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Hotel Surya, Kaiser Palace

747 reviews
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Traveller (335)
Room & Suite (191)
Dining (69)
Overview
  • Excellent27%
  • Very good44%
  • Average16%
  • Poor7%
  • Terrible6%
Travellers talk about
“swimming pool”(55 reviews)
“sol bar”(7 reviews)
“canton royale”(12 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (747)Write a Review
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All reviewsswimming poolsol barcanton royalegreat poolcantonment areabeautiful hotelmall roadbuffet breakfastan oasistravel deskindian foodold citytuk tukthalithe riverhot waterrailway station
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1 - 5 of 635 reviews
Reviewed 2 days ago

I loved to stay in Hotel Surya for 4 days. Very much clean and neat. The grounds of this Hotel is lovely.You feel fantastic to have a good morning walk in this Garden.Rooms very spacious. With your requirement of Wi-fi ,equipped with good furniture, Kittle,...More

Thank Smruti D
Reviewed 4 days ago

This heritage hotel was included as part of our group tour, and the hotel grounds are lovely. There was a safe in the room, and air conditioning, but the mini fridge was not working. You also received two bottles of complimentary water. The shower was...More

Thank Jewlzcee
Reviewed 6 days ago

we found the hotel clean and spacious. The front desk was accommodating when we wanted to change rooms. Food -a variety on the menu and affordable . I loved the chai tea . The hotel is quaint ,lot of history. The gardens are well kept.

Thank Kalai S
Response from SGautam, Owner at Hotel Surya, Kaiser PalaceResponded 5 days ago

Thank you so much. We appreciate you sharing your favourites with our future guests. Please visit us soon.

Reviewed 1 week ago

Pros The hotel is of a good standard, with neat and clean bedrooms. Hotel is well maintained. Friendly Staff and a helpful Travel desk. Nice facilities with and exceptional in-house restaurant. Great variety for breakfast. Cons Only negative is that the driver named Aarif employed...More

Thank Shane_Naidoo
Response from SGautam, Owner at Hotel Surya, Kaiser PalaceResponded 5 days ago

Thank you very much for your review and honest feedback. We appreciate the opportunity you have provided to improve our services to our guests. We are happy that you enjoyed your time at the hotel aside from your experience with one of our drivers. We...More

Reviewed 2 weeks ago

Would give this place a 3.5. It was quaint, and there is history here as I believe the Nepalese royal family stayed here. There was no safe in the room, the hallways were rundown, but the room we stayed in was quite nice and upgraded....More

Thank Marilyn R
Response from SGautam, Owner at Hotel Surya, Kaiser PalaceResponded 1 week ago

Thank you very much for taking the time to share your honest feedback. On an up note, we just upgraded the internet and the speed is much faster for our guests. We're all happy about that :). We definitely will do our best during future...More

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About
Amenities
Top amenities
Free Parking
Bar/Lounge
Pool
Room Service
Restaurant
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Breakfast included
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Meeting Rooms
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Bar/Lounge
Pool
Restaurant
Spa
Outdoor pool
Details
Price range
US$48 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Varanasi
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$48 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Varanasi
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (335)
Room & Suite (191)
Dining (69)
Pool & Beach (36)
Hotel & Grounds (231)
Bathroom (26)
Family and Play Areas (5)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
C0zy57
5 February 2017|
AnswerShow all 4 answers
Response from SGautam | Property representative |
We have a hair drier available upon request. You just need to contact housekeeping and they will bring one to you. Please let us know if you need any other assistance while you are staying with us. Thank you.
1
Vote
sofiabun
7 December 2015|
Answer
Response from Sona g |
It's 5 km to the main ghat. In the early mornings when guests to for sunrise it takes about 15 minutes. It's a little longer in the day due to traffic.
0
Votes
Shourjendra D
1 May 2015|
Answer
Response from Titiritin T |
Yes, there are heaters in the rooms, depends on your room, cheap ones have an electric heater, the better rooms has automatic heating/cooling system.
1
Vote
Room Tips
"south side rooms better"
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"interior courtyard facing room to avoid street noise"
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"now,"higher floors have less a/c,and no any type noise problem"
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"Rooms overlooking courtyard on the 2nd & 3rd floor are nice"
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