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Golden 5 Diamond Resort

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Traveller (255)
Pool & Beach (116)
Room & Suite (88)

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About

#199 of 283 hotels in Hurghada
Location
Cleanliness
Service
Value

Category:5 Stars Check in: 14:00 Check out :12:00 Location:At the center of the city, overlooking pools and sea view.Surrounded by lots of the souvenirs shops and bazaars.Accommodation:9 bungalows (2-storey), 8 bungalow Ramses (1-storey)

Total of 332 rooms (varies between 40-65 m2, 2+1 pers.) including 196 connected rooms. All rooms have balcony or terrace (ground floor).

including:16 connected rooms Most of 1st floor rooms have terrace , and most of 2nd floor have balconies.All rooms are equipped with : satellite-TV, individual adjustable air condition. Bathrooms feature bathtub ,weighting scale, telephone , Hair dryer, Minibar, safe box,daily clean linen & electricity :AC 220 volts

Restaurants&Bars:"Orangery" main restaurant: 350 seats International Cuisine Serving Breakfast , Lunch and Dinner

Bars:"Moon Light" Lobby Bar Hours: 24-hour "Rainbow Billiard Bar"

"Sunset Pool Bar"

Services & Facilities:24-hour room service 24-hour concierge,Laundry service: charged as per consumption , price list,available in the room

Conferences Facility: Paradise conference room:capacity of 300 persons , Paradise VIPs Lounge: 150 seats.

Internetcafe,Limousine service,Beauty salon,Lobby shops,On request doctor,Tour & travel desk,Babysitting on request

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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Internet
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Poolside bar
Water park
Conference facilities
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars

