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The Gateway Hotel Pasumalai Madurai

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927 Reviews from our TripAdvisor Community

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There are newer reviews for The Gateway Hotel Pasumalai Madurai
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Showing 794: English reviews
West Mids
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 weeks ago

Our room was number 17 within the Colonial block, wow, what a gorgeous room indeed, spacious, private and with views looking out over the city of Madurai - beautiful, room furnishings were smart, comfortable and clean. Service from staff was efficient and polite, slight hiccup with our room reservation that was swiftly dealt with without fuss, lovely big bathroom, we... More 

Helpful?
1 Thank robcc1971
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! We are pleased to know that you thoroughly enjoyed your visit and had a memorable experience at our hotel. I have conveyed your splendid comments to the entire team for whom it has been a source of encouragement. The team and I are thankful for your valuable feedback and look forward... More 

Glasgow, United Kingdom
Level Contributor
116 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 3 weeks ago via mobile

Stayed for two nights as part of a two week tour of South India. The hotel is in a lovely location with great views over the city. A downside to this is that there is nothing within walking distance to explore. The grounds themselves are lovely with peacocks and other wildlife wandering about. We ate breakfast, lunch and dinner in... More 

Helpful?
Thank djhunter77
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I would like to thank you for being a valued patron and write to you in reference to your feedback regarding the information at the time of check in and water bottles at the restaurant. It is the feedback from our esteemed and valued guests which gives us an opportunity to... More 

Vadodara, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I stayed there with 12 of my German Guests in November. I found the entire ambience of the place very spiritual with natural surrounding. One felt the serenity, which coupled with very friendly and helpful staff, made our stay memorable. I felt that after visiting the temple one needs such a place on top of the hill with beautiful surroundings... More 

Helpful?
1 Thank chandrahas2016
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! At the outset, it is our pleasure to know that you had an enjoyable stay at The Gateway Hotel, Pasumalai Madurai and we really appreciate the time and effort taken to reach out to us. It is a matter of great pride that our services and facilities enhanced your stay experiences,... More 

Mumbai (Bombay), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

loved the hotel, great room with terrace overlooking the temple. Extremely helpful staff from booking to check out. Would have liked to say longer as a lot of the facilities like the spa and tennis court looked very good but did not have the time to use them

Review collected in partnership with this hotel

Helpful?
Thank AnupaSahney
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! At the outset, it is our pleasure to know that you had an enjoyable stay at The Gateway Hotel, Pasumalai Madurai and we really appreciate the time and effort taken to reach out to us. It is a matter of great pride that our services and facilities enhanced your stay experiences,... More 

Cirencester, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 October 2016

Lovely hotel set on a hill with many labelled trees and peacocks roaming about that you can feed. Very comfortable room and lovely restaurant with great views. There is a woman selling books and clothes outside the restaurant and she was kind enough to sew me 2 sari blouses one evening.

Helpful?
Thank Sarah W
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Madurai!! We are delighted to receive the review of your wonderful stay with us. It is very rewarding for the team to realize that our warm, professional and anticipatory service at the book shop is very much contributed towards your stay experience. My team and I look forward to your continued visits and... More 

Jeddah
Level Contributor
3 reviews
3 hotel reviews
Reviewed 18 October 2016 via mobile

The Gateway Pasumalai is a fine way to take a luxurious hotel stay in a throwback building from colonial times. Situated roght on top of the Pasumalai hills and surrounded by lush greenery not forgetting the magnificent peacocks n squirrels roaming around freely. The buildings, setting and views are highly enviable and there is a clear sense of privacy once... More 

Helpful?
Thank maranntz
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! At the outset, it is our pleasure to know that you had an enjoyable stay at The Gateway Hotel, Pasumalai Madurai and we really appreciate the time and effort taken to reach out to us. It is a matter of great pride that our services and facilities enhanced your stay experiences,... More 

Bengaluru, India
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 October 2016

We stayed in OCT 2016 and enjoyed staying here with the peacocks and the Ambiance. Two things we felt could improve was the quality of the beds which we found a bit hard and the other being non availability of transport down the hill. A battery car would have been Ideal to transport up and down the hill.

