Keys Select by Lemon Tree Hotels, Kochi

Keys Select by Lemon Tree Hotels, Kochi

Pandit Karuppan Road Behind Folklore Museum, Kochi (Cochin) 682013 India
Traveller (524)
naan, chickn manchurian,
Dining (53)
outdoor area
Room & Suite (41)
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About

4.5
#30 of 396 hotels in Kochi (Cochin)
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Modern stylish interiors bathed in natural light, decorated with splashes of laughing red and fresh air make Keys Kochi a happy and efficient place to be. Cheerful and youthful nothing-is-too-much-trouble service makes you feel at home.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Wifi
Restaurant
Breakfast buffet
Car hire
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Air conditioning
Room service
Safe
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Lake View
Lagoon View
Languages Spoken
Hindi

Location

Pandit Karuppan Road Behind Folklore Museum, Kochi (Cochin) 682013 India
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 39 out of 100
39
Kochi Airport
26.4 km
See all flights
1,039Review9Q+A100Room tips
Traveller rating
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  • 9
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Detailed Reviews
Arjun Kovoor wrote a review Jan 2020
1 contribution
4.0 of 5 bubbles
Had a wonderful stay at Keys. The staff were courteous and I'm happy it wasn't just a hall filled with fake smiles. Infact some of them seemed to be working overtime to help out in giving customers a wonderful experience(especially the wonderful lady at the reception counter).

The only bone of contention would be room size. They did specify that the rooms would be small, but I didn't expect it to be this small. That is the only reason why I'm giving this establishment only a 'very good' rating. Since the size of the rooms can't be increased, I hope they'll consider lowering the price to give it more bang to the buck.

Breakfast was vast and varied. Kudos again to the staff who attended to all the needs of the guests at the buffet.

Overall I would recommend Keys Cochin to anyone visiting the city.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KeysKochi, General Manager at Keys Select by Lemon Tree Hotels, Kochi
Responded 8 Jan 2020
Dear Guest, Thank you for your feedback regarding your visit to Keys hotel Kochi. May I apologize for not meeting some of your expectations during your stay. We apologize for your experience regarding room size Post your feedback, we are relooking at our internal standards to match your expectations better. We assure you of a better experience in course of your stay. Please do give us an opportunity to make amends. Should you accede to my request, please call me or email me at kiron.a@keyshotels.com and I will be happy to handle the arrangements personally. Regards: Kiron A. Aiyankulam Cluster General Manager
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sspshenoy wrote a review Mar 2022
Bengaluru, India3 contributions
5.0 of 5 bubbles
We stayed here just for 1 day/night and the experience and hospitality extended by the staff has ensured we are going to book only this hotel for our stay at Ernakulam always. The hotel is at very good location, the rooms are sufficiently big & clean, restroom was also larger than the usual. A hand towel(recieved later upon request) & hand wash if added would have been better. The breakfast was very well spread, everything being freshly made was tasty too. We had options of traditional kerala breakfast puttu kadale curry, idly, masala Dosa (made to order) , chutney, sambar, mix fruit juice, corn flakes, wheat flakes, milk, coffee, tea, cut fruits,French toast, bread butter jams, marmalades. They could improve on the cleanliness of some of the plates.

The biggest takeaway from this stay for us was their head manager Mr. Manu Prasad and his amazing helpful nature. He got us a good taxi at the last minute on a Sunday morning which saved us a lot of time. Considering it was holiday season and all taxis were booked (we couldn't find one) , he spent minimum time with his sources and found one for us asap and at a very good deal. Hardly seen such level of commitment to assist guests who are checking out.

I recommend everyone to give this value for money hotel a try and I'm sure you won't be disappointed, considering the location ,service & stay quality.
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Date of stay: March 2022Trip type: Travelled with family
Room Tip: Ask for bridge /lakeside view room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lemon Tree Hotels, Marketing at Keys Select by Lemon Tree Hotels, Kochi
Responded 28 Mar 2022
Dear Guest Thank you for the feedback regarding your visit to Keys Select Hotel Kochi. I am delighted to hear that you had a memorable stay with us. At Keys Hotels – your happy stays await you. We look forward to welcoming you soon. When you decide to visit us next, please mail me at gmkoc.keys@lemontreehotels.com. I will be happy to handle the arrangements personally. Happy Regards, Hotel General Manager Keys Select Hotel, Kochi Lemon Tree Hotels ~8,500 rooms. 87 hotels. 54 destinations.
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aaslesh varghese wrote a review Oct 2020
1 contribution
5.0 of 5 bubbles
I am basically a keralite and live just behind the Keys Hotel . Of course I have visited the hotel many times before but this time the visit was for a different reason . As the covid 19 pandemic surges in Kerala , I checked in as part of the standard protocol as per state and central policy .

