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Westin Gurgaon, New Delhi

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#3 of 229 Hotels in Gurgaon
Certificate of Excellence
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Westin Gurgaon, New Delhi
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1,204 Reviews from our TripAdvisor Community

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Showing 1,141: English reviews
London, United Kingdom
1 review
Reviewed yesterday NEW

We booked over 70 rooms at the Westin Hotel for 5 nights all our guests were extremely pleased with all the amenities and service they received. Our stay was very pleasant . Breakfast was lavish with plenty of choices.

Helpful?
Thank bhupisingh2016
New Delhi, India
1 review
Reviewed yesterday NEW

Dear All, Daughter's marriage backbone is "To book a venue", which will really portray the respect & status to your near & dears & specially to your samdhies & their relatives in a most respectable manner. The above objective was excellently done by our choice of Westin Gurgaon as our venue. We were confused with so many hotels & their... More 

Helpful?
Thank jkm061061
National Capital Territory of Delhi, India
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

I went in to this hotel for a business purpose. Situated at a good location, standing tall, so good option if you are new to the city. Negative is the traffic which you would be facing if you are late office goer. Rooms awesome. Service best. Food wise I would say might need a bit of innovation to serve guests... More 

Helpful?
Thank VNIT
TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Renewed Greetings from The Westin Gurgaon, New Delhi! We thank you for staying at our hotel and sharing what made your stay memorable in your review. Our location gives us a distinct edge for its proximity to the prominent landmarks of the city as well as the airport. While our location is much loved, so are our renewing... More 

Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago NEW

To summarize, very disappointing! Absolutely no recognition of SPG platinum status and very poor customer service. Rooms look dated and so are the staff! Plenty of choices in Gurgaon at this price range which offer better rooms and service. Unlikely to return.

Helpful?
2 Thank RKarumb
TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Renewed Greetings from The Westin Gurgaon, New Delhi! Thank you for your review that elucidates where we failed to meet your expectations during your stay with us. We regret the lapses you encountered and assure you that this is not a typical of a stay at The Westin Gurgaon, New Delhi. Most of our patrons have lauded us... More 

1 review
Reviewed 1 week ago

I stayed in this hotel for 2 nights for an office conference and the stay was quite pleasant. To begin with, the reception staff were very cordial, specially Mr Rahul. The rooms were really big and spacious, with all the modern amenities of a star hotel, with a nice view too! The food in the hotel was excellent, to begin... More 

Helpful?
Thank 15kunalw
TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Renewed greetings from The Westin Gurgaon, New Delhi! Many thanks for highlighting the different aspects of your stay in your kind review. A Feel Well experience is only possible when guests enjoy a flawless experience and our associates work hard to ensure just this. We are glad to receive your validation for the same in the form of... More 

Munich, Germany
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Stayed here for a week for work, and really liked it. Highly recommended. The pool is amazing, and the various restaurants in the hotel served great food. The overall design of the place is very good too. It's modern and well designed, but not over the top like some other hotels. The concierges (particularly Manik) were especially helpful, and went... More 

Helpful?
Thank Kevin C
TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Renewed greetings from The Westin Gurgaon, New Delhi! We are glad to know that your corporate retreat was comfortable. Our services are designed to ensure that our business guests face no hassle and seamlessly accomplish their travel objectives. We are glad that you enjoyed the blend of old-world charm and modern comforts at our hotel. We are also... More 

ahmedabad
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago via mobile

We checked in on the 23rd Nov , we were here for a wedding . I am globe trotter , being a member of SPG , i was shocked the way staff was behaving. I think STARWOOD got a through way price profit sharing ratio with the owner. I WILL NEVER STAT IN THIS PROPERTY AGAIN. The housekeeping staff was... More 

Helpful?
Thank jassiAhmedabad
TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Renewed greetings from The Westin Gurgaon, New Delhi! Many thanks for sharing your feedback. Guest reviews are the parameter through which we understand how we are faring. We express our regret for your less than pleasant experience. Please be assured that the dip in our hospitality standards is rare as proven by the various excellently rated reviews shared... More 

Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago via mobile

The good part first. Check in was smooth and the room was great, as usual. I was staying there for 2nd time. Dinner buffet spread was also great. But a few very irritating challenges: 1. Ordered for Darjeeling tea sachets in room. Took 50 mins, 3 calls to reception and 1 call to Duty manager to get the same delivered.... More 

Helpful?
Thank Koushik M
TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Renewed greetings from The Westin Gurgaon, New Delhi! We regret to learn about your less-than-pleasant experience. Please be assured that the hassles you encountered are very rare at our hotel. Most of our guests leave us satisfied with our overall offerings, as seen in the previous reviews. We want to apprise you had that we had duly noted... More 

Brisbane, Australia
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

Stayed at this hotel while my husband had a conference in Gurgaon. The hotel is very welcoming with lovely gardens and water features. The rooms are clean and very modern, with the bathroom having a bath and shower which was great. The breakfast was most enjoyable. The service was friendly and efficient. We had a room on the second floor... More 

Helpful?
Thank julieed
TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Renewed greetings from The Westin Gurgaon, New Delhi! We are glad to know that you had a comfortable stay with us. We understand that a seamless experience is only possible when every aspect of a guest’s stay is hassle-free. It is great to know that from our manicured garden to our meticulously maintained amenities, everything met your expectations.... More 

1 review
Reviewed 2 weeks ago via mobile

My room was very comfortable and cozy. Designer furniture for the luxurious experience. As the room was very bright and clean then it was easy for me to enjoy morning time with complimentary breakfast. I ordered a lunch at around noon time which was tasting amazingly delicious and fresh. It was like as if the food is coming right off... More 

Helpful?
Thank Vandan M
TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Renewed greetings from The Westin Gurgaon, New Delhi! We express our gratitude for your heartfelt commendations that endorse our chic amenities. Our rooms act as an oasis of relaxation, where every detail is designed to perfection. We are glad that you could repose in our chic retreat and also enjoyed our heavenly breakfast and lunch. We are also... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Access to Business and LeisureLocated on the National Highway in the city's growing business and entertainment district, just 15 minutes from Delhi's Indira Gandhi Airport, we're a short walk from multiple malls and the metro for quick service into Delhi.Health and Enjoyment AboundRenew at the Heavenly Spa by Westin™, recharge in the WestinWORKOUT® Gym or indulge in a refreshing dip in our outdoor pool. A journey of culinary delights awaits in our seven restaurants and bars serving authentic Asian, European, and Indian offerings.Chic Heavenly RetreatsOur 313 spacious guest rooms and suites are decadent sanctuaries with Westin Heavenly Beds®, rainforest showers and more. Two exclusive Westin Executive Club floors provide access to our duplex Club Lounge with panoramic views of Millennium City. ... more   less 

Additional Information about Westin Gurgaon, New Delhi

Address: 1 Number M G Road, Gurgaon 122001, India
Region: India > Haryana > Gurgaon
Price Range: RM627 - RM1,325 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Westin Gurgaon, New Delhi 5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Westin Gurgaon, New Delhi Hotel Gurgaon
Hotel Style:
#3 Spa Hotel in Gurgaon
#3 Business Hotel in Gurgaon
#3 Luxury Hotel in Gurgaon
#5 Family Hotel in Gurgaon
#16 Romantic Hotel in Gurgaon
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Questions & Answers

Questions? Get answers from Westin Gurgaon, New Delhi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the pool view”
 of 5 bubbles KevinC208, 26 Nov 2016 | Read review
“I did not stay this time but I did stay earlier this year”
 of 5 bubbles sam_perera92, 17 Nov 2016 | Read review
“Room on the back with pool view are great”
 of 5 bubbles KamleshJani, 7 Nov 2016 | Read review
“nice view, heavenly bed”
 of 5 bubbles chinuniks, 4 Nov 2016 | Read review
“all the rooms are amazing we had 20”
 of 5 bubbles cseepersad, 3 Nov 2016 | Read review
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