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Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane

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#11 of 55 Hotels in Jimbaran
Certificate of Excellence
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550 Reviews from our TripAdvisor Community

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Showing 250: English reviews
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Reviewed 3 days ago NEW

Before I booked this hotel, I read the reviews on tripadvisor. The pictures were amazing and I was sure this was the place to be the last 3 days in Bali. Upon arriving at the hotel, it looked tirelessly at first glance. The front desk was dark and I felt as if I had come to the wrong place. I...

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Helpful?
Thank Sandra K
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this review

Dear Sandra K, We are very saddened to read your review and to learn that we didn't meet your expectations. Of course, I can only express my most sincere apologies for any shortfall you have experienced while staying with us. Ensuring our guests enjoy their time at Kupu Kupu Jimbaran Beach Club & Bamboo Spa by L'Occitane is our utmost...

Melbourne, Australia
Reviewed 1 week ago NEWvia mobile

Kupu Kupu is a lovely hotel located only a few minutes walk from Jimbaran Bay and their associated beach club. The hotel has a quirky provincial French theme with touches of Balinese which integrates it nicely with the adjoining L'Occitane spa. There's a kind of small shopping complex under the same roof but we found generally the stores were closed...

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Helpful?
Thank mrenage
Wellington, New Zealand
Reviewed 1 week ago

We had a wonderful week staying at Kupu Kupu Jimbaran. The staff were all really friendly and helpful. The room was lovely - large with a great open plan layout, and a portacot was all set up for our baby for our arrival. There were some wonderful special touches, such as delicious freshly baked goodies delivered every evening and a...

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Helpful?
Thank avdavison1
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this review

Dear avdavison1, Thank you very much for your recent stay with us and for sharing your experiences on this platform. It makes us proud and happy that you enjoyed and appreciated our location, facilities and especially the overal Staff performance. We are looking forward to welcome you back on your next visit to Bali and Jimbaran. With Kind Regards, Yves...

Milton Keynes, United Kingdom
Reviewed 1 week ago via mobile

We have just returned from a fabulous stay at this hotel. The staff are wonderful, helpful and attentive. The room was lovely, clean and opened out onto the pool. The pool was perfect. Lovely touches like the complementary afternoon tea and the little cakes/biscuits which were left each day in room really made our stay special. The breakfast was excellent...

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Helpful?
Thank KarenAaran
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this review

Dear KarenAaran, Thank you very much for your Five Star Review shared with the other TripAdvisor Readers. It was a great pleasure serving you at Kupu Kupu Jimbaran Beach Club & Bamboo Spa by L'Occitane and it is great to read all your wonderful feedback,especially on the provided Service. We are looking forward to welcoming you back on your next...

Reviewed 2 weeks ago

I went to Bali with my family and we enjoyed staying at the Kupu Kupu Jimbaran. Service consistently provided great service throughout our stay. We were welcomed with Ice Tea and swiftly checked in to our suite. They gave us free rides wherever we wanted to go, such as the beach or a souvenir shop. Even after Checkout, we were...

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Helpful?
Thank Olinga Y
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this review

Dear Olinga Y, Thank you very much for your recent stay with us and for sharing your experiences on this platform. It makes us proud and happy that you enjoyed and appreciated our location, facilities and especially the overal Staff performance. We are looking forward to welcome you back on your next visit to Bali and Jimbaran. With warm regards,...

Male
Reviewed 2 weeks ago

Had great expectations from the previous reviews and the pictures of the website. However i was slightly disappointed when i was there.I had a room facing the pool which was bigger than the normal size rooms in the other resorts around, however it had a few drawbacks.Not enough lights and they do not have any international charging units.A/c was slightly...

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Helpful?
Thank Vince0882
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this review

Dear Vince0882, Thank you very much for your recent stay at Kupu Kupu Jimbaran Beach Club & Bamboo Spa by L'Occitane and for sharing your review on this platform. Our sincere apologies if we did not meet all your expectations. We will monitor all mentioned areas to improve our services and facilities. We provide International Charging Units in all Suites...

Jakarta, Indonesia
Reviewed 4 weeks ago via mobile

I stayed at Kupu kupu Jimbaran for 4 nights from march 23rd until march 27th at Muaya Suite. We arrived at the hotel at around 1 am, handled professionally by the staff even it's very early in the morning. The room is spacious equiped by 5 stars standard at amenities, many variants of minibar items, also coffee/tea choices. I love...

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1Thank SueLin83
Reviewed 24 March 2017

We have recently returned from spending 8 nights at this hotel. Despite it's strange location above a small but quiet shopping centre, this is a lovely hotel. The duplex rooms are spacious and comfortable with great facilities and are spotlessly clean. The L'Occitane products are replenished daily. The staff are extremely friendly and provide excellent customer service. Yves the manager...

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Thank Catherine M
Montreal, Canada
Reviewed 16 March 2017

Just spent seven nights at this excellent well kept boutique type hotel. We were upgraded to a 2 level suite upon arrival which was greatly appreciated. The rooms are huge, clean and well decorated. The service everywhere is outstanding. Staff is extremely polite and very welcoming which made our stay most enjoyable. Yves, the manager, is present at all times...

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Helpful?
Thank normand c
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this review

Dear normand c, Thank you very much for your recent stay at Kupu Kupu Jimbaran Beach Club & Bamboo Spa by L'Occitane. I am delighted to read that you enjoyed your Time,our Facilities and Service and we sincerely appreciate all the lovely and encouraging feedback. It was a pleasure hosting you here in Jimbaran. We hope to welcome you back...

Reviewed 13 March 2017 via mobile

My wife and I stayed here for only one night between two 5* stays, and were pleasantly surprised. Sure the property could use a few updates, but Yves and the rest of the staff make the best of what they have! Thank you for your smiles and your service from the heart- you made us feel welcome and at home....

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Helpful?
Thank Dutchdrifter
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this review

Dear Dutchdrifter, Thank you very much for your excellent review shared with the other TripAdvisor Readers. It was a pleasure serving you at Kupu Kupu Jimbaran Beach Club & Bamboo Spa by L'Occitane and it is a joy to read all you positive feedback,especially on the Overal Staff performance. Thank you very much for the very tasteful Coffee!!! We are...

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Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Restaurant
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking

Additional Information about Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane

Address: Jalan Raya Uluwatu | Banjar Pesalakan, Jimbaran, Indonesia
Region: Indonesia > Bali > Jimbaran
Price Range: RM540 - RM1,198 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane 5*
Number of rooms: 31
Reservation Options:
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Also Known As:
Kupu Kupu Jimbaran Hotel Jimbaran
Kupu Kupu Jimbaran & Bamboo Spa By L'Occitane Bali
Hotel Style:
#9 Romantic Hotel in Jimbaran
#9 Spa Hotel in Jimbaran
#11 Luxury Hotel in Jimbaran
#12 Family Hotel in Jimbaran
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Questions & Answers

Here's what travellers have asked, with answers from Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane staff and other travellers.
6 questions
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Questions? Get answers from Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Duplex rooms are on the roof with the pool only a few steps from your door.”
catherinemL4037LV, 24 Mar 2017 | Read review
“Roof top 2 level suites are quiet with pool just in front.”
normandc695, 15 Mar 2017 | Read review
“pool side rooms are nice but could be looked into by other pool users”
conorm442, 28 Feb 2017 | Read review
“Well, the rooms near the rooftop pool are perfect for me.”
527172037, 26 Dec 2016 | Read review
“for person who prefers green.... and tranquility, I suggest to choose the garden view room.”
MaharaniPutri, 14 Nov 2016 | Read review
5 of 5