I was warmly greeted on check in and the hotels team was well trained on the covid 19 Guidelines and precautions , they were strict and assertive when it comes to safety which is well appreciated .

As I had to stay for a week and thinking of getting stuck in a room was worrying me as I had never been restricted before . But then these are unusual times .

The service and hospitality were top class and never felt at any point that i am stuck or caged here . The f and b team which included Ramesh and Johny ( I hope these are right ) were special , they would ensure that I am well fed and would try their best to accomodate all my requests . I am a late sleeper and get up delayed but the team never stuck to rules and always ensured that i never skip a meal . Ramesh would ask me what time is suitable and always tried his level best with a smile .

Chef Deepak's service and attitude to work out the best kerala dishes was a great revelation where in he created excellent variety and spread for the in room dining . He ensured that I am well taken care off and every request was taken positively , He would even check up on me as to whether any change or modification is required for the food being prepared . He had instructed the team to look after my well being and that was a great relief when you are stuck inside one room . There was nothing difficult for chef as he surpassed all the grades of food production and service . excellent all the way and thank you so much !!

At check out , the reception team led by abhijeet was excellent . He went out and foudn transport for me pro-actively . The team was smiley and very attentive indeed .

God bless the team to Keys as this visit was memorable although initially I was feeling anxious to stay inside one room without any access to the outside world .
The team made my stay comfy and excellent . I hope to see them all again soon once all the services are back to normal and will recommned the hotel to all my friends .

Thank you chef deepak , service and reception teams !
Kudos ...
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Date of stay: October 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lemon tree Hotels, Marketing at Keys Select by Lemon Tree Hotels, Kochi
Responded 23 Oct 2020
Dear Guest Thank you for the feedback regarding your visit to Keys Select Hotel, Kochi. I am delighted to hear that you had a memorable stay with us. At Keys Hotels – your happy stays await you. We look forward to welcoming you soon. When you decide to visit us next, please mail me at gmkoc.keys@lemontreehotels.com. I will be happy to handle the arrangements personally. Happy Regards, Kiron A. Aiyankulam Hotel General Manager Keys Select Hotel, Kochi ~8,050 rooms. 81 hotels. 49 destinations.
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Roshni Dumasia wrote a review Feb 2020
2 contributions2 helpful votes
3.0 of 5 bubbles
Stay was pleasant enough. Amenities were ok.Food can be much better quality and variety wise. Main thing is the food should be served hot. Eating a cold buffet is no fun. Also there should be facilities for drivers to sleep in. One dormitory style room should be provided as a common facility for drivers of guests who are staying overnight.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Keys Select by Lemon Tree Hotels, Kochi
Responded 24 Feb 2020
Dear Guest, Thank you for your feedback regarding your visit to Keys hotel Kochi. May I apologize for not meeting some of your expectations during your stay. We apologize for your experience regarding Post your feedback, we are relooking at our internal standards to match your expectations better. We assure you of a better experience in course of your stay. Please do give us an opportunity to make amends. Should you accede to my request, please call me or email me at kiron.a@keyshotels.com and I will be happy to handle the arrangements personally. Regards: Kiron A. Aiyankulam Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
prateekjn wrote a review Jan 2020
New Delhi, India13 contributions2 helpful votes
4.0 of 5 bubbles
A decent hotel at budget rates.
1st the lobby steams like a boiler due to glass windows and open ceiling. You cannot sit at Lobby during day time . God knows who designed it.
Room sizes are small and would not recommend it to family with2 kids.
Bed size is also small and can accommodate only 2 adults .
However room has all the basic amenities and bath room is also clean and functional.
The food is great and would recommend it for buffet. The breakfast spread was amazing and at par with5 star .
The diner buffet was also nice and value for Rs 600 charged.
They dont have swimming pool.
Its ideally meant for business purpose or for those who are in transit.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KeysKochi, General Manager at Keys Select by Lemon Tree Hotels, Kochi
Responded 6 Jan 2020
Dear Guest, Thank you for your feedback regarding your visit to Keys hotel Kochi. May I apologize for not meeting some of your expectations during your stay. We apologize for your experience regarding the lobby steams like a boiler due to glass windows and open ceiling. Post your feedback, we are relooking at our internal standards to match your expectations better. We assure you of a better experience in course of your stay. Please do give us an opportunity to make amends. Should you accede to my request, please call me or email me at kiron.a@keyshotels.com and I will be happy to handle the arrangements personally. Regards: Kiron A. Aiyankulam Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AgentJane wrote a review Jan 2020
Iraq89 contributions25 helpful votes
1.0 of 5 bubbles
This review is mainly for the restaurant and food. Took a visitor there (I’m semi-local to Kochi), as we needed a quick bite to eat before going to the Folklore Museum. Since it had decent reviews on here, and was closest to the museum, we decided to give it a go.

