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Ponmari Residencyy

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302 Reviews from our TripAdvisor Community

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Showing 298: English reviews
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Alpharetta, GA
Reviewed 2 weeks ago

We stayed here for 3 nights during our visit to Ooty in January. The rooms are clean, beds very comfortable and the bathroom/toilets very clean. The Botanical gardens is within walking distance. They have a nice bar attached to the hotel. The food at the restaurant is good. The people who work there are very courteous and friendly. Special thanks...

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Helpful?
Thank AlpahrettaTraveller
ootyooty, Manager at Ponmari Residencyy, responded to this review

Dear Sir / Madam, Greetings! Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have read your comments and we greatly appreciate that you took time to write them, as our guests' satisfaction is our main priority. It is our privilege to extend our hospitality to you. We look forward to welcome you again. We thank you...

Reviewed 30 December 2016

The location of the hotel is awesome. We were excited to be in Ooty at this hotel. The room was good but some basic amenities were missing from the room. We had to call the staff three times to get the things done. Morning breakfast was average.

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Helpful?
Thank VGirija
ootyooty, Manager at Ponmari Residencyy, responded to this review

V Girija 31.12.2016 Dear Ms.Girija, Greetings! Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have read your comments and we greatly appreciate that you took time to write them, as our guests' satisfaction is our main priority. Your review has been considered for corrective measures. It is our privilege to extend our hospitality to you. We...

Reviewed 3 December 2016

Rooms were decent but was small in size. Lights was less so it was bit dark in the night. View towards ground was good. Near to Shopping are was good point. Liked the food and service. Staff members was very cooperative.

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Helpful?
Thank Mukesh M
ootyooty, Manager at Ponmari Residencyy, responded to this review

Dear Mr.Mukesh, Greetings! Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have read your comments and we greatly appreciate that you took time to write them, as our guests' satisfaction is our main priority. The accommodation is structured in the standard size of industry, and the illumination is to throw a mild seem in the room....

Pune, India
Reviewed 3 November 2016

My special thanks to Geetha madam because she supported and guided us from the day we planned to visit OOTY till the end of our comfortable trip. Extremely supportive and polite staff, Excellent service, homely feeling and quality food. Rooms and toilets were very clean. Tourist desk helped us lot for sight seeing. Ayurveda massage center, Gym and many other...

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Helpful?
1Thank sanj624
ootyooty, Manager at Ponmari Residencyy, responded to this review

Dear Sir, Greetings! Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have read your comments and we greatly appreciate that you took time to write them, as our guests' satisfaction is our main priority. It is our privilege to extend our hospitality to you. We look forward to welcome you again. We thank you very much...

Reviewed 2 November 2016

Stayed in the honeymoon suit for two nights. It was really a very nice room. It was clean. Staffs of the hotel are superb. They are very friendly, polite and helping. My husband was not well and we got all sort of help from those guys. Will stay in the same hotel, if I will go to ooty. Botanical garden...

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Helpful?
2Thank GekG7786
ootyooty, Manager at Ponmari Residencyy, responded to this review

Dear Mam, Greetings! Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have read your comments and we greatly appreciate that you took time to write them, as our guests' satisfaction is our main priority. We truly value your opinion and we will always meet your expectations, we look forward to welcome you again. We thank you...

Reviewed 29 October 2016 via mobile

We got room 211 and 212. Room has good view.. Make sure u get 1st floor or 2nd floor. I came to know that Family rooms are in basement/cellar one family was fighting with receptionist bcos of it. Pros Well maintained ultra clean rooms 24hrs hot water a plus point Kettle with tea bags coffee powder etc. U can go...

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Helpful?
Thank zubyn
ootyooty, Manager at Ponmari Residencyy, responded to this review

Dear Sir, Greetings! Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have read your comments and we greatly appreciate that you took time to write them, as our guests' satisfaction is our main priority. We truly value your opinion and we will meet your expectations, we have not set off lift since we have only 2...

