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Citadel Azur Resort
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1,379 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Morden, Surrey
Reviewed 1 week ago

Second time to the hotel - went mid November and temperatures pleasant (low to mid 20s). It is BIG and you may need to walk for a bit, but this is a plus for those wanting to walk off some of the meals... The rooms are ample, with good facilities and comfortable beds. Plenty of hot water, although lacking somewhat...

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Helpful?
Thank CasMac
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear CasMac, On behalf of Citadel Azur Resort team I would like to thank you for choosing to return to our hotel for the second time! We are delighted that you had another relaxing vacation with us! Worth mentioning that the satisfaction of our valued guests will always remain our aim. We greatly appreciate any feedback and constantly strive to...

Reviewed 1 week ago via mobile

Amazing resort , great service , excellent food and beverages and the most amazing animation team everrrr . we like it so much that we extend our vacation here and change our flight only to stay more days in this beautiful hotel and with the great friendly animation team that we like soooo much . i recommend for everyone to...

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Helpful?
Thank Marina A
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Marina, would like to thank you for sparing the time to write and post your feedback on TripAdvisor website! We truly appreciate the time you have taken to write such a great review. So pleased to read that your vacation was amazing and you enjoyed hotel offered facilities and service. It was our pleasure to welcome you and...

London, United Kingdom
Reviewed 1 week ago

a very beautiful place. Vacation in November. comfortable weather, not too hot. the hotel is great, on site, several restaurants, beauty salon, diving - everything you need to relax. I liked everything except purity. not always clean during and clean, sometimes sat at tables with dirty tablecloths. special thanks to animation team, great job, super show, one of the favorite...

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Helpful?
Thank dasha1309
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Dasha, Thank you for choosing Citadel Azur Resort to spend your vacation and for taking the time to review our resort on TripAdvisor! We sincerely appreciate your comments & we would like to assure you that your feedback has been communicated to the concerned department for necessary action to be taken. Looking forward to welcoming you back to...

Reviewed 3 weeks ago via mobile

Stayed for 2 nights at the hotel. We had some drinks at the lobby the first day, most guests are there around 18:00 and there is live piano playing. For dinner we went to the Brazilian Steak restaurant. Nice ambiance, excellent food on the set menu, great meat, sauces, salad. Staff of the restaurant was very friendly and attentive. Breakfast...

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Helpful?
1Thank WoutervanGent
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Wouter, We would like to take this opportunity and thank you for your online feedback following your recent stay at Citadel Azur Resort - Sahl Hasheesh! It was our great pleasure to read through your comments that you had overall satisfying experience and delighted to know that you would like to visit us again! We greatly appreciate your...

Reviewed 4 weeks ago

10 days family vacation on october-november 2016. Advantages: 1. It looks like a small European town. 2. The very first line. The excellent and good equipped beach. 3. Crystal clear water for real swimming (rare thing for Hurgada!), a lot of lagoons, coral reef and fishes. 4. Large stylish rooms with balconies\terrace (sea view is offered from 1 floor). Qualitative...

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Helpful?
Thank Анатолий Б
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Anatoliy, We thank you for choosing to spend your holiday at Citadel Azur Resort and for taking the time to review our resort on TripAdvisor! Very pleased to read that it's a good choice for calm and quiet beach holiday in warm and friendly atmosphere! We sincerely appreciate your comments & we would like to assure you that...

Reviewed 4 weeks ago via mobile

The place is very nice and design is very good and the place is quite Waters are very helpful but sometimes they are late Furniture is a little bit old Beside the mini bar there were always a bad smell Food is way below average and no variation You hardly can find any seafood which is standard in a 5...

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Helpful?
1Thank Ahmad N
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Ahmed, We thank you for choosing our resort and for sharing your feedback with us. We are pleased to read that you enjoyed the design of our resort and service provided by our waters. We greatly appreciate your feedback and do apologize that could not meet your expectations in some points mentioned in your feedback. Your comments were...

Cairo, Egypt
Reviewed 1 November 2016

It was my first time to visit the Citadel Azur Hotel in Sahl hasheesh based on friends recommendation of how it is beautiful, luxurious & the variety of food from around the world......To be frank initially I got chanted by the huge citadel building design, the location viewing the red sea , the Marina & number of beaches & swimming...

