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36km, Safaga Road, Makadi Bay, Hurghada 99999 Egypt
17 people are viewing this hotel
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US$146
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Free cancellation until 07/10/22
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Traveller (3679)
Pool & Beach (801)
Room & Suite (434)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 37 hotels in Makadi Bay
Location
Cleanliness
Service
Value
The Serenity Fun City is a 8-minute walk from the beach and located on the west bank of the Red Sea in the area of Makadi Bay. One of the most striking features is the Theme Park, a unique amusement park in the Red Sea Region, including the Aqua Park with a variety of water slides and pools for all age ranges, Luna park with various games, kids club, children's playgrounds, video games room and 6D cinema.. This Resort offers a main buffet restaurant and 5 a la carte restaurants - Italian, Asian, Oriental, Sea food menu, food court and 4 large bars either in the lobby or at the swimming pools with an aqua park view
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Diving
Game room
Babysitting
Parking
Wifi
Lazy river
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Tennis court
Water park
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Facial treatments
Hammam
Head massage
Massage
Salon
Steam room
24-hour security
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
Russian, Arabic, German
3363Reviews1480Q+A100Room tips
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Andrei S wrote a review 28 Sep
2 contributions
Rooms: there is a bit of improvement to do with the cleaning and the overall furnishings. Food: very good, varied and quite a lot. Drinks: good, might wanna use some quality alcohol here and there, and maybe some natural fruit juice for the kids. Staff: very nice, helpful and happy. Waterpark: lovely for kids and adults also. Beach: quite ok and peaceful. Might wanna check the beach towels as some of them seem to need a bit more cleaning. Overall: if I return to Egipt there is a big possibility to choose this hotel again because you get to do many things during the day and it is quiet after 22.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 2 days ago
Dear Andrei S It is pleasure that we achieved our goal of making your stay memorable by providing outstanding service. We strive to make the experience at our hotel one you will remember forever. Also, I want thank you so much for your constructive criticism, I really appreciate the details you shared with us about the area we need to improve. Looking forward to welcoming you again soon Respectfully Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Linda J wrote a review 27 Sep
21 contributions15 helpful votes
Recently stayed here for 10 nights as a family of 2 adults and 3 kids (13.9.and 4). Had an amazing time, Aqua parks were amazing, my 4 year old loved the smaller park which had plenty of smaller slides, my husband and older kids loved the bigger waterpark. The kids also loved the luna park and the arcade. The beach was stunning, food and drinks on the beach were lovely, shuttle bus to beach was regular although you could walk it if you wanted to. The sea was perfect, literally stood in the water up to your ankles and you could see the fish swimming around you, stunning. The food places by the aqua park were lovely, the kids loved the chicken poppers at lunch time. The food in the main restaurant was stunning, so much flavour and good quality. The cakes were simply stunning. Breakfast was ok, typical of an all inclusive holiday. From check in to check out we had no issues at all. Ate in the oriental restaurant and the mexican one, both times food was perfect. The sweet and sour chicken was the best we have ever had. The entertainment in the day was perfect and the night shows were brilliant, very talented people. The animation team all work extremely hard and were lovely. Such a big selection of both Cocktails (Very strong though) and Mocktails, even the lager was lovely and cold and tasted nice. Shops on site were pricey but the shops on the lower level were better value for money for things like sweets and crisps for the kids. Our room (6432) was a 2 bed family room, it was amazing, what a balcony, it was massive and the view at sunset was picture perfect. The double bed was massive and so comfy as was the kids single beds. The bathrooms are a bit dated but they were kept spotless as was the room the whole time we were there. We went on 2 trips whilst there. Quad biking on the dessert at sunset, we booked this through the men in the grey polo shirts that come around the pool areas in the day, their base is as you walk out of the hotel main entrance, the quads are to the right of the entrance. I would recommend these as it was the best experience we have ever done. We bought the pictures off the photographer too, pricy but well worth it. We also booked the glass bottom boat through the men in the reception area that have a desk and wear the yellow polo shirts, again, would recommend this, fantastic experience and kids loved snorkeling in the sea. I can not brag up this hotel enough, we have been lucky to have some amazing holidays over the years and rarely get disappointed but this is, by far the best we have had. If I could change one thing, it would be that I wish they would let guests use the pool in the sister hotel opposite, even if just for one day as that looked stunning too with the swim up bars. The whole hotel is stunning, the reception, the grounds, every part of this hotel has had so much attention paid to it. All the staff, food staff, bar staff, receptionists, cleaners, all brilliant. Have already been looking to book for next year and will be taking more family with us. We have amazing memories from this holiday, a big thank you to the hotel
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 3 days ago
Dear Linda J Greetings from the sunny Fun City Hotel. We would like to take the opportunity to thank you indeed for taking the time to issue such a positive review regarding your recent holiday at our hotel. So glad that you had a perfect stay with us and that we reached all you expectations and even more and we were able to host you in an unforgettable way. We are really happy that you enjoyed the “dine around “in our various restaurants, and you always found “your” taste of food. We are already looking forward to welcoming you soon back again for a relaxing holiday at our property. Kindly accept our warmest regards from the Red Sea shores Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Samuel O wrote a review 25 Sep
