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The Gateway Hotel Pasumalai Madurai

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The Gateway Hotel Pasumalai Madurai
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970 Reviews from our TripAdvisor Community

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London
Reviewed yesterday NEW

The Gateway Hotel stands on a hill just outside Madurai and is pleasantly removed from the heat, noise and bustle. The building dates from 1890 and was for many years the head office of the textile firm J.B.Coats. We had a vast colonial-style room with dressing room in the original building which I suspect was the bedroom of the CEO...

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Helpful?
Thank Tony G
London, United Kingdom
Reviewed yesterday NEW

Clean large and spacious bedrooms! Comfy beds. All four of us in our group had relaxing massages at the treatment rooms. Beautifully landscaped! Delicious tandoori chicken and naan breads from room service. Great staff and had our enormous load of laundry done for us over night! Enjoyed our stay. Nice breakfast.

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Helpful?
Thank DaisyLovesHolidays
Hyderabad, India
Reviewed 3 days ago NEW

Pure air, inviting ambiance,panoramic pasture, romantic food and above all the epitome of hospitality are some of the love tales of this restaurant which is an address for many westerners.Located in a hill, this food joint is known for local and continental cuisines.Chef Alwin is well trained to care your needs.. all your homework is to initiate a dialogue about...

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Helpful?
Thank Subas C
SF Bay Area
Reviewed 1 week ago NEW

Set on a forested hill amidst lush gardens overlooking Madhurai, the Gateway Hotel is cool, relaxing and elegant. It has retained the charm of a British hill station mansion, with large airy rooms, rambling gardens, and numerous balconies to sit and watch the sunset and enjoy the view. We stayed in room 102 which was large and with a wonderful...

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Helpful?
Thank Devi1008
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I am so pleased to hear that you cherish your experience with us and appreciate the caring and personalized service offered to you by my team of dedicated staff. Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent...

Washington Depot, Connecticut
Reviewed 1 week ago

We stayed for two nights in a lovely room in one of the cottages. Good beds, bathroom, and internet, with a view down the hill to Madurai. Because the hotel is on a hill and consists of many cottages in different sections of the property, as far as I could tell, this is not for the physically challenged, though there...

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Helpful?
Thank sabbadayfarm
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! Thank you very much for your kind comments on the hotel. I am glad to note that the overall quality of services and facilities at the hotel measured up to your expectation. We have also made a note on opportunities for improvement in lighting the property. Let me assure you that...

Melbourne, Vic
Reviewed 1 week ago

A near-luxury hotel with excellent facilities (pool, massage etc). Redolent of the Raj, with fairly modern rooms just a bit on the shabby side. Food good, but menu over-extended, with the terrace bbq well worth visiting if there are large groups filling the restaurant (eat outside there too if you can for views with peacocks). Bed comfortable but pillows not...

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Helpful?
Thank SallyandHarry
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! We are delighted to receive the review of your wonderful stay with us. It is indeed a team effort with an unwavering goal towards guest satisfaction, which constantly motivates us to be on our toes. I am happy to note that the services rendered by my team were to your satisfaction....

Hampshire, United Kingdom
Reviewed 1 week ago via mobile

Yes it's a bit old and it maybe not quite up to the high standard of many other hotels in the Taj chain, but The Gateway has great charm and an old colonial feel (in a good way). We were treated fantastically by all the staff, although their restaurant service could sometimes be a bit too slow. As two couples...

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Helpful?
Thank AMJ5
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I am so pleased to hear that you cherish your experience with us and appreciate the caring and personalized service offered to you by Mr. Jegan and my team of dedicated staff. Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior...

Droitwich, United Kingdom
Reviewed 2 weeks ago

this hotel is definitely from another time. the service is great and food at the restaurant is very good. whilst the fixtures and fitting are a little dated everywhere is very clean. the biggest problem with this hotel is its built on a hilltop. whilst the views are great it does mean that getting between the various places, restaurant, reception...

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Helpful?
Thank mrrusty16
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! We are delighted to receive the review of your wonderful stay with us. It is indeed a team effort with an unwavering goal towards guest satisfaction, which constantly motivates us to be on our toes. I am happy to note that the services rendered by my team were to your satisfaction....

Oslo, Norway
Reviewed 3 weeks ago

The level of service is really good here and every employee will do what they can so you have a nice stay. The food is very good, breakfast is really good. To be up in the hillside over the city feels really relaxing and refreshing. All over the hotel feels a little run down and in need of modernization. i...

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Helpful?
Thank LeniT333
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! At the outset, we are delighted to know that you had a great experience at the hotel and an enjoyable stay. We are glad to note that the overall quality of services and facilities at our hotel measured up to your expectation. I am certain your feedback will serve as a...

San Diego, California
Reviewed 3 weeks ago

We stayed one night here at the end of a very, very long trip in India. We stayed at other Taj properties and this one is old and in need of updating. Yes it is on top of the hill but with all the air pollution did not have very good views. The staff was very hospitable and the manager...

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Helpful?
Thank Conrad C
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! We are pleased to know that you thoroughly enjoyed your visit and had a memorable experience at our hotel. I have conveyed your splendid comments to Mr.Vinpugal and the entire team for whom it has been a source of encouragement. The team and I are thankful for your valuable feedback and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The hundred year-old celebrated colonial property is perched atop the Pasumalai hill, amidst 63 acres of landscaped gardens, colonial buildings and natural bliss. The hotel offers a panoramic view of the famous MeenakshiTemple, Madurai City and the Kodai hills. It is a 15-minute drive from the famous Meenakshi temple and City center. Accessible by road, air (Madurai Airport – 15 km) and train (Madurai Jn - 5 km). ... more   less 

Additional Information about The Gateway Hotel Pasumalai Madurai

Address: No 40 T P K Road | Pasumalai Hill, Madurai 625004, India
Region: India > Tamil Nadu > Madurai
Price Range: RM419 - RM790 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Gateway Hotel Pasumalai Madurai 4*
Number of rooms: 63
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Madurai
#1 Family Hotel in Madurai
#1 Business Hotel in Madurai
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Questions & Answers

Here's what travellers have asked, with answers from The Gateway Hotel Pasumalai Madurai staff and other travellers.
3 questions
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Questions? Get answers from The Gateway Hotel Pasumalai Madurai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors for the view”
 of 5 bubbles DaisyLovesHolidays, 21 Feb 2017 | Read review
“Rooms located near swimming pool has worth visual fete”
  • The diners paradise
 of 5 bubbles subaschandran1951, 19 Feb 2017 | Read review
“Room 102 and others in that block have great views”
 of 5 bubbles Devi1008, 15 Feb 2017 | Read review
“Choose near restaurant and reception if you want to minimise the amount of climbing.”
 of 5 bubbles SallyandHarry, 9 Feb 2017 | Read review
“it is so far off the beaten path there is no noise at all”
 of 5 bubbles 38ConradC, 28 Jan 2017 | Read review
5 of 5