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The Serai

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The Serai
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118 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Reviewed 1 week ago via mobile

Enough praise cannot be given for this "once in a lifetime" like experience. From the spacious and luxury tents filled with beautiful furniture and decor as if art directored for a film, to the overly courteous and helpful staff, to the lavish experiences they tailor for you, to the quiet and serene Thar desert setting, Serai makes you feel like...

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Thank Mayumi T
Melbourne, Australia
Reviewed 1 week ago

From the moment you are greeted at the door, you are in another world. The desert surroundings only enhance the sumptuous accomodation, simple tents they are not. The staff are extremely helpful, going to great lengths to find warm clothing for me after my suitcase was lost by airline staff and ensuring I had enerything I needed. Manish the Manager...

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Thank LORRIC34
Toronto, Canada
Reviewed 2 weeks ago

My husband and I stayed at all 4 Sujan properties in Rajasthan. Each of The Sujan properties provided impeccably attentive and personal service, and the Serai was no exception. The Serai is a beautiful tented camp in the desert, 45 min outside of Jaisalmer. The setting was seren and the food was delicious! The staff is attentive and incredibly friendly....

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Thank Odile T
Reviewed 4 weeks ago via mobile

This is by far one of the best tent accommodation u will ever visit. Its beautiful, grand, has a vegetable garden,a farm, some amazing bird watching sites. In all a great family destination. Special mention for Pallav pahuja who was very gracious in showing us around the place. Also Mr. manish and meg Singh who was always with us. The...

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Thank Nida R
SUJANFAMILY, Manager at The Serai, responded to this review

Dear Nida R, Wishing you and your family a very happy new year! Thank you for reviewing your experience at The Serai, Jaisalmer. We are thrilled to hear that you had such a wonderful experience with your family. We greatly appreciate when guests mention our staff, so thank you for your comments we will certainly pass on your compliments. We...

Cave Creek, Arizona
Reviewed 2 December 2016

The Serai is a fantastic luxury destination. We were ready for this serene location after the noisy horns of so many cities in India. The resort could not have been more perfect, the greeting by the manager, a champagne refreshment and our bags magically whisked away and appeared in our room! You are assigned a private butler who serves you...

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2Thank MKCinAZ
SUJANFAMILY, Manager at The Serai, responded to this review

Dear MKCinAZ, Wishing you both a very Happy New Year. Thank you for reviewing your experience at The Serai, Jaisalmer. We are thrilled to hear that you had such a fantastic experience and felt so looked after and were so happy you chose to spend your anniversary with us. We greatly appreciate when guests mention our wonderful teams, so thank...

Reviewed 29 November 2016

We stayed at The Serai for 2 nights. We had an exceptional amazing stay. The tent was wonderful as was the whole lodge area. The stuff was very friendly. The pool was amazing and we spent there an afternoon without any other guests...wow... We can recommend having the sundowner together with a jeep ride in the afternoon/evening. One evening we...

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1Thank Uwe G
SUJANFAMILY, Manager at The Serai, responded to this review

Dear Uwe G, We are so pleased you had an "exceptional" stay with us at The Serai and were able to enjoy some of the unique experiences such as the sundowners and jeep excursion. It is magical heading off into the desert at sunset! We are pleased you were able to enjoy the pool also. We hope you will come...

Brussels, Belgium
Reviewed 22 November 2016

Peaceful, stylish, personalised boutique, the exotism of sleeping in tented suites - it is all there! We enjoyed thoroughly. Three comments: the spa services are excellent, the staff is overly committed and enthustaistic, but the cuisine could be somewhat better (few Indian dishes, breakfast a bit austere...).

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1Thank Pieter D
SUJANFAMILY, Manager at The Serai, responded to this review

Dear Pieter D, Thank you for taking the time to write a review of your stay with us. It really means a great deal for us to hear that we have left an impression on you and is wonderful to hear that you thoroughly enjoyed your stay. We truly believe in creating a unique experience at The Serai, and indeed...

Eltham, Australia
Reviewed 21 November 2016 via mobile

We had 3 nights of pure luxury at the Serai. An hour away from Jesselmer makes it a perfect and peaceful stop for exploring the old fort city and experiencing the surrounding desert villages and landscapes. The spacious tented suites are magnificently presented with everything one would need. The staff are very attentive but not overbearing. The butler service to...

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1Thank Alan S
SUJANFAMILY, Manager at The Serai, responded to this review

Dear Alan S, Thank you so much for your lovely review of The Serai, Jaisalmer. We are delighted that you enjoyed your stay with us. We have tried to create this oasis of serenity in the desert and it is always a pleasure to hear that guests have experienced exactly that! The Serai serves sumptuous local delicacies as well as...

Trinidad
Reviewed 17 November 2016 via mobile

I spent 3 nights here and have nothing but praise for the wonderful staff that go over and above to ensure that your every desire is fulfilled Luxurious tents beautiful linens and a butler on call. A bit of heaven Do not let the distance put you off it is worth the drive I had a touch of the flu...

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1Thank jcg747
SUJANFAMILY, Manager at The Serai, responded to this review

Dear Jcg747, Thank you for taking the time to review your stay with us at The Serai, Jaisalmer and for your kind words about our team and your experience with us. We are so pleased your husband and you enjoyed yourselves and were glad we were able to make you feel a little better. Please do come back and see...

London, United Kingdom
Reviewed 9 November 2016

I loved this . Its super chic highly stylised and great service. My husband and i disagreed on the styling he though it didn't take account of the environment nd it was too albeit beautifully 'manufactured" but I loved it. The tents are very comfortable with huge showers great seating area and we had a private garden with plunge pool....

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1Thank monasheaves
SUJANFAMILY, Manager at The Serai, responded to this review

Dear monasheaves Thank you for taking the time to review your stay with us at The Serai. We have loved seeing some of your pictures on instagram! Thank you for sharing. We are thrilled to hear you enjoyed all the different aspects of your stay and you were comfortable and above all enjoyed the unique dining experiences around the property....

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Spa
  • Breakfast included
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
A luxury desert camp and spa, The Serai has 21 large canvas tents set on a hundred acre estate of indigenous desert scrub in the Great Thar Desert. The Serai spa is the new Indian jewel in the global crown of spa company Raison d’Etre. ... more   less 

Additional Information about The Serai

Address: Bherwa | Chandan, Jaisalmer 345001, India
Region: India > Rajasthan > Jaisalmer
Price Range: RM3,132 - RM3,163 (Based on Average Rates for a Standard Room)
Number of rooms: 21
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Questions & Answers

Questions? Get answers from The Serai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All tent rooms are perfect.... Very quiet, very luxurious”
  • Luxurious products
  • Our tent, #21
  • Champagne on the veranda
  • It is hard to imagine a bathroom in a tent, but this was all that and then some!
 of 5 bubbles MKCinAZ, 2 Dec 2016 | Read review
“we had a tented suite. i believe the only difference between those and the rooms is the addition of a plunge pool . they have a great pool”
 of 5 bubbles monasheaves, 8 Nov 2016 | Read review
“you can't go wrong”
 of 5 bubbles Norsea27, 8 Nov 2016 | Read review
“All tents are similar. Maybe the ones closer to the main tent and pool are a little bit more comfortable as they are closer.”
  • Tent Bathroom
  • Tent
  • Sunset in dunes
  • Private pool/jakuzzi
 of 5 bubbles Perrel, 1 Nov 2016 | Read review
“Wifi only in main tent”
 of 5 bubbles PiedmontMan, 11 Feb 2016 | Read review
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