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The Fern Citadel Hotel

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#86 of 651 Hotels in Bengaluru
Certificate of Excellence
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173 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Brighton and Hove
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

Very large and clean multi-storey hotel arranged in a rectangle with the 2nd floor restaurant visible from the rooms overlooking the atrium above. It's next to the racecourse and just down the road from Cubbon park. Rooms are clean and large enough.

Helpful?
3 Thank ShaunOConnor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Been staying for long period, The service is good and the staff are very polite and help full. The food at restaurant is very good and delicious. It is located in the heart of the city very convenient for shopping malls. All the best for The Fern Citadel Hotel staffs.

Helpful?
2 Thank Sulaiman W
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

1. Excellent service and staff are always helpful 2. Very qualified and experienced staff 3. Rooms quality very good 4. Prompt intervention 5. Always at the service of the guest 6. Good restaurant with a variety of foods 7. Nice swimming pool and gym 8. Hotel is located at the heart of the City. 9. You can find everything around... More 

Helpful?
3 Thank Vijesh L
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

I have been impressed by the extent of their hospitality. Indeed a home away from home. Their service is second to none. And the food is awesome. Guys am going to miss this place big time and their wonderful staff esp. Suman. That guy is great. Whenever you are in Bangalore, India, don't go anywhere than the fern citadel hotel,... More 

Helpful?
3 Thank georgewireko
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest Greetings !! Thank you for your Valuable feedback on TripAdvisor community. We sincerely appreciate your wonderful words for the team. We, at The Fern Citadel, believe that treat the guest as if he were god himself (Athithi Devo Bhava). Guests such as yourself are the true inspiration behind our philosophy towards hospitality. I will definitely convey your compliments... More 

1 review
Reviewed 4 weeks ago via mobile

Its nice hotel good hospitality of worker's, also services are good environments is clean all the time and security is good , the staffs are very kind and help us for any request what I need in their compound, also the drivers are very kind and are very carefully when driving since took me from airport to hotel, also the... More 

Helpful?
Thank jsumbe
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest Greetings from the Fern Citadel Hotel Bengaluru !! We very much delighted to read your overwhelming feedback on Tripadvisor community. We sincerely appreciate your wonderful words for the team. We always aim to provide best level of service at The Fern Citadel Hotel. It was an absolute pleasure having you with us. We look forward to welcoming you... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

All my trips are booked through MMT / GOIBIBO, always choose on variant hotels, but now I used to stay in Fern Citadel regularly, excellent front office, awesome restaurant, quality and service exceeds always, feel like a place more comfortable, if anything can be more improved it is room service and a little house keeping,staffs from all departments are with... More 

Helpful?
1 Thank Sulfi S
GangadharBelavanaki, Owner at The Fern Citadel Hotel, responded to this review

Dear Guest, Greetings from The Fern Citadel Hotel !! Thank you very much for choosing The Fern Citadel Hotel Bengaluru, and also for sparing time to share your experience with the TripAdvisor community. We sincerely appreciate your wonderful words for the team. We, at The Fern Citadel, believe that TREAT THE GUEST AS IF HE WERE GOD HIMSELF (Athithi Devo... More 

Bhopal, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago

Strategically located, excellent rooms, very hospitable staff and homely comfort. The complimentary breakfast spread is amazing with very good quality of food. The stay does not make one feel miss the home

Helpful?
1 Thank waterman443
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest Thank you for reviewing us on TripAdvisor community. Thank you for appreciating our rooms, breakfast spread, services and amenities. We are extremely glad to note that our team had exceeded your expectations. I will definitely convey your compliments to our team. We look forward to welcoming you back to your very own The Fern Citadel Hotel Bangalore Thanks... More 

Mumbai (Bombay), India
Level Contributor
185 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 25 October 2016

Got to stay at the hotel only for the night. Did not get a lot of time to spend however the checkin was quick and staff was the usual. The floor on which I was allocated the room was pitch dark (maybe some maintenance work) however it was very inconvenient to reach my room

Helpful?
2 Thank geet219
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest Greetings from The Fern Citadel Hotel Bengaluru !! I would like to thank you for giving us your valuable feedback during your recent stay at The Fern Citadel Hotel Bengaluru. I do appreciate you taking the time to apprise us of our imperfection. It is feedback like this which helps us to improve, I would like to assure... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 October 2016

From the moment you arrive, you know you are someplace special. Complimentary drink on arrival was refreshing and complimentary fruits sent to room by lobby manager JAI made me feel special , entire staff is kind, efficient, knowledgeable and have impeccable manners. Wi-Fi ,swimming pool ,gym ,car parking breakfast buffet every rupee I paid for this hotel was worth it!!I... More 

Helpful?
2 Thank bazil m
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Sir We are Very Much delighted with your feedback regarding our services at the hotel. Thank you so much for choosing to stay with us at The Fern Citadel Hotel Bangalore and taking the time to write about us On Tripadvisor. We are extremely glad to note that our team had exceeded your expectations. I will definitely pass on... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2016

Execellent hotel with great staff,When you go back to the same hotel, it feels like home! The guy at the front desk was named JAI, and he was amazing -- I got an upgraded room,The Food is good, not only in the restaurants and the breakfast buffet as well.There is an excellent gym,and amazing pool,Good service, quiet & unobtrusive. Good... More 

Helpful?
2 Thank NAUZIL s
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Sir Greetings from The Fern Citadel Hotel. We are Very Much delighted with your feedback regarding our services at the hotel. Thank you so much for choosing to stay with us at The Fern Citadel Hotel Bangalore and taking the time to write about us On Tripadvisor. We are extremely glad to note that our team had exceeded your... More 

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Room/Suite (6)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
This is a Three star property with budgets for three star Guests.111 Rooms (Executive, Deluxe & Suite)and having Best Banqueting Facilities with 11 Banquet Halls - Mini Theater, Swimming Pool, Health Spa & Meditation Hall.Located in the commercial heartland of Bangalore City at Anand Rao Circle, the Fern Citadel is extremely close to the Bangalore City Railway Station & Main Bus Terminal(05 Min Drive) & 45 minutes drive from Kempegowda International Airport. ... more   less 

Additional Information about The Fern Citadel Hotel

Address: 41, Sheshadri Road | Anand Rao Circle, Adjacent to Axis Bank, Bengaluru 560009, India (Formerly Citadel Hotel)
Region: India > Karnataka > Bengaluru
Price Range: RM228 - RM335 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Fern Citadel Hotel 3.5*
Number of rooms: 118
Reservation Options:
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Hotel Style:
#38 Spa Hotel in Bengaluru
#63 Best Value Hotel in Bengaluru
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Questions & Answers

Here's what travellers have asked, with answers from The Fern Citadel Hotel staff and other travellers.
1 question
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Antananarivo, Antananarivo, Madagascar
over a year ago

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Questions? Get answers from The Fern Citadel Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are good rooms”
 of 5 bubbles , 10 Nov 2016 | Read review
“All the rooms are good rooms”
 of 5 bubbles vijeshl, 3 Nov 2016 | Read review
“Deluxe and suite rooms are nice and very comfortable”
 of 5 bubbles , 29 Oct 2016 | Read review
“An excellent choice for travellers considering its proximity to railway-station, shopping centres, metro......”
 of 5 bubbles waterman443, 28 Oct 2016 | Read review
“top floor rooms”
 of 5 bubbles , 17 Oct 2016 | Read review
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