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ITC Mughal, Agra

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ITC Mughal, Agra
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3,688 Reviews from our TripAdvisor Community

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Showing 3,308: English reviews
upstate new york
Reviewed 2 February 2016

Stayed here for 1 night with our adult son on tour through the Golden Triangle. We were happily greeted by Heena at the reception, and she took great care of any of our needs. The rooms were very comfortable and clean. The soaps and shampoos were nice. We chose to eat dinner at a restaurant across the street (a VERY...

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Helpful?
1Thank moziema
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

New York City, New York
Reviewed 1 February 2016

We spent two nights in a Mughal Suite with an adjoining room. The rooms were beautiful and it was a nice place to stay but it wasn't what it could have been. The service was very mixed- for example, it was hard to get coffee and tea at breakfast and the tea was lukewarm. When we checked in, as is...

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Thank AnAnthropologist
Gwalior, India
Reviewed 1 February 2016

The environment of the hotel was pleasant, the staff working there is very nice, and a special thanks to Sarika Chauhan who helped us a lot. The hotel emphasize the mughal architecture and the landscaping was very nice. I would like to visit there again.

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2Thank pkhosla
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Reviewed 1 February 2016

Really liked this place... Royal splendour. The room was quite spacious with a corner sitting area. The restaurants at the hotel are also great.... specially the Peshawari. Breakfast could have been better. The staff were quite good and helpful. Will not mind going back to this place for a stay.

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1Thank Sujeshmt
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Reviewed 31 January 2016

Everything was perfect. Exeptional desing with interiors that follow traditional lines with a modern glance. Really helpful and polite staff that would servise you in the moment you needed them. The restaurant in the Hotel had the best Indian cuzine i've ever tasted.

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Thank Irene S
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

San Jose, California
Reviewed 31 January 2016

The grounds surrounding the hotel were beautifully arranged and maintained. The rooms were spacious. The workout facility was large and had lots of equipment. The food was quite good. Staff very polite and helpful.

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1Thank CruisingCalifornian
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Aurangabad, Maharashtra, India
Reviewed 29 January 2016

One of the Beautiful Property, we had stopped at this property on our way to nanital, one night two days package.... Great Food one of the sure thing at all ITC hotels, well maintained Mughal Style Gardens, with fountains... A shopping Arcade in the property with various shops... A memorable stay...

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1Thank sunil_ved
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

New Delhi, India
Reviewed 28 January 2016

A lovely newly renovated hotel with a beautiful seperate check-in for platinum guests! Were checked in very efficiently by Priya and Nadeem. Had a lovely suite with a huge and luxurious bathroom - I do believe ITC needs to improve from Wills toiletries or Wills needs to alter the aromas of their soaps, shampoos, body wash and conditioners! As is...

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2Thank Candy_Khullar
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Berkeley, California
Reviewed 28 January 2016

The design of this hotel incorporates many quotations from Mughal architecture in Agra and Fatehpur Sikri (40k to the west) and modern interpretations of Mughal art in details of wood, glass, and marble. I particularly enjoyed several beautifully designed Mughal-style gardens that surround the hotel, offering delightful retreats for walking, sitting, quiet contemplation, and conversations. The axes of symmetry in...

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1Thank T2011PQcarol
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

National Capital Territory of Delhi, India
Reviewed 27 January 2016

I stayed with my family here. Its an amazing property in terms of stay but food was not that great. We stayed here for 3 days and breakfast area was always crowded. 3 days and we expected 3 different breakfast but what we get was 3 days of pathetic breakfast. We ordered dinner and what we get was Meal for...

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1Thank AMITCHHABRA482
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for sharing your valuable feedback regarding your recent stay at ITC Mughal – A Luxury Collection. We have taken cognizance of your concerns regarding your dining experience, variety & quality of cusine and without meaning to offer any excuses...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Price Range: RM291 - RM680 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel
Hotel Style:
#4 Family Hotel in Agra
#4 Business Hotel in Agra
#6 Romantic Hotel in Agra
#10 Luxury Hotel in Agra
#11 Spa Hotel in Agra
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Questions & Answers

Here's what travellers have asked, with answers from ITC Mughal, Agra staff and other travellers.
23 questions
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Questions? Get answers from ITC Mughal, Agra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are the best located within premesis”
 of 5 bubbles Dhruva34, 28 Mar 2017 | Read review
“Most rooms seem quiet in this family level hotel”
 of 5 bubbles JAVMelbourne, 28 Mar 2017 | Read review
“Ask for a suite (but perhaps all the rooms are suites...not sure)”
 of 5 bubbles Trup, 27 Mar 2017 | Read review
“Try the suite, it is exceptional”
 of 5 bubbles CheekishTraveller, 26 Mar 2017 | Read review
“Royal Mughal Suite is the best.”
 of 5 bubbles kusoo1973, 25 Mar 2017 | Read review
5 of 5