Reviewed 18 October 2016

I had a very bad experience with the management. The first day we were 4+1 (4 adults and 1 Infant). First we (4 Adults) had breakfast and while trying to collect milk in the feeding bottle the staff insisted the baby should have the milk inside the restaurant stating "Food is not allowed to carried outside". How can someone expect...

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4Thank s k
ootyooty, Manager at Ponmari Residencyy, responded to this review

Dear Sir, Greetings! Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have noticed your review and its assessment. We greatly appreciate that you took time to write them, we truly value your opinion and we did not meet your expectations. Also you could have called the property manager at the time of the mentioned issue, and...

Kuala Lumpur, Malaysia
Reviewed 13 October 2016

I experienced a service lapse in this hotel compare to my previous stay experience in this same premise. A group of 7 travelled here in September 2016. Our welcome drink wasn't given at all. Upon request they only gave us the cookies (its a famous and delicious cookie , a must try in Ooty). The restaurant food (ala carte) is...

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1Thank VijayaratinamRamah
ootyooty, Manager at Ponmari Residencyy, responded to this review

Dear Sir, Greetings! Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have read your comments and we greatly appreciate that you took time to write them, as our guests' satisfaction is our main priority. We truly value your opinion and we will meet your expectations, the welcome drinks provided only on the arrival as per the...

Bengaluru, India
Reviewed 26 September 2016

I had made a booking through makemytrip. I had to travel to Ooty for some legal work and made the booking on Sep 26th for my stay on 27th. I had booked my bus ticket through Karnataka Govt service (KSRTC). All buses from Bangalore to Tamilnadu got cancelled and I could not travel to Ooty. I explained the situation to...

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4Thank ShankarBengaluru
ootyooty, Manager at Ponmari Residencyy, responded to this review

Dear Mr. Shankar, Greetings! Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have noticed your review and its assessment. We greatly appreciate that you took time to write them, as our guests' satisfaction is our main priority. We truly value your opinion and we did not meet your expectations because your booking was made through the...

Reviewed 17 September 2016 via mobile

Rooms are spacious. well maintained by the team of staff who work very long hours to keep guests satisfied. Food was amazing. Coffee was great. Restaurant staff could smile more. Internet access was ridiculous. only social media access

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1Thank Ramesh V
ootyooty, Manager at Ponmari Residencyy, responded to this review

Dear Mr.Ramesh, Greetings! Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have read your comments and we greatly appreciate that you took time to write them, as our guests' satisfaction is our main priority. We truly value your opinion and we will meet your expectations, you could have contact the managers for the internet access which...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel in Ooty. ... more   less 

Additional Information about Ponmari Residencyy

Address: 26 D, Kotagiri Road | Charring Cross, Ooty 643001, India
Region: India > Tamil Nadu > Ooty
Price Range: RM156 - RM272 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ponmari Residencyy 2.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Ponmari Residencyy India/Ooty, Tamil Nadu
Hotel Style:
#13 Family Hotel in Ooty
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Questions & Answers

Here's what travellers have asked, with answers from Ponmari Residencyy staff and other travellers.
3 questions
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Questions? Get answers from Ponmari Residencyy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the west side have great views of botanical garden and surrounding hills.”
 of 5 bubbles Narayanan91, 12 Sep 2016 | Read review
“Reason for 2nd floor is paint color. Where mild colors will add more pleasant in such a cool place ;)”
 of 5 bubbles BaskarRaj, 25 Aug 2016 | Read review
“Royal family room is ideal for two families or for families with grown up children”
 of 5 bubbles SwamIPrasaD, 17 Jul 2016 | Read review
“Select the valley facing room on higher floors”
 of 5 bubbles Sushant_p220, 8 Jul 2016 | Read review
“Do not choose or pay for extra bed unless ur in a need”
 of 5 bubbles ajithAlapuzha, 20 Jun 2016 | Read review
5 of 5