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UG Grand

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44 Reviews from our TripAdvisor Community

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Showing 41: English reviews
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Bengaluru, India
Reviewed 18 December 2015 via mobile

UG grand is worst hotel in Bangalore ever have seen Staff behavior is unprofessional , staff don't know how to deal with customer Room condition is worst and even water not available in bathroom and also drinking water & towel not provided by hotel staff even after asking. When I complaint regarding all these problems then hotel staff replied as...

Thank pwnmachra
Mangalore, India
Reviewed 15 October 2015

Very poor hotel. Rats in room. Dirty bedsheets.. AC functional but not effective. TV present but doesnt work. Falling paint. Only advantage is 2 minutes walk from bus stop. The receptionist was rude. Entirely confused with a set of IDs that did not resemble local IDs. Didnt even provide bill.

Review collected in partnership with Cleartrip
Thank Saumya_M-17
Bengaluru (Bangalore), India
Reviewed 2 October 2015

Budget hotel near Majestic for all purpose visit. This hotel is situated near the heart of the city. No Restaurent Rooms are small, congested but clean. Hot water is available only in the morning hours.

Review collected in partnership with Cleartrip
Thank drsaif_aa
Kolkata (Calcutta), India
Reviewed 27 July 2015

I stayed in the hotel for five nights because I didn't have any other choice. I had a triple bed room on the top most floor, which can be considered as large and good. The toilets are marginally clean. The hotel staffs were extremely lazy, unhelpful and rude too. The provided blankets were torn, foul smelling and dirty. If something...

Thank Shauryasamanta
Reviewed 27 April 2015

It was really bad experience.The staff were pathetic.The staff doesn't know how to behave with the customers.They were very rude.Rooms were dirty. Bed sheets were bad and mattress were kind of and couldn't sleep properly.Will never stay at that hotel gain.

Review collected in partnership with Cleartrip
1Thank Deepak N
Reviewed 10 March 2015

we booked this hotel to have a few hours of sleep and a shower, after a long flight from Europe, and before taking the train to Mysore. We found a dirty bed, no sheets, and a bathroom without a functioning shower. Registering in the hotel took a long time. I guess one cannot expect much more for this price but...

Review collected in partnership with Cleartrip
7Thank 23katleend
Thiruvananthapuram (Trivandrum), India
Reviewed 20 February 2015

Among all the hotels that I’ve ever booked, this is the worst service that I’ve ever had to endure. I have booked the hotel through Travelguru.com and am angry that they could enlist such a hotel in their service. Read on to learn about my experience. Access Hotel UG Grand is just a brisk 10 minute walk from the Majestic...

7Thank JoelMathew
Margao, India
Reviewed 23 October 2014

The Hotel can be rated as Budget & average for the price they charge. The location of the Hotel is also near the Railway Station & The Majestic Bus stand which is a plus point. Rooms were acceptably clean. They supply hot water only for few hours in the morning. But the people at the reception were not very friendly...

6Thank Baptist_thetraveller
Reviewed 20 August 2014

Just if your like clean bathroom never select this hotel or any hotel that belong to UG group.it will.spoil your mood,if your.don't care about the place where you get fresh n clean...than above comments doesn't matter at all

2Thank pestry
Mysuru (Mysore), India
Reviewed 11 July 2014

1st thing it's not at all good First when I entered room no pillow Bathroom all wet The taps were leaking Flush not working The water sprayer used in toilet was broken I almost complained 20 tyms In f morning for that They just said give us 5 mins And later their sentence was"sir plsss manage " Water is not...

Review collected in partnership with Cleartrip
1Thank PRANAY6687

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  • Room Service
  • Free Parking
  • Room Service
  • Free Parking
  • Laundry Service

Additional Information about UG Grand

Address: No.10, N.P. Lane | Cottonpet, Bengaluru 560053, India
Region: India > Karnataka > Bengaluru
Price Range: RM44 - RM62 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — UG Grand 1*
Number of rooms: 16
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Questions & Answers

Here's what travellers have asked, with answers from UG Grand staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about reservation confirmation in advance”
JoelMathew, 19 Feb 2015 | Read review
“Book this hotel for cheap or budget rooms if accommodation is needed near The Majestic or Railway Station & don't expect much. Book online if possible. They also have UG Royal Hotel nearby.”
Baptist_thetraveller, 22 Oct 2014 | Read review
“don't go for the rooms from the left hand side of the lift”
shreyaan2013, 15 Dec 2013 | Read review
“Best advice go to hotel near MG Road”
311sams, 10 Aug 2013 | Read review
“better reserve through online sites like agoda or makemytrip for assured availability. stayed on two different floor/room on different dates in june 2013 ; no great difference.”
mindtree, 26 Jun 2013 | Read review
5 of 5