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Phoenix Park Inn Resort

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1,201 Reviews from our TripAdvisor Community

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Showing 1,144: English reviews
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Northamptonshire
Reviewed yesterday NEW

Stayed here for a couple of weeks beginning of April 2017. Staff were really friendly, efficient and very protective. Would stay again just because of the staff. Facilities good, bedrooms spacious and clean. Air conditioning very good, although no instructions on how to use the remote control (froze during the night cos we didn't know how to put it in...

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1Thank Kat12350
Kolkata (Calcutta), India
HOTEL’S FAVOURITE REVIEW
Reviewed 17 March 2017

This is definitely one of the most lovable stays that we as a family have experienced. The location is nice, property is good, well-maintained and all that but what made a real difference was the staff behavior and attitude. Everyone was very polite, always smiling and eager to help. Special mention for Anup, Toslim and Sudip - you guys made...

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3Thank manirudh2000
About Hotel's Favourite Review
Phoenix-Park-Inn, General Manager at Phoenix Park Inn Resort, responded to this review

Hello manirudh2000, I am very happy to know that you loved your stay at Phoenix Park Inn. You words of appreciation have been shared with Anup, Toslim and Sudip - they all send their regards. Thank you for the 5-star rating. We hope to host you again, in the future.

Reviewed 1 week ago

Very nice hospitality provided in this Property. We had special wishes for extended support from Staff, Mr Mohammed Zuber from House Keeping during our stay. During May stay I found Property proving quotient Food and exceptionally well maintained room amenities. We wish good for Park INN/Radisson.

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2Thank Abhijit M
Phoenix-Park-Inn, General Manager at Phoenix Park Inn Resort, responded to this review

Hello Abhijit M, Thank you so much for taking the time out to review us. I am grateful for the 5-star rating you have given us. I look forward to hosting you again, soon.

Nuneaton
Reviewed 1 week ago via mobile

We have been to North Goa many times staying in various locations. So feel quite able to pass comment on this hotel. The Phoenix Park Inn Resort is by far the best hotel we have stayed in yet. Large bedroom, excellent shower/toilet, so spacious. The fridge was stocked with bottles of free water every day.Superb breakfast room which was more...

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4Thank HarryNuneaton
Phoenix-Park-Inn, General Manager at Phoenix Park Inn Resort, responded to this review

Hello HarryNuneaton, Thank for taking the time out to review us. I am happy to know that your experience with us was great. Do give us the chance to host you again.

Birmingham, United Kingdom
Reviewed 1 week ago

Stayed for 3 wks at the phoenix and had a wonderful time. staff are very cheery and always there for you. Breakfast consists of indian food and western food so there is no need to go hungry, Harendra the lad that cleaned our room was very polite and every day we returned to our room it was clean and spotless,...

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2Thank stoky23
Phoenix-Park-Inn, Front Office Manager at Phoenix Park Inn Resort, responded to this review

Hello Stoky23, Thank you for taking the time out to review us. I am happy to know you enjoyed your stay with us. Do visit again!

Mumbai (Bombay), India
Reviewed 2 weeks ago via mobile

Reached the property quite early I admit! In fact at 6 am !! I know that's too early and hence I'd already mailed them beforehand! On a conscious basis, I booked from yatra .com and chose the package which specifically mentioned flexible check in and check out! The best part was that they replied positively that they shall honour the...

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2Thank monilshah7
Phoenix-Park-Inn, General Manager at Phoenix Park Inn Resort, responded to this review

Hello monilshah7, My sincere apologies for the anguish caused to you. I believe that the rooms in question were reserved (guests do ask for specific rooms) and hence we could not hand over those rooms. However, I absolutely agree with you that the customer handling from our side should have been much better. I have taken the matter up with...

Mumbai (Bombay), India
Reviewed 2 weeks ago via mobile

The most rude staff I have very met !! The hotel is full with mosquitoes , lizards !! Very unclean !! The staff is super dum and super slow ! I hope hotel over replaces all the staff or shut down the hotel !! Never spoil your holiday by coming here !

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1Thank Karishma S
Phoenix-Park-Inn, General Manager at Phoenix Park Inn Resort, responded to this review

Hi Karishma S, I am really sorry for all the inconvenience caused to you. It is endeavour to provide our guests with the best facilities and make their time with us memorable. Again, I sincerely apologise for all grievance caused to you.

Reviewed 2 weeks ago

This is our fourth stay at the Phoenix Park Inn. This year has seen the rooms having had a makeover. This has made the accommodation even better than previous years, The modern look has really made the room we had light bright and spacious, Staff at the Phoenix have always been friendly and it is great to see them on...

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1Thank Keith P
Phoenix-Park-Inn, General Manager at Phoenix Park Inn Resort, responded to this review

Hello Keith P, Thank you so much for the 5-star rating. We are delighted to know that you enjoyed our stay with us. We look forward to hosting you again.

Reviewed 3 weeks ago via mobile

Good resort Excellent service by Soumen .... Actually brilliant But not enough variety in menu Should include more of English and continental menu Swimming pool was not up to the mark As in all good resort to stay on .....

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2Thank Harshdeep A
Phoenix-Park-Inn, General Manager at Phoenix Park Inn Resort, responded to this review

Hello Harshdeep A, Thank you taking the time out to review us. We are delighted to know that you enjoyed your stay with us. You feedback about menu expansion has been taken into consideration and we will work on bettering the same. Thank you, once again.

New Delhi, India
Reviewed 3 weeks ago via mobile

This is definitely one of the most lovable stays. The location is nice, property is good, well-maintained and all that but what made a real difference was the staff behavior and attitude. Everyone was very polite, always smiling and eager to help, Only one thing I have to complaint about powercut. A part from this every thing was great. I...

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Helpful?
1Thank Bashim_Khan
Phoenix-Park-Inn, General Manager at Phoenix Park Inn Resort, responded to this review

Hello Bashim_Khan, Thank you for the positive review and the kinds words. These are truly encouraging. I hope you will give us a chance to host you again, soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Phoenix Park Inn Resort

Address: Sequera Vado, Candolim, Bardez 403515, India
Region: India > Goa > Bardez > Candolim
Price Range: RM286 - RM444 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Phoenix Park Inn Resort 4*
Number of rooms: 128
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Also Known As:
Phoenix Park Hotel Candolim
Park Inn Phoenix
Phoenix Park Goa
Candolim Park Inn
Phoenix Park Inn Goa
Phoenix Park Inn Hotel
Park Inn Candolim
Phoenix Park Inn Resort Goa/Candolim, India
Hotel Style:
#8 Spa Hotel in Candolim
#8 On the Beach Hotel in Candolim
#9 Luxury Hotel in Candolim
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Park Inn Resort staff and other travellers.
57 questions
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See all questions (57)

Questions? Get answers from Phoenix Park Inn Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an open balcony (one with railings around it) as the concrete ones house the aircon unit - it gets very hot when aircon has been on.”
Kat12350, 22 Apr 2017 | Read review
“Pool Facing Rooms are really cool”
, 13 Apr 2017 | Read review
“1st floor, when its hot you dont want to be climbing stairs”
stoky23, 10 Apr 2017 | Read review
“rosa block say no more”
sankey1963, 28 Mar 2017 | Read review
“Pool view and first floor .”
989kapilj, 22 Mar 2017 | Read review
5 of 5