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ITC Mughal, Agra

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#7 of 142 Hotels in Agra
Certificate of Excellence
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ITC Mughal, Agra
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3,391 Reviews from our TripAdvisor Community

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Showing 3,039: English reviews
Reviewed yesterday NEWvia mobile

Very impressive lobby though the room was little annoying it was smelling like smoking room so I had to change my room. I met a humble person Paras on reception who finely resolved this issue. The food there was amazing. The lawns are beautiful but i just had a glimpse of one.

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Helpful?
Thank ELizabeth G
Dublin, Ireland
Reviewed yesterday NEW

We had a whirlwind trip around India where we stayed in 5 different cities over a 7 night period before continuing on to another country. In order to accrue points we stayed either at Starwood or Marriott brand hotels. We kicked off our trip in Agra and were looking forward to staying at the ITC as the photos looked lovely....

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Thank Mic B
New York City, New York
Reviewed yesterday NEW

Probably the classiest hotel in Agra. I appreciated the security to enter the hotel. The room was nice, but I found very sad such an expensive hotel only offered a paid wifi. The breakfast wasn't included neither. Although the buffet was very good. The staff wasn't helpful when we asked some help to get some cash (there is no ATM...

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Thank Philmod
Bengaluru, India
Reviewed 2 days ago NEW

I had stepped in to the ITC Mughal recently and was visiting a relative who was your guest. On our way out we realised she had left back a small bag in the room. Your staff Manjita was really thoughtful to help us find it with briskness. Also the food at your restaurant is remarkable. I highly recommend ITC Mughal...

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Thank _vishno123
New Providence, New Jersey
Reviewed 2 days ago NEWvia mobile

It's was a great stay. Good food, nice staff people go out of their way to help. Great gardens. Walking space is good. Gym is good. They have a recreation room with a few games. One sad things was u have to pay for wifi. But it has good speed............... Thank you guys keep up the good work. How can...

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Thank skyhello12345
New Delhi, India
Reviewed 3 days ago NEWvia mobile

Stayed for 1 night in nov. 2011 to celebrate our 1st anniversary and it was purely a bliss. Loved every moment of it. Food, staff everything was impeccable. Maybe rooms need a little renovation as they are old fashioned. But hospitality wise nobody can match ITC group. Keep up the good work!!

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1Thank arpita_1517
Mascouche, Canada
Reviewed 3 days ago NEW

The lobby is very nice. But when I got to my room, I had a funny feeling. I started checking the sheets to find hair, dirt and blood stains!! I checked the room to find coffee stains on the cups and glasses were dirty!! I went to see the concierge to have my room cleaned. He did not seem surprised....

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Thank JonJonMontreal
Gurgaon, India
Reviewed 3 days ago NEWvia mobile

Spent a weekend at the Mughal. Had a beautiful room overlooking an enchanting garden with a waterbody. The coffee shop and restaurants were lovely ... excellent food and warm, hospitable service. The crowning glory is the spa ... Kaya Kalpa is truly outstanding. Even for a spa junkie like me, the experience was differentiated and worth the bill. This is...

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Thank Bhavna_batra
Sissach
Reviewed 4 days ago NEW

Indeed - the entrance hall brings you in a special world. Super outdoor pool The rooms are nice and clean and the service in the hotel excellent. Nice restaurants and shopping possibilities. Great garden.

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2Thank pfadi123
Reviewed 4 days ago NEWvia mobile

Superb ambience ... And especially the staff is amazing ... Manjita was extremely calm and composed and was very cordial. I had one issue which was nicely handled by her. It's good when such a staff is there and treats us well. Would love to visit again.

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1Thank Yash J
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Price Range: RM473 - RM1,773 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel
Hotel Style:
#4 Family Hotel in Agra
#4 Business Hotel in Agra
#6 Romantic Hotel in Agra
#6 Luxury Hotel in Agra
#7 Spa Hotel in Agra
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Questions & Answers

Here's what travellers have asked, with answers from ITC Mughal, Agra staff and other travellers.
22 questions
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Questions? Get answers from ITC Mughal, Agra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would go elsewhere.”
 of 5 bubbles JonJonMontreal, 3 Dec 2016 | Read review
“Alle Zimmer kann man empfehlen.”
 of 5 bubbles pfadi123, 2 Dec 2016 | Read review
“Not sure, maybe pool direction”
 of 5 bubbles drtike, 28 Nov 2016 | Read review
“Stay on the highest floor so not to be disturbed by people above”
 of 5 bubbles vse40, 25 Nov 2016 | Read review
“Stay elsewhere.”
 of 5 bubbles LJMLondon, 23 Nov 2016 | Read review
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