Location

Shahl Hasheesh Road, Hurghada 84512 Egypt
Name/address in local language
Golden 5 Diamond Resort
247Reviews11Q+A8Room tips
Traveller rating
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Mark H wrote a review Sept 2014
1 contribution3 helpful votes
worst hotel ever . the restaurant is dirty and the staff at the reception are very rude. only housekeeping boy was helpful. old room and there is terrible smell from the carpet although the room with a sea view. i don't recommend this hotel.
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Date of stay: August 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Golden5City, Manager at Golden 5 Diamond Resort
Responded 20 Sept 2014
Dear Mark, Thank you very much for your opinion. We are very sorry that the hotel produced such an impression on you. Let us take an opportunity and comment on some points of your review. Concerning the restaurant, we kindly draw your attention to the fact that we offer 7 main restaurants, 9 restaurants A la Carte and a number of bars, including snack bars. Additionally there are many waiters available during the operation hours to prepare the tables for next guests. We have already informed the management of the hotel of the situation and actions have already been taken to avoid such situations in the future. Regarding the staff, despite the fact there are constant trainings for the personnel of the hotel, unfortunately, there are some semi-skilled workers, thus in each case we always ask our guests to complain to Guests Relations or Management. We assure you that measures are taken immediately. Anyway we do apologize for any inconveniences caused. Best regards, The team of Golden 5 Diamond Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sam A wrote a review May 2014
10 contributions13 helpful votes
Good hotel with a small staff Really after the renovation they are doing to some of the rooms and for the food it will be a very good hotel They already changed the chieh for the restaurants the make the food better And they already renovated about 65 room and they look very good There's something about the T V ....very small for the room space ....I think it needs 32 inche at least..... But about other service it looks good...and the place are excellent. ...
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Date of stay: May 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Golden5City, Manager at Golden 5 Diamond Resort
Responded 8 Oct 2014
Dear Sam, We are very glad that you take your time to write a review about our Hotel and we are very pleased that you was satisfied with us and mentioned the positive changes which were done already to achieve are greatest goal the satisfaction of our valued guests. It is our pleasure to serve you at any time and we hope that we can warmly welcome you once again in our Hotel. Kindly contact us therefore through assistgr.mgr@princessegypthotels.com to inform us about your request and whishes about and for your next stay with us. We wish you and your family all the best for the future! With warmth regards Your Diamond Resort Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KarimAly wrote a review Aug 2013
Cairo, Egypt330 contributions66 helpful votes
Frankly, do not try to go there, I stayed five days there I faced problems on a daily basis from day 1. this hotel supose to be 5 stars hotel but in my personal opinion 4 stars is more that it deserve. food is average, aqua park is very good, beach is good for swiming but not for snorkling, staff and management is the most problem in this hotel. I'll not go there again.
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Date of stay: August 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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nadinesmith1 wrote a review Aug 2012
London, United Kingdom1 contribution10 helpful votes
I went to hurghada with my grandmother (nan). when we arrived they had given us a room on the first floor and my nan was incapable of climbing the stairs we went to the front desk and explained our problem. Immediately they sorted it and gave us a very nice room on the ground floor, from this moment on it was an amazing holiday they catered for our every need and the staff treated us wonderfully, we practically got V.I.P treatment. the beach is literally outside your front door and is sooo clean and beautiful. If you require assistance of any kind all you have to do is ask and the fantastic hotel staff will do everything they can to ensure you recieve 5* treatment. If you are polite and treat them with the respect due, then you will have the best holiday and relationship with
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Date of stay: September 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Liljana66 wrote a review Jul 2012
Skopje, Macedonia3 contributions12 helpful votes
It was our second vacation in Hurghada, and being impressed from our first stay - different resort, we've decided to stay at Golden 5. What can I say, very poor organization - when we arrived, instead of getting 4 bed room we've got 2 bedroom. They explained that there is no 4 bed room free. Spending 4 hours at the reception desk - we decided to accept the given room . We've paid for 4 all inclusive and my husband had to sleep at the room floor. The hotel had a big issues with the electricity as well - 60% of our stay we were without power - and considering the hot weather you can just imagine how it feels in a sauna. The beach is very far from the hotel - you need to wake up at 5 to find a nice beach spot. If you decide to go there after breakfast - you may find yourself
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Date of stay: June 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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biadelina wrote a review Jun 2011
Targu Mures, Romania3 contributions19 helpful votes
At the beggining we had a bad experience with the fact that they offer us another room in another building that what we've seen on the internet, because they said that the main one is just for russians. In the end they moved us to a better apartemnt, in their best qualified hotel from the complex called diamond. The room was great, very very big with a huge balcony, beautiful surroundings and a very nice view. The gardens are great but the cable is not working at all. Anyway I recomend this hotel.
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Date of stay: July 2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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gerrie b wrote a review Jun 2011
Bourtange8 contributions3 helpful votes
Just being back from a great time at the Diamond beach resort. Everuthing about this resort was grat. The rooms are clean.the food terifiqeu. Everyday there was good Basic food and they add everyday something else. And it did NOT matter witch time you arrived..they refill whwn they SAW there was onley a little bit left. What we also like were the people..they were very frendley and very helpfull. the anymation team was great. Espeecilay Marcus. Not onley in Italiens but also in englisch. What US also surprised that everyone speaks englisch verywell. We like too say if you want to have a good time go to this place.
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Date of stay: June 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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KAH365 wrote a review Dec 2010
Bexley49 contributions62 helpful votes
This is definitely not a 5 * hotel and I would say looks like it was built about 25 years ago and not had anything done to it since. Whilst kept clean it is so tired looking and falling apart in places with loose tiles broken bits and pieces all over the place. Having said that we were given a bungalow type room over looking a pool and gardens. The room was very spacious and kept clean with fresh bedding and towels every day. There was a fridge and we were given bottled water, coke and lemonade every day. There was also tea and coffee making facilities. Because we were English we were spoilt and waited on quite a lot which was really nice. We have been to Egypt on numerous occasions but never to Hurghada and stayed in hotels that have been 5* so this was a real shock.
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Date of stay: November 2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Naseema wrote a review Oct 2010
Cape Town Central, South Africa14 contributions3 helpful votes
Stayed at the golden 5 diamond. When you first enter and see the reception and lobby area, appears very impressive. We were first given a room, which was spacious, had a small kitchenette, with a fridge and a kettle, and not much else in there. No cups and saucers, or cutlery (not a train smash though). The bathroom was disgusting. Toilet did not flush and had brown stains in bowel. Heard baging noises outside our rom, and realised there was building going on directly outside our room. Demanded new room, which we were given. New room was much quiter, but bathroom filthy again. Toilet was stained. Towels looked like they had been used. Bath tub was old and dingy and plastered all over. Shower was non-adjustable, so i was forced to use it hand held. Hot water would get
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Date of stay: October 2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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bershteyn wrote a review Sept 2010
Moscow, Russia5 contributions13 helpful votes
The hotel is located far from the sea, but consider that the hotel is located in a complex of 5 hotels in than this 4 star hotel and the rest of 5 stars. You can use the entire area, restaurants, bars, water park on a par with those who live in the five stars. Respectively, of the Quartet remains the only distance from the sea (500-700 meters, but the road does not tire anywhere greens, swimming pools), and of the size of rooms (about 20 sq m, TV, refrigerator, air conditioner, safe deposit box) everything else is the level of five stars. The hotel area is very beautiful, lots of greenery. Many pools have slides for both children and adults. Sea magnificent! The beach is clean. Animation is virtually absent. The hotel has a musical fountain. They have charm, you can watch and
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Date of stay: March 2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ALSO KNOWN AS
golden 5 diamond hotel & beach hurghada, golden 5 diamond hotel and beach resort, golden 5 hotel beach
LOCATION
EgyptRed Sea and SinaiHurghada
NUMBER OF ROOMS
332
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GOLDEN 5 DIAMOND RESORT: See 57 Hotel Reviews, Price Comparison and 505 Photos (Hurghada, Egypt) - Tripadvisor