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Hilton Sharm Waterfalls Resort

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6,116 Reviews from our TripAdvisor Community

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Showing 3,894: English reviews
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Reviewed 2 days ago NEW

the best hotel in Egypt. I have been to many hotels in Egypt and the quality of this hotel raises up equally to the level of American hotels. I love this place and I will be back. and was sad to leave.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nonobaby
Cairo, Egypt
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

As I stayed at Hilton waterfalls many times because of the amazing hospitality which I actually need from the hotel staff more than anything, Everyone had his own view as we have different thoughts, Generally, the hotel staff is amazing, & making the hotrl just perfect & managed very well. Good location for the following reasons: direct on the beach...

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Thank A-Elhayawan
About Hotel's Favourite Review
Cairo, Egypt
Reviewed 3 days ago NEW

I visited this hotel with my family. The worst thing about this hotel is the beach. it is very narrow and stony. We couldn't enjoy it at all. The wifi is very slow. The animation team very lazy and we have seen them only very rarely during our stay. The reception staff are very rude and the check in took...

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Helpful?
Thank Islam I
Hilton W, Guest Relations Manager at Hilton Sharm Waterfalls Resort, responded to this review

Dear Islam I, Thank you for choosing to stay at the Hilton Sharm Waterfalls resort during your recent holiday in Egypt. We were regretful to learn that your perception of our resort did not comply with the image of a five-star hotel. Our entire team put a lot of effort to maintain the highest standards of service, to let our...

Reviewed 1 week ago via mobile

I visited this hotel more times... i feel good this staff is friendly and professional and the place is big and have good facilities and activities... the food is not very good i don't like it i hope next time will be more good and more variety. .. and really wanna to thank all of animation team and the chief...

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Thank Omar E
Lebanon
Reviewed 1 week ago

We went there for Easter Holiday (April 13-17, 2017). Resort is clean, rooms are average but no snack bar, beach is rocky with some sandy small areas. We expected to be in a 5 stars resorts, but it was a disappointment, food is less than average, small amount of choices and same things almost everyday, you get sick of it,...

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Thank Eagle662016
Reviewed 1 week ago via mobile

Fantastic hotel stayed here for our first wedding anniversary received a room upgrade a checkin and fruit baskets and platters of biscuits left in the room throughout the stay. Staff are so helpful from arrival to checkout they couldn't do enough for you. My husband and I had a couples massage. Amazing would recommend. Would definitely return.

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Thank Tara E
New York City, New York
Reviewed 2 weeks ago via mobile

Stayed early April for four nights. Security: very good. Location: a little far- but close to new water park opening soon apparently. Close to old market- (50 pounds for taxi) Soho square /airport (125-150 for taxi) Pros: - large facility with many pools- amazing views from rooms. - excellent customer service. Front desk was excellent. - the spa on site...

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Thank willingly_lost
Hilton W, Guest Relations Manager at Hilton Sharm Waterfalls Resort, responded to this review

Dear "zimmad I", Thank you for choosing to stay at the Hilton Sharm Waterfalls resort during your recent holiday in Egypt. We were regretful to learn that your perception of our resort did not comply with the image of a five-star hotel. Our entire team put a lot of effort to maintain the highest standards of service, to let our...

Riyadh, Saudi Arabia
Reviewed 2 weeks ago

The hotel itself is quite nice, the location is a bit far from most of the activities, but this gives it a secluded feel. The staff, all staff, were fantastic, and always willing to help. Especially the Bell-hop Mohamed (abu Ziad i think). But the food... was terrible. most of the time un-eatable. We struggled through breakfast, resorting to hard...

Review collected in partnership with Hilton Hotels & Resorts
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Thank 890williamo
Hilton W, Guest Relations Manager at Hilton Sharm Waterfalls Resort, responded to this review

Dear “890williamo”, The entire team of the Hilton Sharm Waterfalls resort was regretful to read your perception of the resort, which did not comply with your expectations. We are sincerely sorry that we were not able to make your stay a big success as we have done with thousands of other regular guests as well as the first-time visitors. We...

Reviewed 2 weeks ago

Nice hotel, nice service, and friendly staff ever. It was really a nice experience. The hotel is cozy, luxurious, and relaxing. The cocktails were various and great. The Hard All Inclusive package is strongly recommended.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Ramy B
Reviewed 3 weeks ago via mobile

Definitely not a 5* hotel and not what we expected from a international hotel chain. Check in was appalling, reception staff were very unhelpful and very amateur. The hotel complex is vast, we were given a map and left to carry our own luggage while trying to find our room. The room was large functional with a nice patio looking...

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Helpful?
Thank GARYGRUMPLET
Hilton W, Assistant Front Desk Manager at Hilton Sharm Waterfalls Resort, responded to this review

Dear GARYGRUMPLET, Thank you for taking the time to write your feedback on Tripadvisor. Our customers’ comments are very important to us as only through your observations and remarks we are able to measure our performance and improve certain aspects of services. It was concerned to learn that products we offered did not completely satisfy your requirements. I have discussed...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Internet
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on the shores of the Red Sea with a private beach jetty and onsite dive center, Hilton Sharm Waterfalls Resort is the ideal place for guests to stay in Sharm El-Sheikh. Near to the city's attractions, including Il Mercato shopping mall and the Old Market, guests can either stay in the hotel complex - with its very own private beach - or venture into the bustling city center. Relax in the hotel's outdoor swimming pool complex, or keep fit in the health club with cardio machines and weights. Learn to scuba dive at the hotel's private beach or venture into town for a round of golf. Guest rooms at this Sharm el-Sheikh resort feature garden views or sea views and high-speed internet access. Keep up to date with work at the large desk, or relax on the balcony with a cool drink from room service. Hold events in the meeting room for between two and 30 guests, or utilize the business center for printing and photocopying. At the end of a long day, enjoy the finest cuisine in the city at one of the resort's restaurants and bars. From contemporary Italian dishes at Verdi Bistro, to Arabic food at the Paradise Reef restaurant, the Hilton Sharm Waterfalls Resort caters to all tastes. ... more   less 

Additional Information about Hilton Sharm Waterfalls Resort

Address: Ras Um El-Sid Cliff, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Price Range: RM200 - RM396 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Sharm Waterfalls Resort 5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Hilton Sharm Waterfalls Hotel Sharm El Sheikh
Sharm El-Sheikh Hilton
Hilton Waterfalls Sharm El Sheikh
Hotel Style:
#3 Business Hotel in Sharm El Sheikh
#25 Top resorts Hotel in Sharm El Sheikh
#25 Family Hotel in Sharm El Sheikh
#25 Romantic Hotel in Sharm El Sheikh
#36 Spa Hotel in Sharm El Sheikh
#43 On the Beach Hotel in Sharm El Sheikh
#47 Luxury Hotel in Sharm El Sheikh
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Sharm Waterfalls Resort staff and other travellers.
249 questions
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Questions? Get answers from Hilton Sharm Waterfalls Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1400 faces the beach”
Eagle662016, 18 Apr 2017 | Read review
“rooms direct to pool or sea is stunning”
moustafak116, 30 Nov 2016 | Read review
“Higher floor rooms don't have mosquitos”
, 5 Sep 2016 | Read review
“The hotel was fine, but it was a little far from the city center.”
265raada, 29 Aug 2016 | Read review
“Highly floors , professionally , Excellent costumers service.”
liugask, 21 Aug 2016 | Read review
5 of 5