Really was looking forward to staying here - had booked multiple rooms and prepaid 180,000 inr. But then I emailed the hotel a few days before the stay (this was for Christmas 2016) and they said they didn't have my booking. They said the price was now ~2x what we had already paid and had confirmations for. So my guess is that the hotel saw they were able to get more due to being pretty full and canceled our stay as it was at the cheapest rate. The hotel says that they never received our booking. This is completely untrue. As soon as we booked, the rooms were taken out of the hotel's inventory, indicating that the reservation did go through. Each room here is individually named and individually booked, so it was easy to tell that the rooms we were booking were reserved for us,…
I found out about Le Colonial several months ago when I was planning a trip to India for myself and my girlfriend - the first India visit for both of us. I knew right away that I wanted for us to spend our last couple of nights in India at Le Colonial, so I had high expectations even before getting there. I had booked the Viceroy room, and was very much looking forward both to staying in this very special room and to the general experience of Le Colonial itself. From the moment we pulled up in front of the gate and Smita, the manager, came out with her staff to wish us welcome, until the early morning when we unfortunately had to leave this very special place we had the most wonderful experience. Smita, who is the ultimate when it comes to combining the professional aspects of…
I booked here for my husband and I after returning from a stressful summer holiday. We managed to go for a week during Eid, and I am so happy we made this decision. From the moment we stepped through the gates, we were welcomed by Smita and the staff. They were all friendly and a nice refreshing drink was offered. As the occupancy was quiet at the time, they surprisingly upgraded our room, and it was amazing! The whole house was very traditional, well worth the name Le Colonial. In fact my husband half expected a Michael Caine, think Zulu, to walk down the stairs! The decor and furniture is in keeping with this feel which adds to the warmth. The food was exceptional, nothing was too much for the kitchen staff and chef. I felt like a princess being looked after in this little…
This place is really nice to look at. Has good style in tune with its "heritage". Breakfast was really good, with plenty of options available. Location is amazing, so central to all key places. The pool area is nice too. Staff were okay, not that friendly in comparison to other places I've stayed in India. Having asked for our room service bill 5 times the day before departure as we were checking out at 6am for an early flight the staff still didn't bother to get it together. At 6am, when leaving they chased us out to pay the 600 rupees, the members of staff then needed to use a calculator to work out the change from a 2000 note and even then still managed to short change us, but in such a rush we had no time to dispute this. A note would be for staff development to be worked…
V. Lucky to get upgraded to the Viceroy room, which as the other reviews note, is rather stupendous. But then you don't come to India to stay in your room, so luckily the rest of the hotel is just as lovely. Service was human and impeccable and you genuinely felt that all concerned cared about you relaxing and enjoying yourself. Perfectly located to explore the old town - next door to an old church (glorious to be woken by the congregation's song on Sunday morning) and minutes wander away from the Chinese fishing nets. Food was consistently excellent as was an impromptu cooking lesson. Highly recommended.
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