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2Thank haydyk2016
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Haydyk2016, We thank you for choosing our resort and for sharing your feedback with us. We deeply regret that we could not meet your expectations in some areas mentioned in your feedback.Please accept our sincere apology. We are aware of the fact we are unable to remove your recent experience, however it would be a pleasure to welcome you...

Reviewed 31 October 2016 via mobile

We have nice holiday with family in citadel azur. The animation team is very good- tanya, julia, nastya, nano, alin, max. Nice program for all gasts every day. The location and desigh of hotel is very good Overall is very good

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1Thank Dina S
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Dina, We thank you for choosing our resort and for sharing your feedback with us on TripAdvisor! We are so pleased that you and your family were satisfied with our service, entertainment and that you have enjoyed the location and design of our resort. It was our pleasure to welcome you and your family at Citadel Azur Resort!...

Reviewed 29 October 2016 via mobile

It was our first time in this hotel, and it was unforgettable. Hotel has very good location with nice sea view from each room. Room was clean, food - tasty. There is a clean and very long beach with beautiful coral. Stuff is friendly. We are going to come back next year.

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Helpful?
Thank Vali-baba G
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Vali-baba, Thank you for choosing Citadel Azur Resort to spend your recent vacation and for taking the time to review our resort on TripAdvisor. We are delighted that you had unforgettable first stay with us and we are overwhelmed you have planning to come back and see us next year. It was our pleasure to host your vacation and...

Cairo, Egypt
Reviewed 26 October 2016 via mobile

I stay here three times. I love this hotel so much ! I like food and service is very good quality. Nice view of the see. A lot of entertainment from animation team. Animation team is very good especially Julia. I come back to hotel again !

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Helpful?
Thank besodody
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Besodody, Thank you for choosing to return to Citadel Azur Resort for the third time and for taking the time to review our resort on TripAdvisor. We are delighted that you had another great vacation with us and sincerely appreciate your wonderful comments about our staff, food, entertainment and service. It was our pleasure to welcome you back and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
CITADEL AZUR RESORT SAHL HASHEESH! Heaven on earth! A Sunken Paradise Reborn! Our exclusive luxury architecture built with natural coral stones which has been hand chiseled from nearby mountains is a true architectural achievement. The Citadel Azur Resort with an atmosphere of the ports in Southern France or the Amalfi coast embraces a large marina where you can enjoy a touch of a small Mediterranean village with its own harbor. Overlooking the Red Sea, each spacious and luxuriously appointed guest room features spectacular sea views. A unique holiday with water sports, boat trips, marina and private beach extended to 1.6 km long, 3 manmade sea lagoons inside an amazing house reef. Relax at the swimming pools elevated and scattered around for your convenience in the resort and enjoy our state-of-the-art health club and gym. Book a wellness journey with our team of professional in our on-site Spa. Conveniently located only 20 minutes drive from Hurghada International Airport. ... more   less 

Additional Information about Citadel Azur Resort

Address: Sahl Hasheesh, Hurghada 84521, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Price Range: RM342 - RM729 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Citadel Azur Resort 5*
Number of rooms: 514
Reservation Options:
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Also Known As:
Citadel Azur Hotel Hurghada
Hotel Style:
#6 Business Hotel in Hurghada
#27 Top resorts Hotel in Hurghada
#28 Spa Hotel in Hurghada
#33 Romantic Hotel in Hurghada
#37 Family Hotel in Hurghada
#41 On the Beach Hotel in Hurghada
#47 Luxury Hotel in Hurghada
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Questions & Answers

Here's what travellers have asked, with answers from Citadel Azur Resort staff and other travellers.
89 questions
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Thornton Cleveleys, United Kingdom

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Questions? Get answers from Citadel Azur Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The amount of money paid is very few if compared with the hotel facilities”
 of 5 bubbles ahmedt570, 14 Oct 2016 | Read review
“Best view, snorkeling,”
 of 5 bubbles Ahmed6000, 18 Sep 2016 | Read review
“All rooms easily accessible request sea view as they are lovely”
 of 5 bubbles terencemoloney, 7 Sep 2016 | Read review
“building 1, 2 & 3 are the best to stay.”
 of 5 bubbles 467tamers, 27 Jul 2016 | Read review
“Rooms on the south side are the best and quieter. Take lunch on the Marine”
 of 5 bubbles AyaYos, 16 Jun 2016 | Read review
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