Never again. I generally am not that picky about food, in terms of what kind of restaurant it is- as long as the food is good. But this is by far the worst food I’ve ever encountered in this city. You have all the ingredients to make a good dish available naturally in Kerala... there’s really no excuse for such bad food, it’s just lazy. I also don’t know where these reviews for this whole are coming from. Having been there I (now) find it hard to believe these reviews.

Please avoid eating there (the quality of the restaurant should probably make you think about the quality of the hotel as well). Would give negative stars if I could.
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Date of stay: November 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Keys Select by Lemon Tree Hotels, Kochi
Responded 24 Feb 2020
Dear Guest, Thank you for your feedback regarding your visit to Keys hotel Kochi. May I apologize for not meeting some of your expectations during your stay. We apologize for your experience regarding Post your feedback, we are relooking at our internal standards to match your expectations better. We assure you of a better experience in course of your stay. Please do give us an opportunity to make amends. Should you accede to my request, please call me or email me at kiron.a@keyshotels.com and I will be happy to handle the arrangements personally. Regards: Kiron A. Aiyankulam Cluster General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Companion57349124131 wrote a review Sept 2023
1 contribution
5.0 of 5 bubbles
Amazing food and services. The best food from all the places that we have visited in Kerala. Great ambience and the variety of food is soo vast. The members of the staff are very polite. Rooms are very well designed with the best services, like shower gel, iron for clothes, AC, wifi everything that you need is at your doorstep.
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kerala Marcom, Owner at Keys Select by Lemon Tree Hotels, Kochi
Responded 1 Oct 2023
Dear Guest Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Kochi. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, please mail me at gmkoc.keys@lemontreehotels.com. I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Kochi Lemon Tree Hotels ~8,750 rooms. 95 hotels. 60 destinations
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suniel n wrote a review Jan 2020
1 contribution
5.0 of 5 bubbles
Chef Deepak Singh and team deserve kudos for the sumptuous food reminding us of mom's cooking. The team is definitely an asset under able leadership. Would certainly visit Keys Select Hotel for the food at least.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KeysKochi, General Manager at Keys Select by Lemon Tree Hotels, Kochi
Responded 13 Jan 2020
Dear Guest: Greetings from Keys, Kochi. We value your time taken to write this feedback which we truly appreciate. Thank you for your gracious compliments about the Keys Kochi. Your compliments has been shared with the team and they are thrilled with the review. Your feedback motivates us to do better to ensure that our guest have a warm and pleasant experience. Thank you for making Keys hotel Kochi your preferred choice for your future stays in Kochi. The team and I look forward to welcome you back soon. Warm Regards, Kiron A.Aiyankulam Cluster General Manager
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Smitha Menon wrote a review Jan 2022
1 contribution
5.0 of 5 bubbles
I had a wonderful time at keys… the hospitality and the overall treatment of the staff. They made our (me n my mom) stay a memorable one, it was home away from home.
Special thanks to :1) Manu and Jude (reception) : from day one they have taken special care of every need and request, always greet us with a smile on their faces.
2) Shalini, Akhil (housekeeping) ensured we never lacked anything, 3) Abhilash manager- security- treated us like family, right from booking our cabs to weighing our luggage, he was our goto person and
Anil guard-security) thank you for everything.
You guys have won my heart and my loyalty for ever. Thanks once again.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lemon Tree Hotels, Marketing at Keys Select by Lemon Tree Hotels, Kochi
Responded 9 Jan 2022
Dear Guest Thank you for the feedback regarding your visit to Keys Select Hotel Kochi. I am delighted to hear that you had a memorable stay with us. At Keys Hotels – your happy stays await you. We look forward to welcoming you soon. When you decide to visit us next, please mail me at gmkoc.keys@lemontreehotels.com. I will be happy to handle the arrangements personally. Happy Regards, Hotel General Manager Keys Select Hotel, Kochi Lemon Tree Hotels ~8,500 rooms. 87 hotels. 54 destinations.
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Anik M wrote a review Mar 2024
2 contributions1 helpful vote
5.0 of 5 bubbles
Excellent service from all the staffs. Environment is very nice. House keeping is of good standard. Foods are really delicios. This hotel management always takes feedback from the guest and works on those area where they can improve more. My stay was very comfortable. Highly recommended.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kerala Marcom, Owner at Keys Select by Lemon Tree Hotels, Kochi
Responded 2 Mar 2024
Dear Guest Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Kochi. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, please mail me at gmkoc.keys@lemontreehotels.com. I will be happy to handle the arrangements personally. Best Regards , Hotel General Manager Keys Select by Lemon Tree Hotels, Kochi Lemon Tree Hotels ~9,700 rooms. 100+ hotels.
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Nithin P asked a question Apr 2020
Kottayam, India2 contributions5 helpful votes
What category of room has the best backwater view?
Answer from Did_dev
Kochi (Cochin), India120 contributions13 helpful votes
Top floor rooms
Nithin P asked a question Apr 2020
Kottayam, India2 contributions5 helpful votes
Bar is available or not ? On which floor is the smoking rooms?
Answer from Sujith Kumar
Thiruvalla, India10 contributions2 helpful votes
There are no bars and the rooms are non-smoking!
Answer from The Great
Rajkot, India288 contributions29 helpful votes
both are the same category room
Rajaprasadgowthu asked a question Dec 2018
Hyderabad, India
Cochin airport
Answer from sara j
19 contributions3 helpful votes
Far from airport, it's near thevara. Would not suggest for a stop gap halt.
Answer from KeysKochi
Kochi (Cochin), India5 contributions
Indian nationals to present an ID proof (driving license, Adhaar card, voter ID & foreign nationals have to present their passport and visa details at check in for all the occupants.
Flyer37889718555 wrote a tip Mar 2024
1 contribution1 helpful vote
5.0 of 5 bubbles
"It's thevera ferry Junction is the exact point where you should come."
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LakshKat wrote a tip Mar 2024
2 contributions1 helpful vote
5.0 of 5 bubbles
"Go a little earlybfor breakfast and lunch, as it can get crowded during holiday time"
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Resort47837479207 wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"I just to say that all the things is good but in room there should be something small instructions should be there for tap AC door etc so "
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Nomad32325191062 wrote a tip Feb 2024
3 contributions
5.0 of 5 bubbles
"Calm and Nice place to stay as business and family traveller's...."
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NorthStar13873040106 wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"Hand washing basin should be near by."
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Not the right property for you?
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PRICE RANGE
RM 160 - RM 212 (Based on Average Rates for a Standard Room)
LOCATION
IndiaKeralaErnakulam DistrictKochi (Cochin)
NUMBER OF ROOMS
151
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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KEYS SELECT BY LEMON TREE HOTELS, KOCHI (R̶M̶ ̶2̶3̶5̶) RM 174: UPDATED 2024 Hotel Reviews, Price Comparison and 538 Photos (Kochi (Cochin), Kerala, India) - Tripadvisor