1 contribution
We had a very good time at the Serenity Fun City hotel, especially because of the people who work there. For this we want to give special thanks to Abd Allah F. O, Emad F. O, IRiny F. O,Mahmoud F. O, Gamal, Ahmad, and many others. Thanks to the one who cleaned up our room( 6424) from 19 to 25.09.2022. You are hard worker and nice people and you diserve to be appreciated.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 5 days ago
Dear Samuel O We are pleased to hear that we could exceed your expectations and that you liked our hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that! We will pass on your compliments to our staff, which is the best motivation we can offer! FunCity team is looking forward to welcoming you again and hopes to meet your expectation once again. Sunny Regards, Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SCMEngland wrote a review 24 Sep
England4 contributions
We are on our final full day at this resort. This is an honest but hopefully helpful review. First off the hotel. The faculties are amazing. Fantastic for kids. There is so much choice to keep them entertained all day. The water parks for both older and younger kids also the various pools. There is also a mini fair and an arcade. Our children never went bored in the evenings. We split things up each night so they could experience different things. The rooms, this was the only slight disappointment. They are clean but they are in need of an update. Particularly the bathrooms. We spoke to a few of the managers about this and they said they do have a plan to upgrade them but I am not sure when this will be. We had a family room with pool view on the second floor. The food, overall it was okay. There is something to choose from for every meal. The snack bars are also available serving a wide range of foods for lunch or snacks. The drinks are served in a plastic cup or paper cup from the snacks bars. From the restaurant and indoor bars mainly.glasses unless they run out then it's paper cups. You can bring your own if you wish and they will fill them. The staff at this hotel are brilliant. They all work very hard. Some are less joyful than others but I think that can be anywhere you go. Some people love their jobs and others don't! You have to remember they go months and months without seeing their families. They are not paid huge amounts of money. We worked out they get between £100 and £200 a month but having said that its relative to how it is to live in Egypt and compared to the UK it's pretty good value there. When you are relaxing by the pools there will be people coming to sell you excursions, beauty treatments or photos. If you aren't interested just politely say no thank you and they leave you alone. There are shops at the hotel but we never used them, compared to the Senzo mall they are very expensive. We had professional photos done by the company offering them at the hotel. Nice photos but not the best we have had. We did buy some as we wanted to capture as many memories as possible but the prices for the overall package are a bit crazy. We opted for a small single selection of digital photos that he uploaded to our phone. Be careful....they love money and if they realise you are from UK they will try and confuse you with currency conversions to get more money. You have to know your stuff and do your own calculations. We caught the photo guy out trying to get more from us. This annoyed me. At the hotel there are yes Egyptians or Arabs also on holiday. Some say they are rude. I am not sure they are rude but they aren't overly friendly, they just do their thing. They are fortunate enough to be able to have a lovely holiday in their own country or not far from where they live so why not! Things to do around the hotel, so this is quite simple. Nothing is a walk away apart from the other hotel opposite and the beach at that hotel. Everything else is an Uber or a taxi. The driving habits are very interesting but we got to where we needed to be safely. I would recommend excursions they are an amazing experience. For me the only ones to book the excursions with are Falcon Adventures through Said. You can contact him directly on Facebook. They met us on our first full day and we booked everything with them plus our WiFi box. The service is unreal.and they provide a fantastic experience they are very helpful and it's great value for money. We are a family.of 5. We did Paradise Island, Submarine boat and the Bedawia excursion plus our WiFi box cost £350 which was bang on what we wanted to spend, for a week that was more than enough. Next time I probably wouldn't do the Sumbarine boat again. This wasn't anything to do with Falcon it was more that we didn't really see much other than a sting ray and a huge turtle but I guess it's a bit of luck as to what you see. Basically book with Falcon you won't be disappointed! Other things you can do is Senzo mall which includes a Spinneys supermarket also KFC and McDonalds. The marina which is amazing at night and you can do some shopping. Apparently there is a place called Mini Egypt which is good for kids, we didn't have time to go though. So would we come again? Yes definitely to Egypt. Would probably try a different resort though as it's nice to change things up. We would.probably stay in a resort where it's not as far to go to the pyramids. Hope this has been helpful! Enjoy and your holiday is what you make it ☺️
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 5 days ago
Dear Beloved Guest We are pleased to hear that we could exceed your expectations and that you liked our hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that! We will pass on your compliments to our staff, which is the best motivation we can offer! FunCity team is looking forward to welcoming you again and hopes to meet your expectation once again. Sunny Regards, Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohab M wrote a review 24 Sep
1 contribution
My vacation in this hotel was awesome,more than perfect The staff was friendly and so kind The beach was amazing ,I saw kinds of fishes I have never seen before . The luna park was very exciting and safe for the children. Also the room was very clean and beautiful.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 6 days ago
Dear Mohab M We’re so happy to hear you had a great experience at FunCity Hotel. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cuypers K wrote a review 23 Sep
1 contribution
Thanks to everyone from the hotel staff, we had an amazing vacation with a lot of fun! Special Thanks to the amazing swimming pool lifeguard Ahmed Fatem! And the animation Guys Reo, icham (not sure my spelling is correct of his name!) and all the other amazing animation people!!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 1 week ago