Helpful?
Thank rajesh1172
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! Thank you very much for your kind comments on the hotel. I am glad to note that the overall quality of services and facilities at the hotel measured up to your expectation. We have also made a note on opportunities for improvement. Let me assure you that we will certainly work... More 

Chicago, Illinois
1 review
Reviewed 16 October 2016

Rented two rooms with family, pleasant experience. Nice location, close to madurai temples. Friendly staff and breakfast food was great. Kids enjoyed peacocks roaming around. Room was clean and well maintained. In future will stay there again for sure.

Helpful?
Thank SAS543
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! At the outset, we are delighted to know that you had a great experience at the hotel and an enjoyable stay. We are glad to note that the overall quality of services and facilities at our hotel measured up to your expectation. I am certain your feedback will serve as a... More 

Bangalore, India
1 review
Reviewed 16 October 2016

Excellent location on hill with 360 degree view of Madurai city. Rooms were perfect and clean. welcome at reception was good. We could see lot of Peacocks and Squirrels throughout the hotel which made us serene.

Review collected in partnership with this hotel

Helpful?
Thank Radhakrishna B
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! We are pleased to know that you thoroughly enjoyed your visit and had a memorable experience at our hotel. I have conveyed your splendid comments to the entire team for whom it has been a source of encouragement. The team and I are thankful for your valuable feedback and look forward... More 

Chennai, India
Level Contributor
3 reviews
3 hotel reviews
Reviewed 13 October 2016

Taj Madurai is a great hotel to spend a couple of days, cant believe that it is a city hotel. Gives a feeling that you are in a jungle resort, Thanks to the Peacocks that make you feel that you are so close to nature.

Review collected in partnership with this hotel

Helpful?
Thank Shila C
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Thank you for taking time and posting a review of our hotel on Trip Advisor. We are glad to learn that you were happy with the services of our hotel especially the caring , responsive associates . Thank you for your valuable feedback. Assuring our best services and looking forward to the pleasure of welcoming you back at... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The hundred year-old celebrated colonial property is perched atop the Pasumalai hill, amidst 63 acres of landscaped gardens, colonial buildings and natural bliss. The hotel offers a panoramic view of the famous MeenakshiTemple, Madurai City and the Kodai hills. It is a 15-minute drive from the famous Meenakshi temple and City center. Accessible by road, air (Madurai Airport – 15 km) and train (Madurai Jn - 5 km). ... more   less 

Additional Information about The Gateway Hotel Pasumalai Madurai

Address: No 40 T P K Road | Pasumalai Hill, Madurai 625004, India
Region: India > Tamil Nadu > Madurai
Price Range: RM453 - RM911 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Gateway Hotel Pasumalai Madurai 4*
Number of rooms: 63
Reservation Options:
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Hotel Style:
#1 Family Hotel in Madurai
#1 Spa Hotel in Madurai
#1 Business Hotel in Madurai
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Questions & Answers

Here's what travellers have asked, with answers from The Gateway Hotel Pasumalai Madurai staff and other travellers.
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Questions? Get answers from The Gateway Hotel Pasumalai Madurai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden view on he hillside overlooking the city.”
 of 5 bubbles 745marisam, 1 Dec 2016 | Read review
“ask for a bungalow with view over the city, you won't regret it”
 of 5 bubbles PhilippeJ126, 17 Nov 2016 | Read review
“Room 17, Colonial Block - views are gorgeous.”
 of 5 bubbles robcc1971, 13 Nov 2016 | Read review
“You can request for Garden view or Pool view but all rooms are good as you anyway get to go out and spend time in the beautiful gardens.”
 of 5 bubbles apreetha, 27 Sep 2016 | Read review
“Take rooms near the pool”
  • Peacock from room entrance
  • The view from room
  • Function spic and span
 of 5 bubbles DrRoyTVL, 27 Sep 2016 | Read review
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