Frequently Asked Questions about Keys Select by Lemon Tree Hotels, Kochi
Which popular attractions are close to Keys Select by Lemon Tree Hotels, Kochi?
Nearby attractions include Kerala Folklore Museum (0.10 km).
What are some of the property amenities at Keys Select by Lemon Tree Hotels, Kochi?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Keys Select by Lemon Tree Hotels, Kochi?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Keys Select by Lemon Tree Hotels, Kochi?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Keys Select by Lemon Tree Hotels, Kochi?
Yes, free parking is available to guests.
What are some restaurants close to Keys Select by Lemon Tree Hotels, Kochi?
Conveniently located restaurants include Ashok Bhavan, Subway, and Bake My Day.
Are there opportunities to exercise at Keys Select by Lemon Tree Hotels, Kochi?
Yes, guests have access to a fitness centre during their stay.
Does Keys Select by Lemon Tree Hotels, Kochi have airport transportation?
Yes, Keys Select by Lemon Tree Hotels, Kochi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Keys Select by Lemon Tree Hotels, Kochi?
Yes, dry cleaning and laundry service are offered to guests.
Does Keys Select by Lemon Tree Hotels, Kochi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Keys Select by Lemon Tree Hotels, Kochi?
Many travellers enjoy visiting St. George Orthodox Koonan Kurish Old Syrian Church (6.0 km), Aspinwall House (7.4 km), and Kadavum Bagam Synagogue (5.9 km).
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