Dear Cuypers K Thank you for taking time to write about us on Trip Advisor and for recommending us on this forum. We are pleased to know that you had a comfortable and relaxing stay with us and found all the services and amenities upto your satisfaction. As a team we believe in creating memorable moments for all our guests. Thank you for appreciating the hard work, passion and dedication of our team members. We look forward to welcoming you back in FunCity Hotel Warm Regards Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
karas M wrote a review 23 Sep
1 contribution
Serenity fun city the best forever service Restaurant Garden Pools Overall Ranking full mark rooms are very good Devise any one to come serenity and enjoy full happiness games Totally visit serenity to enjoy
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 1 week ago
Dear Karas M It is pleasure that we achieved our goal of making your stay memorable by providing outstanding service. We strive to make the experience at our hotel one you will remember forever. Looking forward to welcoming you again soon Respectfully Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kiran shahnawaz wrote a review 23 Sep
Bradford, United Kingdom1 contribution
We stayed at this hotel for 10 nights just returned home yesterday. My kids are aged 5 and 7. This hotel was absolutely amazing from the moment we checked in to the the moment we checked out. There is alot to do for kids and adults. Really good aqua parks my kids loved it. The staff are so welcoming and always ready to help. Our cleaner always left towel animals for the kids. The food is good. We really missing it. The guard at the kids aqua park is really cheerful and made good friends with my husband. The management staff are amazing always willing to help. Beautiful grounds to the hotel. Our room was a family room overlooking the pools very spacious and clean. I would highly recommend to visit especially if you have children of any age. The only down side was the wifi but you can buy a sim from the hotel shop of you really want wifi all over the hotel. My kids loved the luna park they couldnt get enough of it. Its free for kids for 30 minutes they can almost sit on each ride in that time its brilliant. Thank you serenity fun city for making our stay memorable we loved staying here and surely will visit agin.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 1 week ago
Dear Kiran Shahnawazk It is pleasure that we achieved our goal of making your stay memorable by providing outstanding service. We strive to make the experience at our hotel one you will remember forever. Looking forward to welcoming you again soon Respectfully Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dalia A wrote a review 22 Sep
1 contribution
I enjoyed all the experience Room is luxurious and has a very beautiful view Pool is huge and of a suitable height I enjoyed it the most Staff are helpful and respectful They have a fantastic circus,I liked the costumes and the animals My kids enjoyed luna Park So much Food was so tasty and variable especially the dinner. Snacks were tasty they had sandwiches, drinks,main courses and desserts.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 1 week ago
Dear Dalia A We’re so happy to hear you had a great experience at FunCity Hotel. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fatma Ashraf wrote a review 22 Sep
1 contribution
+1
Room is so neat and clean, it is provided with all the tools that you may need a toothbrush as an example(I never found such a thing in other hotels by the way) . Food is perfect and tasty all the time and variable that suits all tastes, even the snacks were perfect and variable all the time. Pools are of average height that tall and short people will enjoy them, there are activities and dances in them too. The pool is huge too. The aqua slides are a lot and so much exciting, there are slides that you can slide on with friends, double slides and triple one. The staff is so respectful and cheerful with egyptians and foreigners. There is circus too, I attended only the beginning of it but I heard that it was so much fun, but fortunately I took photos with the panda costume. At night I enjoyed the luna Park so much. I saw all ages play there all parents and children enjoyed it. That's all I have experienced, but there are video games and night parties too and I believe that they are perfect as well as the rest of all the activities. I really enjoyed all my time there that I wished I never go back home, that's why I didn't just say "it was a perfect experience".
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Try not to exhaust yourself to the top (as I did😅) in the morning so you could attend parties at...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Serenity Fun City
Responded 1 week ago
Dear Fatma Ashraf Thank you for taking the time to post your review on TripAdvisor. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations in regards to the service delivered. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels and we do appreciate your kind recognition. We will be looking forward to welcoming you back to FunCity Hotel again soon. Kindest Regards, Sherif Sabry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$109 - US$191 (Based on Average Rates for a Standard Room)
LOCATION
EgyptRed Sea and SinaiHurghadaMakadi Bay
NUMBER OF ROOMS
585
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Frequently Asked Questions about Serenity Fun City
Which popular attractions are close to Serenity Fun City?
Nearby attractions include Makadi Water World (4.6 km) and Hurghada Equestrian (5.3 km).
What are some of the property amenities at Serenity Fun City?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Serenity Fun City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Serenity Fun City?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Serenity Fun City?
Yes, free parking is available to guests.
What are some restaurants close to Serenity Fun City?
Conveniently located restaurants include Sofra, Makai Tukai, and Amaya Restaurant Madinat Makadi.
Are there opportunities to exercise at Serenity Fun City?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Serenity Fun City have an airport shuttle?
Yes, Serenity Fun City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Serenity Fun City have airport transportation?
Yes, Serenity Fun City offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Serenity Fun City?
Yes, dry cleaning and laundry service are offered to guests.
Does Serenity Fun City offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.