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The Leela Ambience Gurugram Hotel & Residences

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The Leela Ambience Gurugram Hotel & Residences
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900 Reviews from our TripAdvisor Community

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Showing 854: English reviews
Singapore, Singapore
Reviewed 2 days ago NEW

The ideal choice to stay in Gurgaon if you want to avoid traffic. I like that mall right next to the hotel that you could shop & eat, even a supermarket at the basement. Room is big and breakfast buffet spread is even bigger! Friendly staff. Nice & safe hotel to stay for solo female business traveler.

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Helpful?
Thank Eltan16
Dubai, United Arab Emirates
Reviewed 3 days ago NEWvia mobile

Great hotel but it's shocking that for a business visit, they insist on charging heavily for basic wifi which should be a given in today's day and age .. . Let me see if I can show reason to them tomorrow morning when I meet the management during breakfast time 😅

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Helpful?
Thank Isaac K
Stockholm, Sweden
Reviewed 5 days ago NEWvia mobile

Stayed for three nights on a business trip with a very hectic schedule. The hotel served as a safe haven and breathing space in between the meetings. I stayed at the Royal Club on the 5th floor. The room standard was top notch, as was the overall service provided by the kind and professional staff. I could write a novel...

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Helpful?
Thank Niklas A
MichelKoopman, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, It was indeed a pleasure having you stay with us and we are happy to note that you liked the food, service, ambience and surroundings of the hotel. We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. Best Regards, Michel...

Reviewed 1 week ago NEW

I stayed here in 2015 January for business trip for a day. Must say I found this property very beautiful and well maintained. Every staff starting from reception till restaurant are very courteous and helpful. I like the Spectra restaurant and it's great spread of food for breakfast. If you are in Gurugram for business purpose , then I would...

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Helpful?
Thank Shuchismita C
MichelKoopman, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. Thank you for taking out the time once again and writing a review. We will certainly look forward to your return in the future. Sincere regards, Michel Koopman

Mumbai, Maharashtra, India
Reviewed 1 week ago via mobile

Attended an event at The Leela Ambience , it was amazing. Hospitality is good but service is a bit slow, would ask the management to work on it. And would like to bring forth the point that on the Valet slip it was written 250 rupees for a Valet, the Guard didn't charge but I will ask the Hotel to...

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Helpful?
Thank Mohit_Indian
MichelKoopman, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, Thank you so much for your feedback, really happy to note that the event you attended was a success and you were satisfied with the facilities and services of the hotel. I will share your compliments with the team members, and they will be happy to note the same. We have also noted your valuable feedback and I...

London, United Kingdom
Reviewed 1 week ago via mobile

We stayed here for 4 nights. The lobby was great, the staff was really helpful and kind especially the guest services and front office team. The food was good and the breakfast had a great spread as well. The negative thing I found was the service to room by housekeeping was too slow. I would stay here next time when...

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Helpful?
Thank ChefSaheb123
MichelKoopman, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, We greatly appreciate your comments. We are glad to know that you liked your stay, breakfast buffet at Spectra and the services of the hotel. Your feedback gives us an insight towards the area of improvement from our side and we will certainly work on it to make our hotel the most preferred destination in the City. Once...

Bangalore, India
Reviewed 1 week ago via mobile

Incredible hotel, amazing food, great ambience, lovely staff. Try visiting spectra restruant at the lobby level. Good place to treat your friends or hosting business meets. Order non-veg platter if you are on wine. Proximity to business centres, & if you are in that mood to shop, you shall find a mall within 45 mtrs.

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Helpful?
Thank Madhav V
MichelKoopman, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, We are truly grateful for the wonderful things you have said about the hotel, team and services. I will share your compliments with the team, and they will be happy to note the same. Thank you so much and we look forward to welcoming you again. Best regards, Michel Koopman

Reviewed 2 weeks ago via mobile

This was our 1 st time to Delhi . We are a family of 2 adults & 2 kids . Stayed in the Royal club room located on the 5 th floor . Our rated included breakfast , two way hotel transfers and club room access. We had very pleasant stay & with it being located next to the ambiance...

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Helpful?
Thank Kamalsen N
MichelKoopman, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, It was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities & services were as per your liking and expectation. It’s exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an...

New Delhi, India
Reviewed 2 weeks ago

Great quality food, amazing ambience, well mannered staff, well maintained and designed rooms, luxurious and classy. Nearby DLF cybercity, and ambience mall having all brands of clothing within it and entertainment places too like Underdogs, etc. and the second largest mall of asia. its having a kids club and kids can roam here and there and teh hotel has a...

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Helpful?
Thank cashilpag
MichelKoopman, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, It was indeed a pleasure having you stay with us and we are happy to note that you liked the ambience and surroundings of the hotel. We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. Best Regards, Michel Koopman

Reviewed 2 weeks ago via mobile

Leela at Ambience Mall is a great venue for business meetings & conferences. The Hotel is well located & easy to find. Valet services for car parking. We have early morning meetings starting 7am. Starting with Tea Coffee & leading to a breakfast buffet with live counters. All services are World classes

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Helpful?
Thank Rajiv A
MichelKoopman, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, We are truly grateful for the wonderful things you have said about the hotel and services. We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. Best Regards, Michel Koopman

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Near The Leela Ambience Gurugram Hotel & Residences

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located at the recognized gateway business district of Gurgaon in the National capital region (NCR) – The Leela Kempinski, Gurgaon is a contemporary luxury hotel that combines the conveniences of a modern living with the distinguished Indian hospitality. Surrounded by lush green environment and complimented by its location, in mixed-use complex of high-end residences, luxury shopping mall, restaurants, entertainment and wellness facilities make it a perfect lifestyle destination for a business visitors, people on vacation and inveterate shoppers. It’s warm, intimate service delivered by efficient friendly staff highlight the true essence of Indian Hospitality. ... more   less 

Additional Information about The Leela Ambience Gurugram Hotel & Residences

Address: Ambience Island National Highway 8, Gurgaon 122002, India (Formerly The Leela Kempinski Gurgaon Delhi NCR)
Region: India > Haryana > Gurgaon
Price Range: RM620 - RM1,495 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Leela Ambience Gurugram Hotel & Residences 5*
Reservation Options:
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Also Known As:
The Leela Kempinski Gurgaon Delhi Ncr Hotel Gurgaon
Leela Kempinski Hotel Gurgaon
Hotel Style:
#8 Romantic Hotel in Gurgaon
#8 Family Hotel in Gurgaon
#11 Business Hotel in Gurgaon
#11 Spa Hotel in Gurgaon
#15 Luxury Hotel in Gurgaon
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Questions & Answers

Here's what travellers have asked, with answers from The Leela Ambience Gurugram Hotel & Residences staff and other travellers.
7 questions
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Manchester
2 months ago
Denver, Colorado

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Questions? Get answers from The Leela Ambience Gurugram Hotel & Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The residences are amazing for long term stay, spa is relaxing”
  • Room service kept delivering free bottled water to my room
 of 5 bubbles TheOnces, 29 Dec 2016 | Read review
“Our suite was on the 4th floor, great views and superb facilities”
 of 5 bubbles 643keng, 18 Dec 2016 | Read review
“Residence rooms on the north side are quieter, and the south side are brighter - facing Cyber City.”
 of 5 bubbles bontof, 14 Dec 2016 | Read review
“No Tip, don't stay in this property if you are not brand conscious”
 of 5 bubbles indyeah, 11 Dec 2016 | Read review
“The residence apartments are excellent as well as the deluxe suites- especially for families.”
 of 5 bubbles 546debbied, 9 Dec 2016 | Read review
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