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The Palms - Town & Country Club

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The Palms - Town & Country Club
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175 Reviews from our TripAdvisor Community

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Showing 170: English reviews
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Ulhasnagar, India
Reviewed 2 days ago NEW

Everything is absolutely fantastic here, from cleanliness, greenery, ambience, spacious,food and even staff !! Swimming pool, Gym, and four amazing restaurants within the property. You can visit here any season. And this is one of the best place for Destination wedding.

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Helpful?
Thank deepakvalecha31
Mumbai, Maharashtra, India
Reviewed 2 weeks ago via mobile

Ideally located very well connected. As we have booked expecting it should be kids friendly , we were not disappointed specially with kids area , pool side and other facilities. Room service need to be improved . Over all had a good time. One of the high light is their Breakfast, not only food variety but quality and over all...

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Thank Nikhilsam09
Jaipur, India
Reviewed 3 weeks ago

It was a great stay..good ambience...very good room..comfortable and elegant. Felt relaxed in this environment. Breakfast was also good, courteous services. Would like to visit again with family. Value to money.

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Thank Vivek0710
Reviewed 3 weeks ago via mobile

If you are in Sushant Lok 1, this is the club you want to be a member. Great location, fantastic facilities- pool, tennis,squash. Three outstanding restaurants and a bar. A Beauty parlour for all, a kids playing room. Over 30 rooms to stay, banquet halls, gardens etc. Total value for money and a great place for quality family time.

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Thank Dipankar B
Reviewed 3 weeks ago via mobile

What is good, depending of your booking, but price including pick and drop off at airport. This high value for me. Room are ok, lot of space but rather old, an refreshing would be needed. Breakfast is ok but not more, normally you get much more choice so its below average snd quality is low. 4 restaurants, whereof one pub...

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Thank Stefan K
Hyderabad, India
Reviewed 4 weeks ago

Stayed there on business trip for about a month. The hotel was good, the staff was quite friendly. Mehul, Jasnil, Suvasis, Jitender, Siddharth, all were very helpful. It has very big pool, separate for children. The club facility is also good. Some or the activities keep going on in the club. Club membership is very reasonably priced.

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1Thank Shruti S
Anoop_Khushalani2013, Director - Sales & Marketing at The Palms - Town & Country Club, responded to this review

It was a pleasure having you stay at The Palms Town & Country Club, Gurugram and we thank you for sharing your review through TripAdvisor. We are delighted to read that you enjoyed your stay at our property and appreciated the facilities and service levels at the hotel. We are committed to consistently providing warm and efficient services to all...

Reviewed 13 February 2017

Can you imagine a five star Hotel staff rushing at your checkout time to wash your linen then and there and asking you to take the linen with you and pay the amount (for the linen) just because they found some oil spot on it? Well, it happened to me. The receptionist misbehaved when I refused to pay for the...

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Helpful?
Thank apurva j
Anoop_Khushalani2013, Director - Sales & Marketing at The Palms - Town & Country Club, responded to this review

Thank you for taking out time to share your experience at our property. Please accept our sincere apologies for the inconvenience faced during check out from the hotel. We are committed to provide you with the best services at all times and surely this is definitely not our standard and I have addressed the same with the teams concerned. May...

Gurugram (Gurgaon), India
Reviewed 4 February 2017 via mobile

This property is perfectly located and well maintained to provide you a comfortable luxury resort stay away from the hustle bustle of the city like Gurgaon. Staff is extremely courteous from the gate guards to managers. They all try to serve you best and makes your stay memorable. Weekends are organised with live bands performing. Rooms are spacious specially premier...

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Helpful?
Thank chanchdua
Anoop_Khushalani2013, Director - Sales & Marketing at The Palms - Town & Country Club, responded to this review

Thank you very much for taking the time to post a review. I am delighted that you enjoyed your recent visit to The Palms Town & Country Club, Gurugram. Thank you for recognizing our warm and personalized service, and the thoughtful touches organized by my team. It is wonderful to learn that you felt so well cared for during your...

Dubai, United Arab Emirates
Reviewed 30 January 2017

it was a reasonable hotel with all amenities. Location is not so perfect but acceptable. I was there for one night only so I cannot give too much appraisal on the hotel. The rooms are large and comfy and the compound is very big that one can easily get lost without proper direction which was not there.

Review collected in partnership with this hotel
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Thank Steven C
Anoop_Khushalani2013, Director - Sales & Marketing at The Palms - Town & Country Club, responded to this review

Thank you for your kind patronage and also for giving your feedback on Tripadvisor. It was indeed a pleasure having you with us. It is heartening to learn that your stay with us was positive, content, and fulfilling throughout. We, at The Palms Town & Country Club, Gurugram, transform every aspect of your stay into a revitalized experience and are...

New Delhi, India
Reviewed 27 January 2017

The staff and the team is very courteous and they really help out with every small or bog problem faced by the guests. Every detail for an event or hotel services are taken care of. Overall the experience was over whelming and beyond expectation. Keep up the good work.

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Thank namitg1234
Anoop_Khushalani2013, Director - Sales & Marketing at The Palms - Town & Country Club, responded to this review

Thank you for your kind commendations of The Palms Town & Country Club, Gurugram. It’s a pleasure to read that you had a comfortable and worthwhile stay with us. We at The Palms Town & Country Club, Gurugram strive to extend service beyond expectations to all our guests and I’m glad that we succeeded in this. Your words of appreciation...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
The Palms Town & Country Club is a luxury business destination with a trend-setting concept, set up in the heart of India’s globally renowned business hub, Gurgaon. Breaking the traditional concepts of luxury and redefining the term to set new standards of comfort levels with ultimate style. The Palms Town & Country Club has provided the travelers with one of the most modern and finest property in the “value for money” category. ... more   less 

Additional Information about The Palms - Town & Country Club

Address: B - Block | Sushant Lok, Gurugram (Gurgaon) 122001, India
Region: India > Haryana > Gurugram (Gurgaon)
Price Range: RM350 - RM1,312 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Palms - Town & Country Club 4.5*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#13 Business Hotel in Gurugram (Gurgaon)
#34 Luxury Hotel in Gurugram (Gurgaon)
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Questions & Answers

Here's what travellers have asked, with answers from The Palms - Town & Country Club staff and other travellers.
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Questions? Get answers from The Palms - Town & Country Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please be careful of not spoiling their bed sheets, towels etc or else they'll ask you to pay for them and take them home. funny but TRUE!”
 of 5 bubbles , 12 Feb 2017 | Read review
“good large room with all amenities, comfortable large bed. and clean room”
 of 5 bubbles stevenc270, 30 Jan 2017 | Read review
“Ground Floor Rooms because some doesn't have elevator”
 of 5 bubbles namitg1234, 27 Jan 2017 | Read review
“Only downside for me this trip was that football on star select not accessible from some of the rooms and needs to be upgraded to give guests the best TV options”
 of 5 bubbles ClanMacleod2, 26 Jan 2017 | Read review
“Superior room very quite”
 of 5 bubbles inderdevk, 25 Jan 2017 | Read review
5 of 5